Remote.com Reviews & Product Details

I work for an international company, and in the North American region we have less than 20 employees. This has made benefits difficult- I almost did not take the job because the benefits they had at the time were not great. Luckily, they partnered with Remote.com and were able to provide us robust benefits. Remote.com has been super easy to use as an employee, they are very responsive when we have questions, and the onboarding was easy to navigate despite the time crunch we had at the end of the year.

I only wish Remote.com integrated with our other HR software, since we need to double submit our time off requests.

Having competitive benefits as a small business.

I've been working with Remote for almost two years now and there is still not a bad word I can say about them. The experience is great, they are very helpful and communicative. Staff is competent and they provide detailed answers to any concern. I love using the website and mobile app, the UI is very easy and minimalistic while at the same time it provides access to everything I need. I use it on a daily basis.

Nothing comes to my mind, keep it that way Remote!

Recently I had a couple of questions regarding the benefit system in Poland, every question of my was answered in detail.

flexibility to hire anyone from anywhere

I pretty much don't dislike anything about Remote.

Hiring people in countries we don't have a fysical office.

First, the UI/UX design of your platform stands out for its exceptional clarity and user-friendliness. Every feature is intuitively organized, ensuring a seamless and straightforward navigation experience. Second would be the performance of your customer support team which is equally commendable. Their patience, hard work, and caring attitude have made a lasting impression on me. They address concerns and issues with a remarkable level of integration, transparency, and speed, demonstrating a commitment to delivering top-notch service. This positive interaction has contributed to an overall positive experience which reinforces my confidence in Remote platform. I also like how the platform is updated of the tax amendments in different countries as well as holidays, I like that I don't have to search it anymore because I can just get the notifications from Remote.

I don't really have something to say about the area of could-have-been-improved, this is so easy to use and I like that there's a chatbot inside the app as well. But if looking for a constructive review, I would say I hope these good points will be maintained. Or if not, better. Thank you, Remote!

As an employee based in the Philippines working for a US company, I have found the entire experience remarkably convenient and user-friendly. Remote facilitating my employment made my hiring process much easier and efficient. I admire how organized this platform is especially in support of my contract arrangement, payroll processing, benefits administration through HMO, reimbursements, and timely pays which made my experience notably smooth.

It's very straight forward to work with the team. Fairly easy to obtain answers to questions, and they are easily able to handle payroll and taxation for employees almost anywhere worldwide.

I have found a couple conflicting answers to questions here and there, but eventually I get the answers I need. Just be patient with the customer support team!

Absolutely helped be able to hire a worker outside of the country of the business' operations.

Easy to use and always available help desk

The reimbursement dates. The fact of waiting until the end of the next month.

Hiring from a different country, managing the payments and benefits.

Remote.com makes it easy to hire talent no matter where on the planet. The amount of local knowledge you need becomes very low while offering your employees a good experience that includes whatever they would expect at their location - such as health insurance, sick days and others.

Their support in general is fantastic. However, they can become a bit flakey when it gets down to very specific legal / payroll questions in individual locales. When questions get hyper-specific, it will take a good couple of days to get an answer. Also the performance of their local payroll staff seems a little inconsistent at times.

We are a fully-remote company and want to allow exceptional talent to work from wherever they want. It is important to us, as an employer, to make sure we treat employees fairly. This includes giving them safety around hiring and employment standards and avoiding sketchy makeshift contractual solutions that live in legal grey areas. Remote.com allows us to keep overhead costs down while being able to staff locally and giving them a good standard that works locally, giving them access to healthcare systems, pension systems and other benefits. For us, our hiring pool suddenly became the entire planet.

The CS level of attention, very quick, very professional

Nothing to dislike yet! All good, still 1 monht using the platform

Bank account issues, nothing else so far

I've found Remote to be an incredibly straight forward process in being employed overseas. I recently moved to the UK from New Zealand and decided to keep working for the same company and Remote made this process so easy. Whenever I have any questions or queries regarding pay / holidays etc I get a response from someone from the team within about 5 minutes which is great!

Having a mobile app would be great! Rather than having to sign in on the browser every time it would make checking payslips etc easier :)

It's helped by allowing employees from all around the world to be working for us!

The platform is easy to use, and the people are very helpful and understand well the issues and concerns about working remotely for countries abroad. Remote smoothened my onboarding and administration process. Great features too!

Nothing I can tell actually, so far so good.

I was confused about the amount in my payroll, but the customer support explained well and solved my concerns.

Easy to use. It's not giving me a hard time.

None so far. I cannot thing of anything I dislike about Remote.

It solves the transfer of payment from my employer to me.

Remote has helped me streamline my productivity and better manage my employment.

The lack of a dark mode is a little straining, but I can work around it.

Remote helps me highlight my productivity, maintain a healthy relationship with my employer and negate the hassle that comes with taxes. My mental health and work-life balance have greatly benefited from Remote.com

Information is clear and support is always available and effective. Their platform is also very intuitive and filled with relevant information.

Sometimes a thing or two about the benefits wasn't totally clear, so I'd have to reach out to a support agent.

I was able to be hired as a formal employee in my country (with all benefits) and still work for a foreign company.

Its accesibility and ease of use of their platform, plus their customer support is willing to help at every situation you might face. I was helped throught the whole hiring process by an HR agent.

In case of some people that require it, the lack of physical interaction when managing all documentation.

Its solving the accesibility issue some international companies faced when trying to hire people from aboard.

We have great communication with our account manager. Also, the chat on the platform is extremely helpful

To be honest, is not exactly something I dislike but I do think that the fee is high and prevent our company from hiring even more people through Remote.

Remote helps us grow our team in countries where we don't have an entity. Also, Remote helps us keep the employees who want to live abroad

Remote considers the complexities of payroll and personnel management that many countries have, making it dynamic and practical. User support is very fast, even if personalized attention and/or personalized documentation is required depending on the country of the employees. Remote contempla las complejidades de planilla y manejo de personal que tienen muchos países, lo que lo hace dinámico y práctico. El soporte a los usuarios es rapidísimo, inclusive si se requiere atención personalizada y/o documentación personalizada según el país de los empleados

One feels that since it is a platform and there is not so much personal contact, any requirement or request will take time. Once you have passed that stage, using the application, you realize that the staff behind Remote is attentive and available to help at any time. Uno siente que al ser una plataforma y no haber tanto contacto personal, se va a tardar cualquier requerimiento o solicitud, una vez pasada esa etapa, haciendo uso de la aplicación, se da cuenta de que el personal detras de Remote está atento y disponible para ayudar en cualquier momento.

Any query about a topic that is not found on the platform, personalized documents that some entities request, Remote collaborates with all types of requests.

My employer from the US chose Remote as my employing agency in Italy. The onboarding was smooth, with detailed information from different support agents (someone that helps you with questions regarding administrative onboarding, someone to help with questions about payroll and taxes), who reply fast and accompany you throughout the process. Their chat also works very well and you get connected to the right person quickly when needed.

There's a bit of an overlap of information coming from Remote and coming from my employing company, so that can be a bit confusing in the beginning, and some of the onboarding Emails are loaded with different links. I think the onboarding mails can be preciser and maybe including less topics each Email.

The company I work for uses Remote as Employer of Record for employees in Italy. I think the user experience as employee is great and my onbaording went very smooth.

Quick, easy of use and fast response on support

None at the moment, everything was smooth

I'm getting hired by a company that does not have business in Costa Rica, they use remote to hire me to have the benefits of Costa Rica law

Remote blew my expectations out of the water. Their user-friendly phone app and intuitive employee portal saved me hours. The support team's responsiveness is unmatched - they're like ninjas, quietly solving problems before you even know you have them. And the contract signing process? A breeze! They keep you in the loop and informed every step of the way. Remote is a breath of fresh air in the often-complicated world of HR.

I love remote, the have worked beyond my expectations.

Their ability to facilitate international employment has since chnaged my standard of living as I am now able to work abroad even without living South Africa.

Everything is easy and safe. From receiving you payslip to expenses and customer support when looking for help or answer.

Improvements could be made on the app, like easy connection with MobileID using FaceID for authentication.

Getting salary paid on time.