Aurea CRM Reviews & Product Details

Aurea es sencillo y facil de utilizar en la empresa. Lo podemos usar para los proyectos y resulta intuitivo. Lo utilizamos desde hace varios años y seguiremos con Aurea muchos mas.

Se puede observar en alguna ocasión algo de lentitud en el programa pero salvo esto funciona de maravilla.

Fácil contacto con el cliente es un sistema genial de CRM. Nos permite tener una sola aplicación sin necesidad de usar varias para tener todas las funcionalidades de Aurea.

Es facil de utilizar y entender Aurea. Resulta fantastica para el uso empresarial. Podemos crear areas para problemas comerciales de forma individual y lo podemos usar en todas las areas de la empresa. Usamos todas las versiones que tienen como Android, Iphone..

Al principio puede resultar complicada y mas para las nuevas incorporaciones y hay que dar tiempo para acostumbrarse a ella.

Podemos usar distintas plantillas para cada una de las areas de la empresa por lo que nos ayuda tener Aurea para el uso de todos los empleados y nos hace todo mas sencillo.

- great iPad/ iOS App(lication) -> The sales people love it - best CRM System for Object/ Project Management - very userfriendly with a big user experience - great Team with especially perfect Help Desk Support - very flexible customizing features

there is nothing to dislike at the moment.

a very good CRM System with a good user acceptance.

update.CRM hats al lot of customizing possibilities.

There´s nothing to dislike for me at the moment.

financial workarounds

update.CRM is the latest development of a series of excellent products for professional CRM supporting the cultural approach of Customer Relationship Management. I´m using these products since 20 years in different company groups with migrations from version to version.

There is no starter kit for smaller companies. The smallest version has a server with 5 users.

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We decided to give it a try by allowing you to use your system where we could find each specification of the tool and showing itself the detailed operation of how to make sales, for us it was immediately the best possible solution I love how we can use this system and directly coupled to our Company because it allows me to bring traffic, we can use it in any marketing system to broaden the search and attract new customers, we have not had any kind of problem with the operation and users offer us positive comments for the good work in sales .

Definitely a tool that worked correctly, the options it offers us to achieve specific sales are very effective, so we have not had an inconvenient point regarding its operation, for that reason I do not have any negative opinion regarding each tool that is offered, it seems to me it can improve, adding more features some type of text design or improvement in future advertising.

The search for a CRM system is necessary for any company because it allows the increase and above all the sales, the Aurea CRM system has worked perfectly, managing to connect directly to the company and in turn to the marketing tools allowing a wide potential been able to grow little by little thanks to the system, managing to attract traffic to the web and in turn expand sales, I love the system because it provides a solution.

- Individual and flexible possibilities to extend your solution (create individual infoareas to solve your business problems) - Usable in every department of the company (hotline, marketing, sales...) - Good usability (intuitive and simple for the user) - Possibility to extend your solution with extensions (Exchange connector for Outlook, CTI telephone module...) - Mobile versions available (IPad, Iphone, Android...)

- A lot of different administration modules and sometimes confusing (Designer) - Not multi browser able (only IE supported up to and including version 7)

- Overview of all customers and prospects - One solution for the departments instead of isolated applications

great predefined but flexible adjustable processes easy do-it-yourself reports in 5min several updates each year (SAAS)

interfaces to other systems work by flat-file transfer - it is simple but ok.

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Clearly structured summary of the most important customer information and activities . I really appreciate the work done on this application and i really used it .It is really helpfull in sales management. Aurea is helpful in management of customers information . And In past years it really improved working .

I would say it lacks in some steps so It should be seen to overcome , data loading. It is somewhere difficult to handle. It lacks in when we have to communicate or task management which is very basic need in any software to handle So this should be improved .

It is very usefull for customer interaction Management of customers is made easy with its help

Customers information is easily managed. Members can easily log in using their mobile devices to access important information in real time. Workflow is streamlined with limited time wastage. The tool is user friendly and can be easily integrated with other system such as outlook and others. History of Customers is securely managed .

Sometimes it it is time consuming since it takes lot of time to load.

We use it in tracking sales and managing customers information. It helps in decision making since we can track sales and KPIs of different members.It has streamlined our sales operations..

Work history - It is extremely useful, with it we can access the work history of our consultants and have access to various types of information such as the time the employee was involved in negotiating with the client, what was the sales policy, promotion offered and many other information that help us in future projects and decision making.

One of the problems with Aurea CRM is its data loading tools, it definitely needs improvement, it is currently a bit limited and difficult to handle and you might have a problem when trying to do some data migration.

Aurea CRM has been implemented in our company to be used in our sales department, it allows us to keep track of the appointments to which our sales consultants are assigned. It also provides complete history with information that can be used for future decision making. It allowed us to store all the necessary information from our clients such as who was the sales consultant who attended, what is the internal contact of the customer and etc. It also allows us to keep the maximum information in one system, fully accessible to employees in a way. easy and fast whenever you need them.

After the takeover of an update by Aurea, any development of the computer code was ab initio open, with some poor support. However, this has improved considerably once more in recent years.

One notices the software's a few years of expertise with several CRM comes. The useful scope and also the support of CRM processes ar nice, the campaign management is trying to find its same, utterly different trade templates facilitate the difference to individual business models. The roles and rights module permits even the foremost complicated structures to be mapped.

Aurea's CRM code is that the successor to update's CRM. in person I even have notable and used the code since 1998, initial as a user in numerous corporations, these days as an advisor for corporations from numerous industries.

The fact that this CRM has a lot of customizing possibilities

I have no complaints so far about this CRM

financial workarounds and easy to use

The platform that Aurea makes it easy to understand

The inability to communicate with the main system.platform

Customer interaction and finding easy to locate their accounts

Perfect integral solution for customer management, I like all the options and tools it offers, the ease of use is good.

I would improve the speed and optimize it

Having everything in one place saves a lot of time and disgust.

If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer.

Not super common out there tool so requires getting used to.

Standard CRM platform functionality like prospect management, documentation, customer engagement etc.

I like the fact that the company used Amazon web services behind the scenes. This really gives it a fighting chance in the broad CRM market out there.

I wish they had more variety of mobile apps offered. Sales force really knocks it out of the park on this note.

We use it to quickly access customers information and route calls efficiently. It can sort calls as they come in to the correct dept which is invaluable in keeping call times down and service levels up!

Easy to handle for me but my team faces issues. Customer Relations has become much easier due to this application

User friendliness needs to be given priority. Everybody is not technically expert. Subordinates of 50+ age groups faced issues while operating

Easy interaction with customers. Holistic app with cloud support & available on mobile which makes things accessible from anywhere

Tried the Cloud-based CRM solution in areas, supporting energy, retail and the insurance industries. It was used to manage sales, marketing, team activities, sales pipeline, KPIs and more. It ease of use was faily good as well as its featurea and functuinality. NIce mobile access option

Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has improved.

Tracking of interraction and its life process. Process improvement and a better tool for support

veramente un super applicativo CRM per l'azienda strutturata

Il costo potrebbe essere un fattore negativo anche se ne vale la pena

nessun problema infatti ha gestito tutto benissimo