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GoToWebinar
Plan and host next-level webinars
4.2
(787)
(Formerly GoTo)
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GoToWebinar Reviews & Product Details

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToWebinar Categories on Findstack
Ask Questions about GoToWebinar
What GoToWebinar is best for?
How does GoToWebinar compare to BlueJeans Virtual Events?
What are the pros and cons of GoToWebinar?
GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
GoToWebinar Media
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GoToWebinar Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 22, 2024
GoToWebinar logo
787 GoToWebinar Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Aug 02, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Gotowebinar"
What do you like best about GoToWebinar?

recording options, options to leave and re-enter meeting

What do you dislike about GoToWebinar?

can't zoom in to see the screen larger, can't comment/chat

What problems is GoToWebinar solving and how is that benefiting you?

can't always see the screen with all the presenter pics

Mid Market (51-1000 emp.)
Jun 09, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Webinar are most prolific service provider that you most wanted"
What do you like best about GoToWebinar?

My Point of view, the best service of webinar is brand awareness or Lead that help us more. Another thing is improve our sales using effective leads. Overall its very nice.

What do you dislike about GoToWebinar?

Interface should improve. And time not over one an hour of overall presentation time.

What problems is GoToWebinar solving and how is that benefiting you?

Lot's of problem that is solved by webinar. Organize many event and fullfil using this and it was more beneficial for us.

Enterprise (> 1000 emp.)
May 28, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Quality of webinar sessions"
What do you like best about GoToWebinar?

Liked the ease of access and the chat window.

What do you dislike about GoToWebinar?

Quality of audio and noise cancelation needs to be improved

What problems is GoToWebinar solving and how is that benefiting you?

I faced audio and background noise issues which will improve the app sound quality and app uses.

Enterprise (> 1000 emp.)
May 27, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"An alternative for webinars for less"
What do you like best about GoToWebinar?

GoTo webinar allows all the required tools to successfully provide a webinar to an audience, from a minimum of 250 participants to a maximum of 3000 depending on the plan that you purchase. What I do like the most is that it also allows the option to pay on monthly basis or annually with a discount.

What do you dislike about GoToWebinar?

GotoWebinar has a lot of options but may cause a little confusion to some users, all the options are a little small and hard to identify at the beginning, but once you get used to where to find the options for recording, answering questions, etc. you are good to go but can be a little challenge for new users for the first time.

What problems is GoToWebinar solving and how is that benefiting you?

Is a little less expensive alternative to creating webinars for an audience and it also provides the necessary tool for them, for example to record the screen, and your face or create a Q/A chat for the audience.

Enterprise (> 1000 emp.)
May 25, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Overall good"
What do you like best about GoToWebinar?

Easy, simple and fast webinar/email setup

What do you dislike about GoToWebinar?

Errors - webcam/mic don't work sometimes

What problems is GoToWebinar solving and how is that benefiting you?

Because of covid, we had to move to a more digital first approach, GTW helped in terms of our marketing events

Small Business (50 or fewer emp.)
May 24, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"GoTo Webinar Review"
What do you like best about GoToWebinar?

Using GoTo Webinar allows presenters to require registration, which is necessary in our field in order to send surveys after the completion of the webinar and track our data.

What do you dislike about GoToWebinar?

I do not like the fact that it is very difficult to use webcams on this platform. The attendees often want to share their webcams and it is beyond difficult to be able to offer this platform for that.

What problems is GoToWebinar solving and how is that benefiting you?

We have been able to offer training's live with COVID still occurring. This means that our work does not have to stop, but now we can reach even further and save on travel.

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Classic GoToMeeting/Webinar easier for Dial in than Teams"
What do you like best about GoToWebinar?

The ability to be able to dial in from a standard phone is sometimes easier and more flexible than the VOIP option for MS Teams. It was also easier for our users to adapt to it since they were already using GoToMeeting.

What do you dislike about GoToWebinar?

If another user was using the same login, instead of alerting them and rejecting their login, it kicks out the live\current meeting. It was another program for them to start up compared to MS Teams which was already loaded up.

What problems is GoToWebinar solving and how is that benefiting you?

It allows you to broadcast and mute attendees so they do not distract other participants with background noise. It also has dial-in feature for users that are not in front of a computer.

Enterprise (> 1000 emp.)
May 20, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I have been using gotowebinar product for last 5 years and found it very effective."
What do you like best about GoToWebinar?

I found the end to end experience very helpful!

What do you dislike about GoToWebinar?

It would have been great to allow customers to download the webinars' recordings as not everyone has internet connection all the time.

What problems is GoToWebinar solving and how is that benefiting you?

We wanted to reach out and give education access to many students across and outside the country and this was greatly helped by gotowebinar technology. Students were able to attend live sessions and get access to the recording as well.

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"GoTo Webinar Review - JC"
What do you like best about GoToWebinar?

Easy-to-use interface. Can update webinars and go live/end webinars easily.

What do you dislike about GoToWebinar?

Need better webcam functions/placement. It would be nice to have small, moveable circles or squares with our webcams instead of taking up a lot of screen

What problems is GoToWebinar solving and how is that benefiting you?

Teaching people important topics in our industry & connecting with prospects

Mid Market (51-1000 emp.)
Dec 30, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"GoToWebinar superior to other platforms"
What do you like best about GoToWebinar?

Better, secure, and more administrative controls than we other products like Zoom.

What do you dislike about GoToWebinar?

The only downside we have using this product is that students can't also have their cameras on.

What problems is GoToWebinar solving and how is that benefiting you?

Can have up to 5000 users at one time. Better reporting and analytics than others.

Small Business (50 or fewer emp.)
Dec 14, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Capable video software, not as intuitive as Zoom"
What do you like best about GoToWebinar?

GotoWebinar automates critical emails to participants before and after the live session, which helps generate attendees and ensure distribution of the session recording and slides.

What do you dislike about GoToWebinar?

The GoToWebinar toolbar is not intuitive for many of my colleagues, which causes issues with handling questions from the audience, turning cameras on and off, etc.

What problems is GoToWebinar solving and how is that benefiting you?

We use this platform to host live informational sessions about organization resources, grants, inspirational case studies, and clean energy topics most relevant in New Jersey. We've been able to use the system to get the word out about opportunities important and useful to our audience. We also use the webinar recordings as a future resource to inform clients about topics.

Mid Market (51-1000 emp.)
Nov 30, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robust, but missing some key features"
What do you like best about GoToWebinar?

Great sharing options, the ability to share your screen, a clean version of your screen, a video, launch polls, share documents, answer questions, and engage with the users in the session.

What do you dislike about GoToWebinar?

Lack of live transcription (closed-captions). GoToWebinar suggests using the built-in captions in Google Slides or PowerPoint as you're sharing those tools, but if you're not sharing one of those items, you're out of luck, and even if you are, there's no way for users to turn them off who do not need them. Zoom now has live, automated captions, which is a real game-changer. I also wish it had a single calendar sharing option to share your entire upcoming calendar of webinars.

What problems is GoToWebinar solving and how is that benefiting you?

Hosting large events is a lot easier with GTW due to the 3000 attendee limit. It is cost-effective for the solution that it provides us. Attendees often ask if they'll receive a certificate for attending, which GTW delivers automatically.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good tool - but inability to easily change background easily is frustrating"
What do you like best about GoToWebinar?

Easy platform to host large webinars. It has a native API with my marketing automation platform that makes creating custom registration pages really easy.

What do you dislike about GoToWebinar?

Unlike other platforms, GoToMeeting and GoToWebinar has not made it easy to change your background. You have to download a 3rd party app called ChromaCam to accomplish this and it often has problems. All of the other platforms make it much easier to change backgrounds very easily!

What problems is GoToWebinar solving and how is that benefiting you?

A great tool for large webinars. The administrator controls are very comprehensive.

Mid Market (51-1000 emp.)
Aug 09, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"GoToWebinar Review"
What do you like best about GoToWebinar?

For the most part, it is simple and straightforward to set up and run a webinar using this program. The look of the website is very appealing and makes navigating through each section of the website easy to do. You can quickly access old recordings, and even copy new ones to save time in the set up process.

What do you dislike about GoToWebinar?

One of the most significant issues with this program compared to others is that you cannot add a background filter. We use this program for company-wide meetings, and every presenter needs to be in front of a plain background to compensate for this.

What problems is GoToWebinar solving and how is that benefiting you?

We use this for our company-wide meetings once a month, and after I went through setting up and leading one through GoToWebinar, it was easy the second time around. There are many features, such as having attendees automatically muted, accessing questions asked after the webinar, and copying past webinars to save time creating a new one.

Small Business (50 or fewer emp.)
Jul 22, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"GoToWebinar is very user-friendly, but challenges remain."
What do you like best about GoToWebinar?

I like that GoToWebinar is very intuitive and user-friendly. I've hosted several webinars on GoToWebinar and the platform is easy to navigate for both administrators and presenters.

What do you dislike about GoToWebinar?

I had a GoToWebinar disaster recently, in which I hosted a webinar using the phone option and then tried to speak. I didn't realize that my computer had to be on unmute too. (something most people wouldn't realize.) it made for an embarrassing experience.

What problems is GoToWebinar solving and how is that benefiting you?

GoToWebinar allows me to host webinars (either live or in-demand) and send out post-survey questionnaires to webinar attendees.

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