Salesforce Sales Cloud vs Pipedrive
Take a look at how Salesforce Sales Cloud and Pipedrive stack up against each other across pricing, features, and support using feedback from real users like yourself. Salesforce Sales Cloud scores 4.3 out of 5 from 18560 reviews, while Pipedrive has been rated 4.2 out of 5 from 1732 reviews.
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
- Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Limited functionality for bigger businesses
- Problems with list separation
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
36
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- AppSumo
- Asana
- Automate.io
- Benchmark Email
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Brevo Marketing Platform
- BrightTALK
- BuiltWith
- Calendly
- Caspio
- ChatBeacon
- Chatter
- ClickDesk
- CloudTalk
- Cloudzy
- Cognism
- Constant Contact
- Creatio
- Demio
- Dialpad Talk
- DocuSign
- Emma
- Enonic
- Gmail
- GoToWebinar
- Google Drive
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- HubSpot Email Hosting
- Hunter
- JivoChat
- Landbot
- Landingi
- Leadpages
- LivePerson
- Livestorm
- Lyne.ai
- Mailercloud
- Make
- ManyChat
- Microsoft Teams
- ON24
- Overloop
- PandaDoc
- PartnerStack
- Personio
- Pinecone
- Postmark
- Provide Support Live Chat
- Respond.io
- Rocketlane
- Shift4Shop
- Shopify
- Slack
- SnapEngage
- SpatialChat
- SupportBee
- Supportbench
- Surfe
- Systeme
- Wappalyzer
- WhatsApp Business
- WorkCast Present+
- XeroHosts
- Zapier
- Zendesk Chat
- Zoom Events and Webinars
- ZoomInfo
- eWebinar
- folk
- iContact
- monday CRM
- tawk.to
Total integrations:
53
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- AppSumo
- Asana
- Automate.io
- Benchmark Email
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Brevo Marketing Platform
- BrightTALK
- BuiltWith
- Calendly
- Caspio
- ChatBeacon
- Chatter
- ClickDesk
- CloudTalk
- Cloudzy
- Cognism
- Constant Contact
- Creatio
- Demio
- Dialpad Talk
- DocuSign
- Emma
- Enonic
- Gmail
- GoToWebinar
- Google Drive
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- HubSpot Email Hosting
- Hunter
- JivoChat
- Landbot
- Landingi
- Leadpages
- LivePerson
- Livestorm
- Lyne.ai
- Mailercloud
- Make
- ManyChat
- Microsoft Teams
- ON24
- Overloop
- PandaDoc
- PartnerStack
- Personio
- Pinecone
- Postmark
- Provide Support Live Chat
- Respond.io
- Rocketlane
- Shift4Shop
- Shopify
- Slack
- SnapEngage
- SpatialChat
- SupportBee
- Supportbench
- Surfe
- Systeme
- Wappalyzer
- WhatsApp Business
- WorkCast Present+
- XeroHosts
- Zapier
- Zendesk Chat
- Zoom Events and Webinars
- ZoomInfo
- eWebinar
- folk
- iContact
- monday CRM
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Pipedrive
- Located in New York, New York
- Founded in 2010
