Wistia Reviews & Product Details
Wistia is a specialized video hosting platform designed to cater to businesses seeking to enhance their video content strategy. With its robust suite of tools, Wistia facilitates the creation, management, and analytics of video content, enabling users to capture audience engagement and generate leads more effectively. Its user-friendly interface and advanced features, such as customizable video players and in-depth viewer analytics, make it a preferred choice for companies aiming to leverage video for marketing, sales, and customer education purposes.
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation |
| Languages | English |
Easy to use UI and Marketo integration. Easy to find analytics.
Not sure if we are seeing value beyond what we could do with YouTube.
Video hosting.
It was a great solution when I started 10 years ago but their price has exploded, for roughly the same functionality: other solutions to look into instead https://sproutvideo.com/pricing $110 a year https://www.hippovideo.io/pricing $300 a year https://adilo.com/pricing/ $300 a year https://www.vidalytics.com/pricing About $1100 a year for 181 videos https://www.sendspark.com/pricing
Besides functionality not working as it did 5 years ago...In the past 10 years of using Wistia... storage prices have gone down, as well as cost of tech in general... But forsome reason Wistia has not lowered thier price in that time (except channels? which I never use). In fact now they've decided to increase the price 16x from what I had... without improving anything. Strange move It's Roughly $4788 per year vs. the $240 a year I had... for more or less the SAME functionality Other solutions to look into: https://sproutvideo.com/pricing $110 a year https://www.hippovideo.io/pricing $300 a year https://adilo.com/pricing/ $300 a year https://www.vidalytics.com/pricing About $1100 a year for 181 videos https://www.sendspark.com/pricing
embedding videos used on our site, sharing our portfolio for video work but not anymore... not for $300 a mo so many other solutions in the marketplace
First 5 videos are free of charge and it is easy to get started
After asking for help several times we have given up trying to overcome the issues
We wanted a responsive, fast, feature rich video platform.
Decent platform for hosting videos. We were happy until.....
Sudden price increase left us scrambling. No looking at alternatives
Provided a platform to host video
I like it when it works but unfortunately, it barely works. Keeps failing on me, shutting down, recordings getting stripped, not transferring over.
1) We had an error where videos were not uploading from Soapbox to Wistia. We went back and forth with their support team and they told me they were not going to fix it. They told me they don't know how to fix it and they told me I was out of luck. 2) I'll record a soapbox video and I'll get an error message that says "Uh oh, recording files are corrupt. We were unable to load the video into our player and in turn, can't move forward with the editing process." what the heck? 3) Customer support - takes them 24-48 hours to actually respond. Not good enough.
I wanted the team to use it to send internal training videos, to send demo videos to sales prospects and to make external and internal communications better. I got a product that was a complete DUD.
Don't get me wrong, the features are ok and no less than other video hosting providers.
Pricing is significantly higher than other solutions. The standard pricing used to include a Hubspot integration, but that has now been removed which makes the cost f a problem. Now to get the integration you have to pay an additional $299 USD (used to be all in for $100. That means you're up to $399 per month for their solution with HS. Features with HS are ok but not worth paying that much for.
A video hosting solution to support our website and user help centre videos.