Top 10 Zendesk Support Suite Alternatives & Competitors
Paid & Free Alternatives to Zendesk Support Suite
- Zendesk Chat
- Freshdesk
- HubSpot Service Hub
- Help Scout
- Zowie
- Acquire.io
- Intercom
- Freshchat
- Gorgias
- Zoho Desk
Starting at $49.00/month
There is no deal for this product
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can...
Learn more about Zendesk Chat
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Zendesk Chat
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
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4.4
(3,051)
Free plan available
There is no deal for this product
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
Learn more about Freshdesk
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.4
(2,172)
Starting at $50.00/month
There is no deal for this product
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.4
(401)
Starting at $25.00/month
There is no deal for this product
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.
Learn more about Help Scout
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Help Scout
Not enough data available.
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4.7
(62)
There is no deal for this product
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequent...
Learn more about Zowie
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Zowie
Not enough data available.
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4.3
(43)
Starting at $500.00/month
There is no deal for this product
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows an...
Learn more about Acquire.io
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Acquire.io
Not enough data available.
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4.5
(2,927)
Starting at $74.00/month
There is no deal for this product
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their ...
Learn more about Intercom
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Intercom
Not enough data available.
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4.5
(306)
Free plan available
There is no deal for this product
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh...
Learn more about Freshchat
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Freshchat
Not enough data available.
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4.6
(504)
Starting at $10.00/month
There is no deal for this product
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and ...
Learn more about Gorgias
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Gorgias
Not enough data available.
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4.4
(5,205)
Starting at $20.00/month
There is no deal for this product
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features...
Learn more about Zoho Desk
Categories in common with Zendesk Support Suite:
Frequently Mentioned Pros of Zoho Desk
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
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Popular Zendesk Support Suite Comparisons