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Helpdesk Logo
Helpdesk
4.6
(30)
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Top 10 Helpdesk Alternatives & Competitors

EngageBay Logo
EngageBay
4.6
(216)
Free plan available
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provide... Learn more about EngageBay
Categories in common with Helpdesk:
Frequently Mentioned Pros of EngageBay
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Freshdesk Contact Center Logo
Freshdesk Contact Center
4.1
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, ... Learn more about Freshdesk Contact...
Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshdesk Contact Center
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Freshchat Logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh... Learn more about Freshchat
Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshchat

Not enough data available.

HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation... Learn more about HubSpot Service Hub
Categories in common with Helpdesk:
Frequently Mentioned Pros of HubSpot Service Hub
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Freshdesk Logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl... Learn more about Freshdesk
Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshdesk
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Supportbench Logo
Supportbench
4.9
(80)
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs... Learn more about Supportbench
Categories in common with Helpdesk:
Frequently Mentioned Pros of Supportbench

Not enough data available.

Gorgias Logo
Gorgias
4.6
(504)
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and ... Learn more about Gorgias
Categories in common with Helpdesk:
Frequently Mentioned Pros of Gorgias

Not enough data available.

Help Scout Logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more about Help Scout
Categories in common with Helpdesk:
Frequently Mentioned Pros of Help Scout

Not enough data available.

Tidio Logo
Tidio
4.7
(1,413)
Free plan available
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat... Learn more about Tidio
Categories in common with Helpdesk:
Frequently Mentioned Pros of Tidio

Not enough data available.

LiveChat Logo
LiveChat
4.5
(747)
Starting at $24.00/month
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by... Learn more about LiveChat
Categories in common with Helpdesk:
Frequently Mentioned Pros of LiveChat

Not enough data available.