Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
The simplicity of use for sure. It's been extremely reliable when my regular number was not useable.
That for the time being, it cannot be used for personal use when registering with a business/organization.
I do not use OpenPhone for business use, just when abroad.
The easy way to used the platform, the services and respond
Everything is OK right now with this company.
Question above the port number
I'm thoroughly impressed by the dialer app's multifunctionality, particularly its ingenious call recording feature. Additionally, the seamless integration with WhatsApp, enabling its use as a regular number, has revolutionized how I communicate. It's a true game-changer in the world of dialer apps.
Honestly there is nothing to dislike about this app. This app is a companion truly.
OpenPhone effectively addresses the hassle of managing multiple phone numbers by offering a single, versatile platform. It streamlines communication, enhances professionalism, and simplifies call management, allowing me to consolidate my contacts and conversations while maintaining a polished image in both personal and professional spheres.
The app and website is super user-friendly and nice. Well designed and modern, unlike other similar apps on the market.
There is nothing to dislike about OpenPhone. The only thing that I'd like to see is more flexible plans for people who use number only so often.
I was using OpenPhone to test a calling functionality of an app I was developing. It helped me quickly get the app to the production state.
It's an awesome experience to use OpenPhone for my calling needs as it's affordable and works great. I also like the auto call recordings feature in OpenPhone. Thank you!
There are no downsides and I don't dislike anything about OpenPhone.
OpenPhone call dialing system is very easy and my team never faces any issues using it for making outbound calls. Thank you!
OpenPhone is so much more than a phone, it is an easy to set up customer service tool, and the best is their customer service. Love it.
I received spam on my account, but customer service reassured me.
A US phone for my US company that I can answer in my own phone.
The phone app. I can be anywhere and still get calls and text.
Nothing. Everything seems to be working great. Although if i were to say something, i think it's the user interface. Hopefully that can be improved.
I can be anywhere and i can still get calls and text.
The Customer Support is extremely responsive and went the extra mile to ensure A1 support. For example, I was not getting incoming calls, and the Support Staff was able to quickly identify the problem (which was that I accidentally set up my business hours as closed 24 hours). I also like the high call quality and the fact that I have a US number to do business and connect with team members and suppliers in the US (although I am based in Grand Cayman).
I have not found any downsides yet, and this is Week 6.
International calling and messaging as we are based in the Cayman Islands. I also visit the US frequently, and OpenPhone provides a legitimate US number without having to get an account with a phone carrier (Verizon, etc)
I love the ease of use OpenPhone provides. It is super easy to administer and it is super easy and fun for our staff to use. The support team is prompt and reliable. It comes with many desirable and fun features like business hours, custom voice-mails, snippets, scheduled messages, and more. I love that it syncs with Salesforce and that it is super easy to manage. You can request numbers in a heart beat and even chose very specific numbers. In our case we choose all numbers to have the same first 6 digits! Highly recommend OpenPhone!
They don't have any bulk message options and their snippets are not dynamic, so you can't say " Hi {first name}" for instance.
OpenPhone is providing a solution for our team to have personalized communication and relationships with our contacts and helping us record those interactions in Salesforce.
Phone number picker. Intuative and snappy UI/UX.
Not suitable for personal use as much as Business use.
Getting a USA number that I liked, sending and receiveing SMSs.
The most helpful aspect of OpenPhone is its seamless integration of modern communication tools. Its user-friendly interface, reliable call quality, and convenient features like business texting and call routing streamline communication, enhancing efficiency and customer interactions. The flexibility to have a dedicated business number on personal devices is a significant upside, making it a versatile solution for modern communication needs.
Since our journey with OpenPhone not much of a dislike or problem.OpenPhone's feature set comprehensively to ensure it aligns perfectly with users unique requirements would be a prudent step.
OpenPhone is adept at solving the challenge of integrating various communication channels into a unified platform. Its seamless merging of calls and texts in one business number simplifies interactions with clients and customers, enhancing their experience. This benefits me by streamlining communication management, saving time, and improving my overall ability to stay responsive and connected.
It integrates into my existing hardware.It is nice to have a business line that you can send and receive texts on.
Connectivity is an issue sometimes. I will make a call and it will not connect.
Keeping my costs down and my remote staff having access to the same line making sure that all calls are being answered by a human rather than going to voicemail - most of the time.
I appreciate their fast response to any question I have. They have helped and guide us every step of the way through our transition process.
I wish I could actually talk to someone every once in a while instead of just chat or email.
It keeps better tracking of calls by allowing us to save prospects information and put notes on their record.
Everything. -Easy to use -Does the job well -Simple and Attracting UI -Has all the features that should be there
It should be logged out of all devices once you change the password. Nothing else.
It is benefitting in almost every way. Price, Quality, Simplicity, Feels premium and does the job really well.
OpenPhone really cares about customer feedback. They are prompt address any issues; they have an organize way to channel that feedback and use it to make improvements on things that are valuable to the users.
Currently, I do not have any complaints about OpenPhone. As a small business owner I appreciate how they make it easy for me to do business.
Managing multiple businesses under one phone number, while providing our clients a smooth and professional communication experience.