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Basecamp Logo
Basecamp
Streamlined project management.
4.1
(5,257)
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
Ask Questions about Basecamp
What Basecamp is best for?
How does Basecamp compare to Asana?
What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp 5
Basecamp Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 27, 2024
Basecamp Logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
VC
Vanessa C.
Ceo
Share
"BC has been my ace in the hole, the last 12 years, as CEO."
What do you like best about Basecamp?

I love to consolidate in one place, my organization, my teams, the info and fup of all the projects

What do you dislike about Basecamp?

There are no downsides for me in basecamp, that's why I haven't changed the past 12 years.

What problems is Basecamp solving and how is that benefiting you?

Keeping track and collaboration bw coworkers has been fundamental in our company success

Small Business (50 or fewer emp.)
Dec 07, 2022
 Source
Overall Rating:
5.0
SB
Sergio B.
Ceo
Share
"It's still the best project management tool."
What do you like best about Basecamp?

You can centralize all the project information, channel communication with your client in a very orderly manner and you can also maintain privacy with your team colleagues

What do you dislike about Basecamp?

The way you now create new customer contacts you work with and add them to the new project. Also the monthly price is high.

What problems is Basecamp solving and how is that benefiting you?

It helps me centralize the information of each project and channel it in an orderly manner with the clients.

Small Business (50 or fewer emp.)
Dec 06, 2022
 Source
Overall Rating:
5.0
BF
Basl Northeast F.
Director
Share
"Basecamp keeps our soccer league working!"
What do you like best about Basecamp?

Assignments and communication for our remote team.

What do you dislike about Basecamp?

Calendars could be better. Like a separate vacation one

What problems is Basecamp solving and how is that benefiting you?

Have a remote team in different countries. By holding folks accountable to their assignments,

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
KS
Kevin S.
Senior Pastor
Share
"Great tool for team communication & management"
What do you like best about Basecamp?

I really appreciate how basecamp helps our organization stay organized and responsible!

What do you dislike about Basecamp?

Minor frustrations with having to scroll down to the end of a message thread to see the most recent postings, etc. But overall great project management tool!

What problems is Basecamp solving and how is that benefiting you?

Basecamp continues to improve with time, so that is very helpful.

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
ML
Michael L.
Founder
Share
"The Best and Simplest Project Management AND Team Comms Solution"
What do you like best about Basecamp?

The project management tool simple and effective, but I also love having all of our team communications in the same place.

What do you dislike about Basecamp?

Like any software, there's a small learning curve. But this is methodology related, not necessarily technical.

What problems is Basecamp solving and how is that benefiting you?

Task management, project management and internal comms all handled in one spot. Keeps our team focused and productive.

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
ZM
Zoe M.
Donor Relations
Share
"It has helped our organization with creating many projects"
What do you like best about Basecamp?

Basecamp has been helpful as we have been able to organize different projects within our organization and we are able to follow up with questions by using the to-do's

What do you dislike about Basecamp?

What I don't like about basecamp is that it is not in another language as we are bilingual, and our staff members are not able to use it and we have to train them in English to be able to learn how to use it.

What problems is Basecamp solving and how is that benefiting you?

The business problem for us is organization solving, following up, and having data storage. We haven't been able to have data update until we were able to use basecamp

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
JR
Jesse R.
Production Manager
Share
"BC has become the flexible hub for company operations"
What do you like best about Basecamp?

The format and flexibility of BC are unlike any system I've tried. The BC team has always been open to suggestions and improvements to the system. BC is straightforward and excellent for remote teams; we are a 50/50 group. It has allowed us to keep projects on task, assign work to outside members, and set follow-up reminders. I'd highly recommend BC to any company, BUT like any system, I suggest there be a person in charge of that system and its structure. Without it, like any system, things can get lost.

What do you dislike about Basecamp?

I don't really have one. We've worked in the parameters of the system to make it work for us and become one of our most relied-upon company tools. If I had to pick one thing, it would be there's no discount for long-standing customers :)

What problems is Basecamp solving and how is that benefiting you?

Workflow is key to our company, and its functionality. We have

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
JB
Joshua B.
Web Developer
Share
"Basecamp has been a lifesaver for my workflow and clients"
What do you like best about Basecamp?

Honestly, the best feature in Basecamp is the recently released Card Tables feature. It makes the process of completing tasks from start to finish so much easier than the list of to-dos.

What do you dislike about Basecamp?

There's not a whole lot I dislike about Basecamp. I wish the cards had the option of selecting a date range to complete a card, rather than a single date as it does now.

What problems is Basecamp solving and how is that benefiting you?

It helps me get through my day to day tasks and keeps me in close contact with my clients and the tasks they assign to me. Before Basecamp I was using emails to get everything done but now I make sure all my clients use Basecamp or I can't guarantee I will get their tasks done.

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
BB
Barbara B.
Creative Director
Share
"Basecamp has made our life so much easier!"
What do you like best about Basecamp?

Communication with our clients is much more organized and efficient with the message board and I love that we can track to-do dates and link to online calendars for reminders!

What do you dislike about Basecamp?

I wish there were a way to set dates on the to-do's not just based on the project start date but also depending on the project end date. Other than that, I think every feature works really nicely for us.

What problems is Basecamp solving and how is that benefiting you?

As event planners and designers, Basecamp helps us keep our client relationships clear, and open, with good communication. It is a great tool to share info to keep all our team and our clients in the loop. I just love the message board and how it keeps threads topic-specific (with weddings mainly, there is so much communication involved, that having an easy way to track and find specific details is very, very helpful!)

Small Business (50 or fewer emp.)
Dec 04, 2022
 Source
Overall Rating:
5.0
MS
Matt S.
Instructional Designer
Share
"The Best Project Management Software Available!"
What do you like best about Basecamp?

Basecamp is the most user-friendly project management software. It's easy to navigate, use, and manage projects--both individually and with teams and clients.

What do you dislike about Basecamp?

Honestly, there really isn't anything I don't like about it.

What problems is Basecamp solving and how is that benefiting you?

Time! How can we be more efficient with our time? Basecamp helps me not only manage time more effectively, but its simple interface allows me to find what I need quickly.

Small Business (50 or fewer emp.)
Dec 01, 2022
 Source
Overall Rating:
5.0
VB
Vivienne B.
Associate Professor, Editor In Chief
Share
"I have been using BC since end of 2016."
What do you like best about Basecamp?

I can't do without BC. I can manage all my team projects easily. Communications are open and transparent, but also private with Ping.

What do you dislike about Basecamp?

It is not multilingual. It would be nice to have a Gantt chart created from to-do's with deadlines.

What problems is Basecamp solving and how is that benefiting you?

Without BC I would not be able to run my business, my journal, my research projects.

Mid Market (51-1000 emp.)
Nov 29, 2022
 Source
Overall Rating:
5.0
KS
Kian S.
Full Stack Engineer
Share
"Find your projects and track them effortlessly"
What do you like best about Basecamp?

Very comprehensive, I have been able to straighten out any clutter associated with my work. We have extensive experience with its functions and implement them regularly to structure any format that brings together the company's activities and projects. Teaching or assigning tasks to the group is essential. The software has a well-designed user interface; it is fast, simple and straightforward. Basecamp facilitates a more advanced visualization of projects.

What do you dislike about Basecamp?

Since my company's budget changes monthly based on how we allocate our resources, I wish the software was more reasonably priced.

What problems is Basecamp solving and how is that benefiting you?

We do a lot of preparation so that all team members can connect and do their part in the project based on their position and how it is supposed to work. The most significant improvement for the organization as a whole has been the efficiency of the workflow. In summary, I think it's great to have access to a program that prioritizes project management, as it is necessary for any company with a wide variety of tasks that must be coordinated to function effectively.

Small Business (50 or fewer emp.)
Nov 29, 2022
 Source
Overall Rating:
5.0
RP
Roshen P.
Seo Consultant
Share
"The Best Project Management Software We Have Used"
What do you like best about Basecamp?

The commnication between our own team and the client's staff has become so much easier. We can share reports and discuss with our team before sharing it with the clients.

What do you dislike about Basecamp?

The mobile application can be improved. I tried using BaseCamp 2 app on an iPhone device but it's not the same as the web application. They could improve UX/UI.

What problems is Basecamp solving and how is that benefiting you?

BaseCamp makes it so much easier for our clients to upload files related to the project in a few clicks. The simple user interface allows us to organize everything and make notes to our own team and send updates to the client.

Small Business (50 or fewer emp.)
Nov 27, 2022
 Source
Overall Rating:
5.0
YS
Yana S.
Physician. Business Owner
Share
"Very satisfied with BaseCamp for 2 separate organizations: 1) My business. 2) Non profit society"
What do you like best about Basecamp?

Excellent communication tool. 1) Essential for onboarding of new members to my organization 2) One place for recording of all important meetings and plans. 3) Opportunity for folks to ponder proposals and plans prior to meetings allowing for better decisions 4) helps me organize projects with the ability to review previous similar projects 5) great layout 6) works great on all my devices 7) social as well but it's not FaceBook

What do you dislike about Basecamp?

Honestly....I still struggle with why some people do not find the layout intuitive? Certain people still post in the wrong teams or just don't know how to use messages. Not sure if there is fix for this!

What problems is Basecamp solving and how is that benefiting you?

We have used Basecamp for so long that it is hard to remember what it was like before. In summary though, Basecamp solves communication problems...everyone is aware that the important notices, messages, plans, decisions etc are on Basecamp.

Mid Market (51-1000 emp.)
Nov 26, 2022
 Source
Overall Rating:
5.0
SA
Sakthi A.
System Administrator
Share
"Good Project Management software"
What do you like best about Basecamp?

Basecamp is very useful for communicating with our team and client team for project management.

What do you dislike about Basecamp?

There is nothing to say about dislike based on our usage, but need to improve the Graphical user Interface for users.

What problems is Basecamp solving and how is that benefiting you?

Basecamp provides the best communication channel for our team and clients.