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Basecamp
Streamlined project management.
4.1
(5,257)
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
Ask Questions about Basecamp
What Basecamp is best for?
How does Basecamp compare to Asana?
What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
Basecamp 0
Basecamp 1
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Basecamp Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 30, 2024
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5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Dec 09, 2019
 Source
Overall Rating:
4.5
SB
Sahil B.
Inside Sales Executive
Share
"One of the best project management tool out there in the market"
What do you like best about Basecamp?

Basecamp is not just easy to use but it's UI is pleasing to your eyes which makes you use it without any obligations. The platform helps in bridging the communication gap between clients and vendors as they both work in collaboration with each other. the ability to upload files, with tasks and projects is the best possible way to keep a record and task and activity in the project. moreover, integration with cloud storage providers helps in both keeping files on the cloud and organizing them along with tasks associated with them. last but not least the pricing of the suite is hard to beat as most of the other vendors are providing py per user pricing slab while basecamp only asks one-time cost for an unlimited number of users which does not restrict me from adding only selected members of my organization.

What do you dislike about Basecamp?

The core objective of the team behind the platform is to make the suite minimal but having said that it lacks some must-have features like recurring tasks, No advance charting like Gantt or project timeline. No option to download all attachments in a single message.

What problems is Basecamp solving and how is that benefiting you?

We were using to manage internal and external projects of the organization. It helped us a lot in keeping track of minuscule tasks which often get forgotten most of the time. It also helped us in bridging the communication gap with our vendors

Enterprise (> 1000 emp.)
Dec 09, 2019
 Source
Overall Rating:
4.5
Antonio Carlos B. avatar
Antonio Carlos B.
Pré Vendas Na Alfa People
Share
"Eine ausgezeichnete Plattform für visuelle Zusammenarbeit und Arbeitsorganisation"
What do you like best about Basecamp?

Die verschiedenen Informationsrahmen machen das Basecamp ideal, um viele verschiedene Datenpunkte der Gruppenarbeit gleichzeitig anzuzeigen. Da das Basecamp online zugänglich ist, ist es einfach, sich sofort über die neuesten Nachrichten aus der Arbeitswelt zu informieren, die den Rest unseres Teams betreffen. Die Nutzung von Basecamp war ein relativ geringer Aufwand. Wir mussten uns auch keine Sorgen um den Download von Software oder um Probleme mit dem Betriebssystem und der Computer-Kompatibilität machen. Wir laden einfach das Basecamp in unsere Webbrowser, was für mich bequem ist.

What do you dislike about Basecamp?

Basecamp ist eine solide Collaboration-Lösung, die mir seit ihrer Nutzung nicht viele Schwachstellen gezeigt hat. Um die Dinge jedoch zu verbessern, könnten wir vielleicht mehr Möglichkeiten zur Layoutanpassung haben, aber ich denke nicht, dass das für mich bisher wichtig war. Das bestehende Layout hat in der Regel gut funktioniert.

What problems is Basecamp solving and how is that benefiting you?

Basecamp organisiert die meisten unserer Projekt- und Gruppenarbeitsaktivitäten und ist über ein einziges gemeinsames Online-Portal leicht zugänglich. Die grafische Benutzeroberfläche erleichtert den Vergleich mit anderen Plattformen, um herauszufinden, wie man in den benötigten Daten und Inhalten navigiert und darauf zugreift, ohne viel Zeit mit der Bedienung verbringen zu müssen.

Enterprise (> 1000 emp.)
Dec 02, 2019
 Source
Overall Rating:
4.5
Maddie T. avatar
Maddie T.
System Administrator
Share
"Basecamp is an awesome team collaborative hub"
What do you like best about Basecamp?

This is the original task management software and they’ve recently made it even better. I have fallen back in love with the interface and power of this team management tool. Love it, If you are a larger organization and you want to send them money to be able to manage all the projects that you have going on, Basecamp is there for you.

What do you dislike about Basecamp?

It can make some improvements in adding in reporting features that give you better insights into a number of tasks being completed and/or the number of time spent on the tasks or projects.

What problems is Basecamp solving and how is that benefiting you?

It is a great tool for project management. It has user-friendly features for assigning tasks, sharing files, commenting, and for setting task-specific deadlines. It also has automated email features that keep you updated on new assignments and sends you reminders about due dates.

Enterprise (> 1000 emp.)
Nov 28, 2019
 Source
Overall Rating:
4.5
Emily S. avatar
Emily S.
Project Manager
Share
"Basecamp is making everyday tasks"
What do you like best about Basecamp?

Very user-friendly interface, every job is right on the home page and you can see the last time someone has commented or jumped on the specific page. Is able to get my committee connected and share documents so that we can stay up to date on current projects.

What do you dislike about Basecamp?

I wish the next category for company size was a bit more affordable. We try to keep our open projects right at the threshold so we don't have to bump up to the next price bracket.

What problems is Basecamp solving and how is that benefiting you?

Easy way to keep track of board member requests and meeting follow up to-dos. These can all be listed and checked off as completed. A great way for our customers to see that we're always working in the background. It can perform all essential functions needed to plan and execute a project

Small Business (50 or fewer emp.)
Nov 24, 2019
 Source
Overall Rating:
4.5
HS
Hafeezuddin S.
Hafeez
Share
"Best tool to manage software projects."
What do you like best about Basecamp?

The feature which I personally like the most is the ease of collaborating with my team members to accomplish the project. Basecamp organizes the things so well and in a well-defined manner which enhances the productivity of the team.

What do you dislike about Basecamp?

Though Basecamp is a very old and modernized collaboration tool in 2019. Basecamp Business tier plan is way bit too costly in terms of pricing and implementation when compared to competitors.

What problems is Basecamp solving and how is that benefiting you?

Basecamp mainly enhanced our team productivity by organizing the things and details of the project apart from collaboration among the team members of the project. Basecamp saved lot of time and effort.

Enterprise (> 1000 emp.)
Nov 22, 2019
 Source
Overall Rating:
4.5
Ariadna M. avatar
Ariadna M.
Especialista En Ventas Y Marketing
Share
"Basecamp: una herramienta de gestión de proyectos para todos (¡también gratis!")"
What do you like best about Basecamp?

Basecamp es una gran herramienta de colaboración. Las herramientas de colaboración son esenciales si generalmente administra muchos proyectos con otras personas. Basecamp es una plataforma que le permite coordinar su trabajo a través de un rico conjunto de herramientas. Basecamp se ha desarrollado durante muchos años y, gracias a los usuarios, ha adquirido muchas funciones nuevas y ha ampliado la cantidad de posibilidades para cuentas gratuitas. Basecamp es una herramienta de gestión de proyectos establecida y cuenta con muchas características: 1. Ping: mensajes instantáneos entre colaboradores 2. Fogatas: conversaciones grupales relacionadas con cada proyecto. 3. Tareas pendientes asignadas a varias personas simultáneamente 4. Organización de días libres de la semana. 5. Sistema avanzado de informes 6. Proyectos ilimitados incluso para usuarios gratuitos. Basecamp está disponible para descarga gratuita y para iOS y Android en Apple Store y Google Play Store.

What do you dislike about Basecamp?

Incluso si se divide en 3 secciones fundamentales, la interfaz de usuario de Basecamp parece poco clara para los principiantes. Además, la interfaz solo está en inglés, no hay otros idiomas disponibles y no parece haber ninguna esperanza de ver la interfaz de usuario multilingüe. Además, los datos se almacenan en servidores de EE. UU. Y no hay posibilidad de elegir dónde guardarlos (como AWS).

What problems is Basecamp solving and how is that benefiting you?

Basecamp es muy simple: puede crear nuevos proyectos, llamados Basecamps, e invitar a otros usuarios a trabajar con usted. De esta manera, puede definir objetivos intermedios, intercambiar archivos y archivos adjuntos útiles para la actualización mutua, discutir el progreso en el trabajo y planificar las fechas de vencimiento, olvidando así la confusión generada por el uso de correos electrónicos, mensajes personales u otros sistemas para contactar a los colegas.

Mid Market (51-1000 emp.)
Nov 22, 2019
 Source
Overall Rating:
4.5
John S. avatar
John S.
Senior Accountant
Share
"Superior Project Management"
What do you like best about Basecamp?

I like to think of base camp as almost a Forum; I'm able to create and comment on the Messageboard, Upload Documents, and how-tos for my company. Able to integrate it with Outlook and Sync calendars. I even have a platform for online group chat that allows me to communicate with online co-workers. It's easier for us to know each other outside of work with basecamp. We get along together and have a good work ethic at work, which is valuable to the company's culture.

What do you dislike about Basecamp?

I do not like that it cost $99 a month; it seems to me like every product these days has a monthly reoccurring fee that drives me insane. On top of that, $99 is steep. However, they do offer a free trial that is attractive that allows you to test them out before you purchase, which enables you to see if you like the program or not.

What problems is Basecamp solving and how is that benefiting you?

This is allowing my company to be more productive on our projects and have our software as a service that will enable us to build our private forum for our company to collaborate with and advance our output. Also, we're saving money using base camp compared to competitors,

Small Business (50 or fewer emp.)
Nov 22, 2019
 Source
Overall Rating:
4.5
Cheysser B. avatar
Cheysser B.
Landing Page Designer
Share
"Easily track your Team's To do's"
What do you like best about Basecamp?

Having a checklist makes it easier for team members to see what has already been finished and you can also subscribe to certain tasks so it will only send email notifications to tasks you are subscribed to.

What do you dislike about Basecamp?

I do not see anything I dislike as of the moment.

What problems is Basecamp solving and how is that benefiting you?

The team is in sync and everything in the project is visible. Very helpful if you are working as a team with a lot of different to do's.

Enterprise (> 1000 emp.)
Nov 22, 2019
 Source
Overall Rating:
4.5
Mary A. avatar
Mary A.
Senior Manager Analytics
Share
"Worth Any Price"
What do you like best about Basecamp?

Basecamp is one of my favorite applications for task management. I assume it also is a great application for project managers, but I would like to highlight its advantages from my perspective - task management. Personally, I think that its biggest advantage is task organization tools that allow users to be more productive by effective prioritization.

What do you dislike about Basecamp?

I believe that Basecamp's biggest drawback is its user interface. Personally, I have an AMOLED screen and I want everything to be in the pitch black. Basecamp for some reason can not provide me with comfort.

What problems is Basecamp solving and how is that benefiting you?

Basecamp allowed me to better organize my daily tasks. I have been using this application for years and in my opinion, it improved my efficiency.

Enterprise (> 1000 emp.)
Nov 21, 2019
 Source
Overall Rating:
4.5
Paola G. avatar
Paola G.
Marketing
Share
"Una excelente plataforma de colaboración visual y organización del trabajo"
What do you like best about Basecamp?

Los diversos marcos de información hacen que Basecamp sea ideal para ver muchos puntos de datos de trabajo en grupo diferentes a la vez. Dado que se puede acceder a Basecamp en línea, es fácil obtener actualizaciones instantáneas sobre las últimas noticias de trabajo que involucran al resto de nuestro equipo. Usar Basecamp fue un gasto relativamente bajo. Tampoco teníamos que preocuparnos por descargar ningún software o preocuparnos por los problemas de compatibilidad del sistema operativo y la computadora. Simplemente cargamos Basecamp en nuestros navegadores web, lo cual es conveniente para mí.

What do you dislike about Basecamp?

Basecamp ha sido una solución de colaboración sólida que no me ha mostrado muchos puntos débiles desde que la he usado. Sin embargo, para mejorar las cosas, tal vez podríamos tener más opciones de ajuste de diseño, pero no creo que haya sido vital para mí todavía. El diseño existente generalmente ha funcionado bien.

What problems is Basecamp solving and how is that benefiting you?

Basecamp mantiene la mayoría de nuestros proyectos y actividades generales de trabajo grupal organizadas y de fácil acceso a través de un único portal en línea compartido. La interfaz gráfica de usuario facilita la comparación con otras plataformas para descubrir cómo navegar y acceder a los datos y al contenido que necesitamos sin tener que pasar mucho tiempo aprendiendo cómo usarlos.

Small Business (50 or fewer emp.)
Nov 20, 2019
 Source
Overall Rating:
4.5
AE
Avery E.
Legal Assistant
Share
"Top of the line"
What do you like best about Basecamp?

I love the capabilities BaseCamp provides for coordinating projects off-site and in various locations.

What do you dislike about Basecamp?

Some of the editing features for the task list are limited. I wish there were more choices for adjusting tasks.

What problems is Basecamp solving and how is that benefiting you?

I'm in charge of projects where members from 30+ offices are involved. Basecamp makes it as easy as having us all in one place.

Enterprise (> 1000 emp.)
Nov 20, 2019
 Source
Overall Rating:
4.5
Caitrin Cassie B. avatar
Caitrin Cassie B.
Scorer
Share
"President"
What do you like best about Basecamp?

I found it especially clear and simple to use

What do you dislike about Basecamp?

Being unfamiliar with the program at first, I was not sure what the first steps were

What problems is Basecamp solving and how is that benefiting you?

My company sells a range of problems with this

Small Business (50 or fewer emp.)
Nov 20, 2019
 Source
Overall Rating:
4.5
MaKall L. avatar
Ma Kall L.
Marketing Coordinator
Share
"Helpful Tool to Manage Projects"
What do you like best about Basecamp?

Managing people is NO JOKE! Basecamp makes it so much easier to gauge what your employees are working on and what is/isn't getting done. It also helps you successfully schedule out projects large or small.

What do you dislike about Basecamp?

There is nothing to dislike about basecamp. It has made my job so much easier, with it integrating with Outlook it helps my team stay on top of their assignments.

What problems is Basecamp solving and how is that benefiting you?

More work is getting done by my team and in a more timely manner than ever before. It helps clear up confusion with projects and gives the team transparency when it comes to a task.

Mid Market (51-1000 emp.)
Nov 16, 2019
 Source
Overall Rating:
4.5
RK
Rajan K.
Associate Software Developer
Share
"Very good tool for team collaboration"
What do you like best about Basecamp?

We can multiple threads for a single project and for each thread participants and configured and comments can be posted. The various projects are sorted nicely and the most decent discussion thread comes at the top which is very convenient.

What do you dislike about Basecamp?

Basecamp doesn't provide a mechanism to upload large files such as executables. This is sometimes frustrating when we've to share executable binary files.

What problems is Basecamp solving and how is that benefiting you?

We are using for collaboration within the company as well as with our clients.

Enterprise (> 1000 emp.)
Nov 16, 2019
 Source
Overall Rating:
4.5
Maia I. avatar
Maia I.
Project Analyst
Share
"Truly Magnificent"
What do you like best about Basecamp?

it has become much clearer what I and my peers should do. Assigning tasks and projects have never been easier. it is also a great tool to track what you have done and how much time you have spent on specific tasks.

What do you dislike about Basecamp?

Sometimes when I am assigned many times Basecamp becomes very crowded and is hard to navigate.

What problems is Basecamp solving and how is that benefiting you?

Benefits of Basecamp include increased communication, effectiveness and teamwork.