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Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5
(286)
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Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Bigin by Zoho CRM Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jan 17, 2018
 Source
Overall Rating:
4.0
PA
Pierpaolo A.
Founder
Share
"well exectuing"
What do you like best about Bigin by Zoho CRM?

The possibility to integrate ZOHO with Mailchimp

What do you dislike about Bigin by Zoho CRM?

at the moment of my review was not possible to have automatical update of mailchimp subscribers

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

mailchimp subscribers

Small Business (50 or fewer emp.)
Dec 23, 2017
 Source
Overall Rating:
4.0
DS
Dilip S.
Director
Share
"nice contact manager application"
What do you like best about Bigin by Zoho CRM?

i am using for test to sync all my contacts

What do you dislike about Bigin by Zoho CRM?

not yet able to sync all gmail contacts. i will try and update you all

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

it's nice cloud working with 100% uptime

Small Business (50 or fewer emp.)
Dec 19, 2017
 Source
Overall Rating:
4.0
Olivia G. avatar
Olivia G.
Ceo/Design Consultant
Share
" Great Fit"
What do you like best about Bigin by Zoho CRM?

I like the simplicity of the system. The best thing about it is when you use the mobile app your experience is the same as it is on the browser a lot of companies miss that key piece.

What do you dislike about Bigin by Zoho CRM?

I can't find anything so far that i dislike.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Ive realized that email systems along aren't enough and I also realized that you don't need anything that will keep you from doing what you love. If you spend more time filling in your CRM than running your business something is wrong. I found the perfect combination in this CRM. It gives me exactly what i need with options to expand.

Small Business (50 or fewer emp.)
Jan 11, 2017
 Source
Overall Rating:
4.0
EL
Eric L.
Business Development And Client Relationship Manager
Share
"Zoho Contact Manager Offers Some Nice Features"
What do you like best about Bigin by Zoho CRM?

I really like the general framework of Zoho Contact manager. It is nice and streamline and go to use overall. It really helps enhance your ability to follow up with, and track future interactions with potential businesses. I think across users it really helps what you are looking to achieve.

What do you dislike about Bigin by Zoho CRM?

I think that some of the things could be improved upon. I think that it should have the ability for managers to track and generate reporting based on the success that users have with reaching out to specific contacts.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It really makes sure that contacts are not being left behind. I think that we are realizing that there are a couple of lost opportunities out there, and that this is really help

Small Business (50 or fewer emp.)
Apr 05, 2016
 Source
Overall Rating:
4.0
NV
Nishanth V.
Executive Administrative Assistant
Share
"Information Repository"
What do you like best about Bigin by Zoho CRM?

Centralized repository of informations like contacts,revenues

What do you dislike about Bigin by Zoho CRM?

Tipsto use ZOHO contact manager are not provided in the begining.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Transactions to corresponding customers

Small Business (50 or fewer emp.)
Sep 30, 2023
 Source
Overall Rating:
3.5
KM
Kannon M.
Founder
Share
"Pretty good CRM"
What do you like best about Bigin by Zoho CRM?

Price. Pipelines. Google workspace integration.

What do you dislike about Bigin by Zoho CRM?

I would like the ability to segement the contacts. Haven't been able to do this yet.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Centralized emails for clients. Visualization/tracking sales pipeline, client intake, and client lifecycle.

Small Business (50 or fewer emp.)
Sep 19, 2023
 Source
Overall Rating:
3.5
AM
Ankit M.
Founder
Share
"Good Product"
What do you like best about Bigin by Zoho CRM?

In built template optiona are good available

What do you dislike about Bigin by Zoho CRM?

Nothing yet it has all avilable feature for startup

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Small Program

Small Business (50 or fewer emp.)
Jun 02, 2023
 Source
Overall Rating:
3.5
Vinayak H. avatar
Vinayak H.
Product Marketing Associate
Share
"Good fit for organizations who don't want to spend fortune on a CRM"
What do you like best about Bigin by Zoho CRM?

The pricing! It undercuts most of the CRMs out there. I was browsing for a good CRM for less cost and couldn't find a better fit that Bigin, it offers most of the basic features of a good CRM for the fraction of cost.

What do you dislike about Bigin by Zoho CRM?

There aren't too many integrations with other apps as of now. Also can't send mail merges for leads. But given the pricing, I can live without these. But the moment I break the budget barrier and want to scale up, that will be the last day of me in Bigin.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

For anyone who wants a good CRM without costing a fortune, Bigin is the one.

Small Business (50 or fewer emp.)
Feb 27, 2023
 Source
Overall Rating:
3.5
MA
Martin A.
Founder
Share
"Great"
What do you like best about Bigin by Zoho CRM?

Really helpful product. It was a really well thought-out and easy UX CRM

What do you dislike about Bigin by Zoho CRM?

Lack of customablity in setting times for the tasks.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Reminder and creating sales pipelines

Small Business (50 or fewer emp.)
Dec 31, 2022
 Source
Overall Rating:
3.5
KK
Keith K.
Owner
Share
"Best simple CRM for the money."
What do you like best about Bigin by Zoho CRM?

Easy to use and includes all the features you need but doesn't include a million bells and whistles that you don't need.

What do you dislike about Bigin by Zoho CRM?

I can't log in seperately from other Zoho accounts.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Introducing CRM to small businesses and solo entrepreneurs by removing the price and complexity barriers common with other CRMs.

Small Business (50 or fewer emp.)
Mar 07, 2022
 Source
Overall Rating:
3.5
Chloë P. avatar
Chloë P.
Chief Executive Officer
Share
"Recommended to use this by a colleague. Is intuitive, just getting started."
What do you like best about Bigin by Zoho CRM?

ease of use, and ability to easily analyse information

What do you dislike about Bigin by Zoho CRM?

having to post a review of the product I haven't used extensively to get a free trial

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Ease of tracking potential clients and reminders - getting out of excel

Small Business (50 or fewer emp.)
Nov 08, 2021
 Source
Overall Rating:
3.5
MF
Mario F.
Employee
Share
"Bigin review"
What do you like best about Bigin by Zoho CRM?

The interface of Bigin crm is really simple

What do you dislike about Bigin by Zoho CRM?

It is hard to dislike Bigin, maybe some more function for the free plan would be good

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Trying to get an efficient crm for my company

Small Business (50 or fewer emp.)
Sep 19, 2021
 Source
Overall Rating:
3.5
Kailash K. avatar
Kailash K.
Founder & Ceo
Share
"Bigin a new Bigining..."
What do you like best about Bigin by Zoho CRM?

Its UI & fantastic sales were tracking features.

What do you dislike about Bigin by Zoho CRM?

The long name of the software confuses the users sometimes.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

sales pipeline tracking & lead monitoring became very much easier with it & I like it the most.

Small Business (50 or fewer emp.)
Jul 12, 2021
 Source
Overall Rating:
3.5
Mohit G. avatar
Mohit G.
Strategic Alliances Specialist
Share
"A simple CRM for small businesses"
What do you like best about Bigin by Zoho CRM?

Not provided

What do you dislike about Bigin by Zoho CRM?

Not provided

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Feb 04, 2021
 Source
Overall Rating:
3.5
Alexander S. avatar
Alexander S.
The Americas (Us, Canada & Latin America)
Share
"Fast and easy CRM for beginners, but with no customer support."
What do you like best about Bigin by Zoho CRM?

Ease of use, simple, well integrated, fast to setup, all tools you need for a small operation and quick deployment. Email integration. Advanced dashboard.

What do you dislike about Bigin by Zoho CRM?

Customer support non-existent. Build in Help system totally useless. Very small community yet, zero help.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

My sales cycle. Best benefit is a quick overview on how everything is going and how everything stands

Small Business (50 or fewer emp.)
Apr 09, 2016
 Source
Overall Rating:
3.5
KS
Keith R. S.
New Business Account Executive
Share
"Great system I have come across. "
What do you like best about Bigin by Zoho CRM?

I like the whole system in a whole that just pointing out "the" best, I would have to say, the statistics option, just one click and there you have all you need. However I love the system as a whole as I still continue to master all of options this product offers. Keith R. Steine

What do you dislike about Bigin by Zoho CRM?

The email system, I take it only the email in which you purchased a domain from can be a primary, however no big deal.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Traffic is very important to my business, and with the change in how we market to the new generation I can see how this product can effectively help us reach our golds.

Small Business (50 or fewer emp.)
Apr 06, 2016
 Source
Overall Rating:
3.5
EM
Ely M.
Managing Director
Share
"Zoho ContactManager"
What do you like best about Bigin by Zoho CRM?

Closest thing to a CRM, without all the features of a full blown product.

What do you dislike about Bigin by Zoho CRM?

Missing integration features with multiple applications, that normally you would expect to find

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Trying to resolve an issue of archiving a massive amount of contacts gathered over 20 years which we no longer want to store in our exchange contact folders.

Mid Market (51-1000 emp.)
Apr 20, 2023
 Source
Overall Rating:
3.0
UP
Utkarsh P.
Customer Success Specialist
Share
"Used as a Customer Success Manager for CRM purpose"
What do you like best about Bigin by Zoho CRM?

Frankly I am not huge fan of Bigin I liked zoho full-fledged CRM but , Bigin has a simple interface that make it easy for small business owners to manage their customer relationships without needing any technical skills or training.

What do you dislike about Bigin by Zoho CRM?

Integration is bad part here, face challanges streamlining my workflows especially lifecycle-based workflows

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

We Switched to Hubspot after evaluation due to limited capabilities

Small Business (50 or fewer emp.)
Sep 01, 2021
 Source
Overall Rating:
3.0
An H. avatar
An H.
Business Development Specialist
Share
"Simple, Easy to Organize and Use"
What do you like best about Bigin by Zoho CRM?

Excel in advanced with multiple pipelines and 20 custom fields, average report that could help you organize your sales in a box, predict easily and focus to sales

What do you dislike about Bigin by Zoho CRM?

Only custom fields not offer too much if you want to collect and store information. Edit Page layout is not offer

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Multiple pipelines help work in a box and easily organise. Drag and Drog then sales move forward without hesitation. Forecast as basic let user predict next month, quarter and plan for future.

Mid Market (51-1000 emp.)
Aug 12, 2023
 Source
Overall Rating:
2.5
MS
Manish S.
Founder
Share
"Just started the trial"
What do you like best about Bigin by Zoho CRM?

Easy to understand and easy to work with

What do you dislike about Bigin by Zoho CRM?

There is no option of quote customization in Begin

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is easy to understand and it keeps the record of our customers

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