SmartSuite Reviews & Product Details

If you're looking for a powerful and flexible tool that also prioritizes customer service and user experience, then SmartSuite is definitely worth checking out. I've been a user for a while now and I have been consistently impressed by the level of support and responsiveness I've received from the SmartSuite team. Their user interface is also incredibly intuitive and easy to use, making it a great option for both novice and advanced users. Plus the team is always actively working on new features and improvements based on user feedback, which makes it a great choice for anyone looking for a software solution that is always evolving to meet their needs. Overall, I highly recommend giving SmartSuite a try. I have no doubt that Airtable will lose users to this new company, and I say that as an Airtable consultant.

There are a few features I'm waiting for, all of which are on the roadmap. One of them is to remove the SmartSuite record from automated emails sent from my solution so, people don't know I'm using an automation tool to send them personal emails. They already do SO much for brand partners, but I also have my fingers crossed that they will do even more, like allow power users to sell our solutions or gift them to others as lead magnets without those who've been gifted being able to copy the solutions into infinite.

SmartSuite allows me to automate repetitive task work across all areas of my business so I reclaim brain space. I love to build my own systems from scratch so that I can do 'all the things' in one powerful interface, instead of needing to hop from dozens of different interfaces to manage contacts, content, money, projects, etc.

Integrates and connects all the "Solutions" together.

Nothing at this point. The only current downside is that there are still some features not implemented but they are very responsive and adding more features, many based on user feedback.

Combining the features of other platforms into one platform. For example, using the form features in SmartSuite allows us not to use another platform, such as JotForm.

I’m hyper-organized, but I wasn’t using a comprehensive tech solution, mostly managing processes and projects through a combination of email, text, Slack, Google Drive, and OneNote. Everything was all over the place. We tried to use Asana, but it wasn’t intuitive for storing documents, didn’t feel as dynamic to customize, didn’t look or feel good, and wasn’t easy to use. It also didn’t have the spreadsheet functionality I need. It was ok for project management, but SmartSuite is a second brain, a true database. I’ve centralized all of the vital information about my clients and manage my work with more confidence and ease these past few months. I’m enjoying tracking important personal projects and goals in the platform related to my family, fitness, and home. It’s truly an extension of my brain and how I organize my life.

There is not much to dislike about Smart Suite. One point might be Smart suite is so powerful and flexible that I need to reign in how super customized I make every solution. I am focusing on good and great outcomes

How I organize everything in my entire life and increase my overall effectiveness

It's super intuitive. Whether you are an enterprise or just a one-person company, you'll have it rolling smoothly. The feature set is well thought out, organized, and structured. You have all you need to run various types of businesses and workflows. Let me stress this one more time – compared to any competitor product on the market, SmartSuite will blow your mind away with how easy and self-explanatory things are. You won't waste time on "learning the system", but instead, you can jump in and start building. Not to mention that pricing policy, which is the most attractive on the market right now. You can easily check it out by comparing offers from other vendors.

Nothing comes to mind. The product is fresh on the market, so I'm looking forward to exploring the "coming soon" features.

SmartSuite allows us to manage the entire business flow within the company. We have stopped using email, jira, google sheets. All these got replaced with a single platform.

The time tracking field simplified our invoicing dramatically and saved us thousands in custom programming.

There are still things in the pipeline. If they are of the same quality as the product thus far, i will be very happy.

We provide consulting in 3 states and bill Medicaid. Each state is unique. We can now create properly formatted invoices for each state at the click of a button.

Is a Data Base and a Project tool , is very custome oriented , the portfolio of solutions is broad and very well done , the helpdesk is incredible ; is the tool I always desire, to organize in the best way my work ;

really there is no weak point , during my experience I always find what i need for my purpose , and what i think will be neccessary , they always put on development .. right now the weak point is a connector with SAP

Mostly for ticketing , controlling , comunication , project management

Our organization looked to SmartSuite as a workflow management solution. Getting out of email and into SmartSuite has helped the team communicate more efficiently, get on the same page with priorities and better track progress. SmartSuite has also challenged us to rethink our processes. The support from the SmartSuite team has been invaluable. Their knowledge, both of the tool and how businesses need to operate, made onboarding a pleasure.

SmartSuite has many features that enable automation, linking projects and capturing data. The great news: When used well, it has the potential to yield some powerful reporting. The bad news: There will be some growing pains for organizations that come from less technically-advanced processes.

SmartSuite has addressed our organization's need for a workflow management solution. It's also helped us gain insights into our workload. We started to hit our stride with SmartSuite when we looked at what the tool could do for us, versus how to mold the tool to fit how we currently work.

Most straightforward mobile app to use and navigate. The native Signature and SmartDoc fields are a plus. Support is SO MUCH better than similar platforms.

Still has a few minor bugs that require a workaround while they get addressed, but it should only show up on more advanced builds

Bringing all processes into one platform. W only have to log in to one place to get work completed.

In the construction industry, SmartSuite's robust project management capabilities, including Gantt charts (new in 2024) and real-time collaboration, are invaluable. Its ability to handle complex workflows with ease, while offering customizable templates tailored to construction projects, enhances productivity significantly. SmartSuite streamlines complex construction project management by integrating multiple functions into one platform. This enhances team collaboration, improves resource allocation, and provides critical insights into project progress, resulting in better project efficiency and timely completion.

While there's nothing specific I dislike, there is room for enhancement in certain features. For instance, integrating more advanced functions into the Outlook calendar. For SmartDoc, akin to Notion's capability to embed multimedia content like YouTube videos, would add value.

SmartSuite adeptly addresses the complexities inherent in managing large-scale construction projects. It consolidates various project management aspects, enhancing collaboration, efficiency in task management, and offering real-time insights, which significantly contribute to the streamlined execution and success of projects.

Your flexible, all-in-one data solution. It's user-friendly interface provides a simple understanding of each desired field and application. Watch out Microsoft! Good job SmartSuite team! I'll sing your praises to anyone who'll listen.

The con for me is I had to upgrade to a bigger plan! Why? Because SmartSuite has my brain triggering on all cylinders firing off so many ideas to implement that I needed more!! 🤯 Hence the title. 😉

With SmartSuite, there are creative solutions popping up in all areas of my life! There are so many applications for being more productive, saving time, getting organized, etc. Love it!

The User Interface is really well designed. It's easy to use and visually appealing.

SmartSuite is still a newer company so all the features are not yet available.

Smart Suite helps me to organize my students, lesson plans, student assignments/submissions, grades, and student communications.

User Friendly UI/UX and ease of use. Customization of each solution makes it easy for users to build/update platforms with ease.

Still a maturing product that has additional features that needed to be implemented from Product Roadmap

Data Management

Flexible - lots of different views / grid - lots of connection between other applications

It might be intimidating at first and not that easy to configure.

Setting up the tasks. Getting recurring tasks set up.