Brand24 Reviews & Product Details

Easy navigation, the search and filter options for mentions, sentiment analysis and reliability of finding the mentions fastly. Superb support !

We've been using Brand24 for nearly a year now and we haven't found any downside.

Monitoring brand mentions and the overall market.

This tool shows me all the Social Media entries where someone is looking for services such as the ones I provide. Finding clients has never been so quick and easy. Enquiries for quotation from clients with specific needs are handed to me on a silver platter!

User interface could be easier - spent a lot of time to configure everything

Enquiries for quotation from clients with specific needs are handed to me on a silver platter!

Easy way to see all brand mentions, and new "shit storm" feature - alerting you about higher than usual number of mentions.

I don't like that Polish and English versions are separate.

I tells us what readers thing about our articles in social media. Gives more feedback than we had before.

It's easy and at the same time powerful service. It's very easy to start with it. Within 5 minutes I managed to set keywords and start tracking my visibility in the Internet. The results are presented in a clean way which make analysis quick. And from that easy and clean interface I can discover more features.

I think that the iOS app is a little bit behind the web interface. But I don't use it often because I check my stats mostly in the daily newsletters.

I can be where my customers are talking about my product, me and my areas of the interest.

The best I like mail notofications about my keywords found somewhere in the web. You can forget about shitstorms and crisis, you will react ASAP!

There's nothing to dislike! Really! Believe me!

I'm a book blogger, I can see ASAP which websites reminds my blog, so I can react quickly and makes i.e. my posts more viral ;)

The interface is slack and modern. Accuracy of results is great, support team is quick and helpful.

oh, there is nothing I dislike. :)))))))

I'm monitoring phrases related to my blog, my name, or also related to my business, like "server administrator" which allows me to find new customers.

I've been using Brand24 for a few months now. Brand24 gives me the list of the mentions from all social media which i need. I can create raports that are simple to read. They have great customer service :)

There is nothing like that. Because there is a chat with quick support from Brand24 customer care. Whenever i have problems with something, i just chat with support. Good way is also to mention Brand24 on social media and they respond very fast!

I can measure how many Poles and foreigners speak about my brand or Poland. I can measure volume of mentions, sentiments. It gives me ability to respond when for example foreigners write something about my brand or Poland.

Brand24 has an easy and self-explaining user interface. Every time I need I can get help (online consultant). I work often over-night so it's a benefit for me. The application helps me with the internet monitoring which I would not be able to do on my own.

I haven't discovered yet wich is a positive info

What I care most is to enlarge number of UU visiting my blog. I put much attention on positioning search. Using Brand24 I check how my keywords are responding to the users needs. The application support me with searching where I can put sme links leading to my blog

Good Job. It's not easy to build at once good UX and a powerful software. But Brand24 did both.

honestly nothing. What I expect in future is more integrations with som CRM or onboarding tools.

We hear what customers say about us, competition and topics from ecommerce industry.

If you want to monitor anything across Internet this is the tool that simply does the job. User interface is well designed allowing you to use the tool out of the box without time consuming training or studying. But what I like the most about Brand24 is their customer experience. They simply go beyond expectations responding to your queries in minutes. This is what happens when you work with people passionated about their business. Keep it up!

I am not necessarily a fan of automated emails hitting my mailbox too frequently, but it is easy to unsubscribe. I'd also encourage Brand24 to setup credit card monthly payments, bank transfers are old school nowadays.

We are monitoring our brand across the web as well as get notified about our industry news.

Exceptional support - the way they treat every customer - even the smallest one. They help you configure brand monitoring in no-time and you're good to go.

Sometimes it's difficult to remove many unnecessary mentions :) But hell - I don't remove them :P

I'm monitoring a company.

The best option is realtime analyze and i think that support is very important, even You have problem You can write on chat and wait less than 5 min. Support can make You campaigns and show You how do better job on brand24.. When i want to search something for example iphone 6 s cases, i am looking for interests and i can comment like and send Direct message on instagram to my clients, Its excellent job, Not only making facebook ads for clients but using brand24 to search clients realtime. realtime promotion and your brand is better . Ilo

I dislike this that i must pay for it :D

You are all the time on time, now You can know who is talking about You, Your company and brand. Its perfect and i think each company need this.

All the info I may need is very easily accesable and if I can't find something, the staff is extremely helpful.

That I am limited to a number of phrases to follow

I can find current information on any topic I choose

It's sleek no-nonsense design. Reliable and fast filters that let you sift through tonnes of information in a blink of an eye to get you what you need. Email reports - simple and helpful. Customer-centric and patient support.

Nothing really. Well, maybe it could be cheaper for small companies, but I guess those electric longboards won't buy itself.

Saves a tonne of time and gives you better insight in how effective your marketing campaigns are.

It is effective, works well and fast. Without it we would be blind in the Internet

It is hard to tell a bad thing about it. Maybe it could be for free, or offer more words to monitor. But everything could be free.

I can easily control what is being said about company I am working for.

Brand24 is easy to use and gives chance to be in touch with customers worldwide.

I never use the whole potential of this software. I guess because of the lack of the time to dig into newest updates.

Brand24 gives the opportunity to listen and communicate with customers and potential Customers, but also the competitive brands.

Here are few things I like about Brand24: - it's super easy to set and navigate - I can create raports that are simple to read - it has great customer service!

Sometimes it has too many mentions I have to go through, but I guess it can't read my mind... yet ;)

It saves a lot of time when I need to do a research for a campaign or when I need to find quotes for articles. It also helps me with blogging - I always know what my readers think about my posts and I can easily find them and start conversation :)

It is useful to understand how we should communicate with clients and people in social media. The best thing is that when we have it, we can react very quickly to the need of customers.

There is nothing like that. Everything is on very high level especially client service.

Due to the nature of our industry clients we can monitor social media and react for any question. We can monitor the information on the plans for the winter holidays, we can then communicate with these people and show them the advantages of ski resorts in Slovakia. We can see about what people are talking about our products. It is useful to analyse a tourist market.

Brand24 is great tool. There are many positive things that i really like and prefer about this software. I will mark some of them: - It's really easy to use - Brand24 help us to see what other people are saying about our business - great, actually amazing interface and design - For any issues, there is really great support service. Really great software.

I don't like only because Brand24 does not provide social media response services. Data downloading should be improved a little bit Also, wish I could post to my own social media accounts from this software.Historical data are unreliable for old data. Maybe it's a little bit expensive too, but it worth to try it.

Brand24 is a great choice for growing business, it will increase your brand awareness on the market. It will enable you social listening and it will help you reach for users' insights. This software will also help you to monitoring your competition. Great platform which will help you to gain advantage on the market. Everybody should try it out. Absolutely positive review from me.

The ability to find what others are saying about your brand is key. With Brand24 I am able to have contact with soon to be customers :) it's also great to be able to communicate with anyone who talks about the company that I work for!

the one thing that took me a bit to master was to ensure that my key words were set into place were effective. This took some trial and error but within minutes I got the hang of it.

Better contact with the client and direct sales, also increase of brand awareness.