Scoro is a well-known, end-to-end work management software that lets users manage their entire workflows from a single dashboard. It offers a robust suite of project management tools, and CRM features, as well as reporting and billing capabilities. Given all its key features, it lets users streamline different workflows with ease.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's easy to use, it is well thought out, with access to other areas of the system in any window. I love the planner with auto planning assistance, the video tutorials, and help, actually do just that 'help' unlike some other software companies. The support you get from the team is second to none. I am a visual person and like aesthetics too, plus being able to use drag functions within the Gantt chart to be able to make changes more quickly
The reoccurring tasks don't feel integrated. They are in a separate list and only pop up when they are due. You need to see them to avoid a conflict when planning. I also need to be able to unplan a series of calendar or planned events and would like to be able to edit a batch of timed entries easily. you have to go in one at a time if, say, you wanted to change the activity type. I would like to put put the work report as the filtered view to prevent having to manipulate the output file
We have many projects and need to see availability more easily for planning future events, and we use the output reports for invoicing clients, as support materials. I am about to ask for a new feature to be able to issue multiple invoices at once. I am also going to pose an issue we have and how we best use the system. In essence, we need the system to calculate past activities in number of hours and deduct the amount that had been invoiced in the 50% up front invoice from the previous month without any manual calculation
It is all in one place. There are still some quirks in how it likes things organized but when you map to that, it becomes a very useful tool.
The google calendar integration is not fully baked and cause a lot of extra work if you are switching between in house, out of house, scoro view and google view, which is basically everyone.
How to manage multiple people in multiple locations on multiple projects with multiple clients, profitably.
Ability to plan time, mark completed and unfinished work
Everything's alright, I have no complaints
It's easier to plan your work time, see your customers, track the work done with them
Scoro is extremely useful to create and look at tasks. It is extremely beneficial in keeping tabs on all projects that are ongoing or in the past. I would recommend it to any.
While helpful, the user interface is laggy sometimes when exporting billing to PDF format. And this last billing period we manually had to fill out fields, which was a nuisance.
The problem we had was we did not have a one stop shop for all of our team members to see production. This has been extremely helpful and beneficial to our marketing team.
The greats ervice they offered us during our implementation and support. The software is straightforward and understandable
Nothing, it's just a great software. They have to focus on getting things more visual but everything else works perfectly
The transparency and communication of all project status and its financial. It helped the different stakeholders to be on the same page
The simplicity and intuitiveness of the interface make it easy to create and manage tasks. Time tracking, commenting, and binding of tasks to the projects create an excellent perspective of the workflow for the whole team.
I can't say I have found any flaws or missing features while using the tool for more than 1 .5 years. The only thing I would wish to improve is reopening the closed tasks with a single click.
Scoro is an excellent tool for managing a workflow, tracking progress, communicating the problems or what is missing while completing tasks. It's great for remote, international teams.
Scoro considered now one of the best Task management and Project Management software, I use it before and it helps me alot in managing and tracking the opened and finalized projects and the scheduling the to do lists ,Also gives me the ability to prioritize the tasks and coming plans
The customer support sometimes takes time to reply for any pending issues or inquires but the rest of the software is fine and good and no main issues in the software it self
Scoro Dashboard and the reporting function helps us to track the sales team KPI'S and to track the dead time for opened projects ,Also the ability to control the work flow and issue invoices and bills for successful deals and leads make it fully controlled Customer and projects Management tool by integrating also to any cloud like Google or AWS clouds
How easy it is to view the tasks that I have to do on a daily basis.
There's not really anything that I dislike about the product.
With our business, we're able to see how much time we spend on each client on a monthly basis. Previously, without Scoro, this has been difficult to prove.
The receipt checking is done in a fabulous manner that provides you with an actual depiction of the relative multitude of subtleties that I want. Everything is so straightforward, and the looks are extraordinary. Simple to learn the framework and can be set up to deal with any venture we have.
We invested a lot of energy refining our cycles to embrace the work process helps that worked for our group. They ought to decrease or add choices to conceal choices that you don't utilize.
With Scoro it's exceptionally simple to find and refresh data. We have all that we really want to oversee the organization in one spot.
When considering platforms in this space, we looked at quite a few – Scoro is leagues ahead of the others. I can confidently say there were no other platforms with such a thoughtful UX for the end-to-end process. Next, from the initial sales consulting team, to the onboarding specialist, to the after-care and support, we've been thoroughly impressed not only with how pleasant the Scoro team are to work with, but how knowledgeable, responsive and amenable to feedback they are as well. Lastly, the platform – easy to use, beautiful, and constantly coming out with new features. It's reassuring to move to a platform you know is going places and is under regular development..
There's very little to dislike about Scoro. There are a couple of minor irritations that will hopefully be resolved in future software updates. One of these is the inability to easily reshuffle the order of items in a quote in bulk; items need to be dragged individually. The other is the inability to export Gantt charts as a PDF / JPG attachment to integrate it into a presentation or send it along to a client. However, in the grand scheme of things, these are minor details in a dynamic, thoughtful platform that's a joy to use.
Realtime analytics on agency resource usage, and project budget burn. Our previous platform would go into a meltdown if you tried to generate a report, whereas Scoro provies this data live via the dashboard or in the Reports area. Additionally, our employees are happier using Scoro than they were with the previous tool; if you need to spend all day working in a professional services automation tool, it's important for it to be fast, intuitive and have a nice UX / UI.
It is simple and very useful. I like activity based tasks, calendar. Everything is really understandable. Moreover, You can edit it for Your needs and requirements. As well I like the opportunity to save all date what we have in Scoro
For me everything is fine. Maybe sometimes to often changes and improvements, but actually, it is okay. Sometims system is slow but I think it depends from Internet connection. I can add as well that it would be usefull to see past activities
All processes for HR, recruiting, budget, activities. We can control each team member, delegate tasks etc. As well it is very easy to plan all work and as well to plan a calendar events for other team members. We use Scoro as well as a data base.
We have moved completely off of paper and spreadsheets, thanks to Scoro. The tool is very robust and offers a ton of features without being too complicated to work with.
It's expensive, but it does almost everything I need, and more so I can't complain.
We have gone paperless. Managing projects has also become an absolute breeze, where we had previously relied heavily on spreadsheets.
All that is significant is not difficult to utilize. It brings all that we do into a solitary climate. It's been a valuable apparatus in working on our adequacy as an organization.
I don't especially feel that Scoro has a timekeeping highlight that truly conveys against a creation groups needs. The format is very extensive and can be somewhat difficult to change at first
Asset Planning was the greatest efficient factor for us. That by itself has been a gigantic turn a positive way for our business.
Pleasant interface and simple to utilize. Has the greater part of the components that anybody can require. For us is additionally excellent, that we import our customer messages in a single table and its great to sent significant data to every one of our customers.
Might want to have a combination with Mailchimp and Outlook so the data would match up without a hitch. Adding new items and new undertakings however exactly at the initial time.
Following outreach group and their endeavors. We have saved parcel's of time and energy.
Integrated nature of the system and it's 'whole-project' coverage.
Expense handling remains a little clunky and we therefore still don't use it or have it synced with Xero.
connecting up quotes, project management and billing: one streamlined process.
Many complex activities became easy to manage
Hard to say - navigating the submenus could be easier
Making quotes became 4-5 times faster, managing the customer database became much easier and faster
Adding new team members to Scoro - whether employees or contractors - is straightforward and fast. In addition, we can customize projects or use task/project bundles for "repeat" projects to save hours each month. We researched 9 project management tools, demoed 3-4, and even beta-tested one before finding Scoro as the perfect fit. Our agency is a long time customer and will be for many more years.
With any large online resource, it takes time to learn. We've created a Scoro 101 process to help expedite new team onboarding. Otherwise, it is quick flexible. Ongoing improvements have helped resolve past concernrs.
Much better team communication. Clearer expectations to contractors. Less overhead time is spent onboarding client projects.
That it's all in one. Me and my company went through a ton of different task MGMT platforms, but we still ended up needing to use excel for time sheets, quick books for invoices etc. everything in one place makes managing teams ten times easier, and we love the data we're able to collect from it!
I do wish wish you could integrate it with more platforms like Dropbox. Being able to have a google drive or drop box or another folder linked in a clients contact would be useful.
Listed above
The customizability of the interface. We can change the way we use Scoro ourselves without lengthy waits for helpdesks. we can add users, change templates, change preferences, and tools. It's all just very user friendly, approachable and ultimately saves us a lot of time
There are a few glitches with currency and reporting that have taken a while to resolve but these are relatively minor
Accurate reporting & proper business processes for pipeline / forecasting etc
I can manage my company through there (quotes, projects, payment and so on).
Cost management is poor for what I need. It´s hard to set all the costs associated with a project in a quote, so It´s hard to calculate the costs upfront (it locks you on creating a single cost for each service/product, but some costs are for the entire project and sometimes I have more than 1 cost associated with a single service).
An easy and professional (and fast) way to send quotes, and my companies cash flow. And I can do that on a single site/service. I´ve researched other services and they were more complicated or incomplete for what I need.