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ZoomInfo
4.4
(7,837)
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ZoomInfo Reviews & Product Details

ZoomInfo Overview
What is ZoomInfo?

ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com

Company ZoomInfo Technologies Inc.
Year founded 2000
Company size 1001-5000 employees
Headquarters Vancouver, Washington, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
ZoomInfo Categories on Findstack
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ZoomInfo Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
ZoomInfo Awards
Findstack 2024 General Badge
ZoomInfo Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
ZoomInfo Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2024
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7,837 ZoomInfo Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
SK
Shaun K.
Inside Sales
Share
"Very accurate contact information"
What do you like best about ZoomInfo?

With ZoomInfo you'll find the correct contacts you're looking for with their correct cell numbers and emails. A beneficial tool to use.

What do you dislike about ZoomInfo?

There is a 1-2% chance the contacts found in ZoomInfo are incorrect.

What problems is ZoomInfo solving and how is that benefiting you?

It's beneficial to find the correct cell numbers and emails for each of the contacts I'm adding to our database.

Enterprise (> 1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
SK
Sairam K.
Founder
Share
"Best tool for prospecting!"
What do you like best about ZoomInfo?

- It is the best tool in the market for prospecting. - The UI is very intuitive, and you can get used to it easily. - You get the email and phone numbers of the people you want to prospect, along with which is the best method to reach out to them. - It integrates perfectly with Outreach, so I can add contacts with ease. - I use it on a daily basis and is the most versatile tool in my arsenal. - The implementation of the tool is also very easy. I signed up for it, and added the extension for fastest way to use the tool.

What do you dislike about ZoomInfo?

- There can be some difficulty in signing in sometimes. - I felt that the likely to engage markers on the numbers and emails weren't very accurate.

What problems is ZoomInfo solving and how is that benefiting you?

As a business development executive, prospecting leads and getting their information is very hard. Zoominfo ticks all the boxes when it comes to outbound sales. I get the lead information, including their phone numbers. I can see what tools they are using in the company, to understand their current system before even engaging with the leads.

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
GJ
Garvey J.
Founder
Share
"Zoom Info has been a great tool in researching companies for prospecting new business"
What do you like best about ZoomInfo?

The fact that I can import contacts/prospects directly into my companies CRM is a game changer

What do you dislike about ZoomInfo?

The main search bar can be a bit touchy. For instance, a small typo will completely throw off what I am searching for. I also wish my searches would save in the search bar

What problems is ZoomInfo solving and how is that benefiting you?

Proper lead information

Enterprise (> 1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
BB
Brian B.
Founder
Share
"Zoominfo review from AC - BB 2023"
What do you like best about ZoomInfo?

There are quite a few things I love about ZoomInfo. First being the simplicity of usage on the site. It's incredibly easy to implement & integrate into our daily practice, and open new windows and browse a variety of account intel at any time. I've been able to access thousands of people's contact info in order to reach them efficiently. Additionally, I love the mobile app. It is user friendly and so helpful when I'm away from my desk. I've benefited greatly from the information made available on ZoomInfo. I use ZoomInfo every day for work and frequently access new info.

What do you dislike about ZoomInfo?

The only thing I have an issue with regarding ZoomInfo is that some of the contacts who are out of date/not correctly updated have been challenging to identify prior to contacting them. Especially if they're not utilizing LinkedIn properly or are very closed off on LinkedIn.

What problems is ZoomInfo solving and how is that benefiting you?

The issues ZoomInfo solves for me are updating outdated CRM data on my end, and helping identify new targets in the marketplace with insights. I have gained 5,000+ new contacts within about 100 accounts since getting ZoomInfo.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
Liza F. avatar
Liza F.
President
Share
"Excellent!"
What do you like best about ZoomInfo?

the information is up to date and accurate. ease of use. customer support

What do you dislike about ZoomInfo?

Only some of the information may be dated. Not easy to use effectively

What problems is ZoomInfo solving and how is that benefiting you?

we benefit from getting prospect information that has been vetted and verified.

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
SS
Shariq S.
Founder
Share
"Helps me boost my sales and very easy to target the right audience"
What do you like best about ZoomInfo?

Buying comittee helps to target the right audience. Accuracy rate is 99% which helps me in achieving my sales quota. ZoomInfo's integrations with salesloft and salesforce are seemless and work very efficiently. I use ZoomInfo daily for LinkedIn research. This tools is very easy to use.

What do you dislike about ZoomInfo?

There is nothing which I dislike about ZoomInfo.

What problems is ZoomInfo solving and how is that benefiting you?

It helps me find the right audience and their contact info.

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
JV
John V.
Business Development
Share
"Zoominfo provides excellent data and makes it easy to operationalize with Engage"
What do you like best about ZoomInfo?

Quick easy access to target contacts email and phone numbers. Also - Engage makes it easy to operationalize the data

What do you dislike about ZoomInfo?

Partially joking I say "there are too many buttons to press". it is somewhat overwrought and sometimes too complex to use easily.

What problems is ZoomInfo solving and how is that benefiting you?

Finding target prospects; it is very effective for this purpose

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
SA
Shahwaiz A.
Founder
Share
"It helps me in getting the accurate information for my buying committee. Seamless integration."
What do you like best about ZoomInfo?

It provides me with the Direct numbers needed to reachout to my prospect.

What do you dislike about ZoomInfo?

There is nothing which I can say I do not like about Zoominfo because it is accurate.

What problems is ZoomInfo solving and how is that benefiting you?

It provides me with accurate direct number and business emails as well as spot on linkdin research. It really helps me in achieving my sales qouta with the help of buying committee. It is very seamless to target the right audience.

Enterprise (> 1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
DT
David T.
Founder
Share
"Zoominfo - The best sales arrow in my quiver"
What do you like best about ZoomInfo?

Zoominfo makes it easy to find target prospect accounts and key decision-makers within them. The contact info is accurate 99% of the time, making it simple to reach the right people with the right message at the right time. The integrations with Salesforce, LinkedIn Sales Navigator, and other tools mean that data stays clean, consistent - and most importantly - saves me time, which I can use to focus on selling. 10/10

What do you dislike about ZoomInfo?

Zoominfo's UI could be better (ability to change and move columns, export to excel) and there are some updates that can only be made by my organization's Salesforce, IT, or Zoominfo Admin. I understand Role-Based Permissions are important would be great if (at least) Sales Reps had a way to "suggest changes" for their Admin. Small "complaints" but would have a big impact.

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo makes it easy to find target prospect accounts and key decision-makers within them. The contact info is accurate 99% of the time, making it simple to reach the right people with the right message at the right time. The integrations with Salesforce, LinkedIn Sales Navigator, and other tools mean that data stays clean, consistent - and most importantly - saves me time, which I can use to focus on selling. 10/10

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
MH
Matt H.
Founder
Share
"ZoomInfo is a must for any sales rep"
What do you like best about ZoomInfo?

I love the ability to find the right contact with the right contact information. It's a huge time saver and takes what would be a COLD call, and makes it a little warmer

What do you dislike about ZoomInfo?

Sometimes there is a little 'data' confusion with companies or contacts with the same name(s). I usually send the corrections to them easily enough

What problems is ZoomInfo solving and how is that benefiting you?

It's a game-changer for finding contacts efficiently. Huge time-saver, consistently gets me to the right people. Invaluable for sales.

Enterprise (> 1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
TE
Tara E.
Vice President Of Digital Solutions
Share
"Why you should use ZoomInfo SalesOS"
What do you like best about ZoomInfo?

ZoomInfo provides data on prospects and customers that you may or may not have which can help leverage sales with selling additional products. Customized lists are also super helpful! Customer support is A+!

What do you dislike about ZoomInfo?

Shared lists are lacking as well as excluding specific segments needs work.

What problems is ZoomInfo solving and how is that benefiting you?

obtaining email addresses on prospects and finding similar companies to existing customers

Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
Amy G. avatar
Amy G.
Outbound Demand Specialist
Share
"Easy and extremely helpful"
What do you like best about ZoomInfo?

I like that I am able to find information very quickly and in an easy way to qualify companies. It integrates very well with the tools my organization utilizes. I use it on a daily basis.

What do you dislike about ZoomInfo?

There has not been anything that I have not found easy and consistent within zoominfo salesOS

What problems is ZoomInfo solving and how is that benefiting you?

Prospecting and discovering new organizations that fit into our target client profile

Mid Market (51-1000 emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
GM
Ganesh M.
Founder
Share
"Super product for Lead prospecting"
What do you like best about ZoomInfo?

The ease of use single sign-on we get valid info about the leads that we are looking for example like contact info phone number email address etc. it can be intgerated to outlook also which us to implement the features of the tool . the out look integration helps us to track the emails sent and we can directly login in single click. there customer support is awesome we use it in daily the ease of implementation is great!!

What do you dislike about ZoomInfo?

nothing as its agreat product.Zoominfo is fantastic tool .

What problems is ZoomInfo solving and how is that benefiting you?

The intent Data is cool feature. the email verification

Mid Market (51-1000 emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
LM
Laurie M.
Sales Development Rep
Share
"Great for contact information and intent data"
What do you like best about ZoomInfo?

There is a lot of contact data and intent data

What do you dislike about ZoomInfo?

Sometimes the cotact data is inaccurate.

What problems is ZoomInfo solving and how is that benefiting you?

Contact data management, website visitors, intent data.

Mid Market (51-1000 emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
Otto L. avatar
Otto L.
Vp Of Sales & Marketing At Mackenzie Exhibit
Share
"A Powerful Tool Packed With Features"
What do you like best about ZoomInfo?

ZoomInfo's Engage tool is a little bit of a crystal ball that can help you contact leads in a very targeted way. All the other festures are great and a must for my every day tasks but I am finding Engage is definitely a must for my day to day email interactions.

What do you dislike about ZoomInfo?

I dislike the fact that my company took so long to start using ZoomInfo! The product itself is excellent, and I really can't find any features or issues that I dislike. I guess I could say the price was a little bit of a hurdle at the beggining but the ZoomInfo team was able to work out a deal that was benefitial for all.

What problems is ZoomInfo solving and how is that benefiting you?

I have been able to confirm and update so many contact's information. Since the pandemic hit and so many people aren't any more at their previous positions, ZoomInfo has given me the tools to correct that information in our database. The information provided is extremely accurate. I was only able to find one email that was completely wrong after I had already approached 500 views and exports. I also really like how ZoomInfo integrates wirth LinkedIn and I don't have to leave that platform to use it.

Mid Market (51-1000 emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
Anmol Deep S. avatar
Anmol Deep S.
Sse Android
Share
"Best for Networking Opportunities for IT professional"
What do you like best about ZoomInfo?

IT professionals identify networking opportunities by providing information about industry events, conferences, and key players. This facilitates building relationships and staying connected with the IT community hence it is used very frequently. easy to use, implement and integrate with linkedin for networking. customer support is quite proactive.

What do you dislike about ZoomInfo?

Depending on the specific needs of an IT persona, they might find that certain features or aspects of ZoomInfo are less customizable than desired. This limitation could affect the tool's fit within their unique workflows.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo can provide valuable data, its usage must comply with privacy and data protection regulations. Additionally, the effectiveness of ZoomInfo, like any tool, depends on how well it is integrated into the overall sales and marketing strategy of the IT team.

Enterprise (> 1000 emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
MA
Manish A.
Founder
Share
"Best tool for building Sales Pipeline."
What do you like best about ZoomInfo?

Being into sales almost 10 yrs now, have been using Zoominfo 5 year now. Tool has helped alot throughout my sales journey. I have generated more than 7 Million USD in last 3 years. This tool has some exceptional features, it can tell you which industry to reach what time of the year also it can tell what may be the they are into market for. Talking about lead generation it never let you down, when it comes to data accuracy it is best in the Market.

What do you dislike about ZoomInfo?

Since I know end to end about Zoominfo. Yes there are couple of suggestions I can give. 1) Now a days companies started using AI dialer and Zoominfo is not compatible with those dialers. 2) There are many features and filter that are of no use at all. If you remove those interface can be more interactive and intuitive. 3) Cost is the major factor for Zoominfo, only companies can afford those have good budget, so price can be major factor.

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo has helped in many ways in my sales career. Starting from pick up account as per the insights given. Generating lead and gathering data across industries and geography. Buliding sales pipeline. Mange accounts.

Mid Market (51-1000 emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
HM
Harsh M.
Founder
Share
"My day to day experince with zoominfo"
What do you like best about ZoomInfo?

I use zoominfo everyday, the moment i login. It has to be the first tool that i go for, why? simply for its robust implimentaion with my CRM tool. From starting of my sale activity till the end i depent on Zoominfos help because every practice is thought of and they is a feature for it. One best thing would be its filter method, its powerful and the rusults are just amazing!

What do you dislike about ZoomInfo?

Nothing so far, its been over a year, it just makes my life easier.

What problems is ZoomInfo solving and how is that benefiting you?

I'm someone who is on the customer-facing side, 1. I need the right people, 2. I need it quick because the journey of a lead is way too long and hitting targets is based on your time management. Zoominfo is absolving crushing it since I started using it for lead mining, account updates, intent signals, contactablity and special projects as well.

Enterprise (> 1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
KC
Kunal C.
Founder
Share
"Gaining Sales and Saving Time!"
What do you like best about ZoomInfo?

Zoom Sales Os is Fascinating because it helps to find out the most important prospects, there are filter views by which we can filter out less important prospects so in brief, it saves time and effort in the prospecting process also:Zoom SalesOS offers several sales enablement solutions to assist firms in closing more deals. Access to sales plabooks, battle cards, and product material is included.

What do you dislike about ZoomInfo?

I hav experienced some issues with the buyer's intent function. When I included buyer intent as a field, my contacts search list is reduced to zero, which is undesirable. As an SMB player, I struggle to locate specific information for enterprises ranging in size from 1 to 10, and occasinally 11 to 50. I have just discovered inconsistencies in contact information, such as listed inviduals who no longer work for the firm. I phoned four prospects from th list, only discover that all four had departed their firm, leaving me with no prospects that fir my Ideal customer profile.

What problems is ZoomInfo solving and how is that benefiting you?

The scoops tool find potential leads who are interested in specific products or services, helping users to concentrate their efforts more effectively. Improves email deliverability, reduces bounce rates, and ensures that your communications reach their intended recipients. The platform gives informations about a company's operational locations and services, allowing for better outreach and sales and marketing performance. Simplifies the processs of collecting mobile contact information, expanding your outreach options, and increasing your ability to communicate with prospects. ZoomInfo SalesOS gives technical insights into businesses with prospects. ZoomInfo SalesOs gives technical insights into businesses, informing users about the technologies they employ

Enterprise (> 1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
DS
Dhananjay S.
Founder
Share
"Exceptional Experience with ZoomInfo SalesOS"
What do you like best about ZoomInfo?

My recent experience with ZoomInfo Sales has been exceptional, especially with the recnt enhancements made to its search parameters. The improvement has significantly reduced the time you spend finding suitable contacts, making my sales process much more efficient

What do you dislike about ZoomInfo?

One significant issue I have with ZoomInfo is the inability to have multiple tabs open while working from a compiled list.Additionally, there a re certain search parametrs that I believ should be included in the options. I have contacted customer support with these suggestions and recieved a prompt response.

What problems is ZoomInfo solving and how is that benefiting you?

With ZoomInfo SalesOS, I can identify companies within my sales verticals and pinpoint the right decisions makers, uncovering thousands of previously unknown companies and further more it can assists me in evaluating leads that originate from our websites.

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