PostHog Reviews & Product Details

After using MixPanel, migrating to Posthog has been one of the easiest ways of collecting analytics. Session replays are awesome

No mobile app for me to set up alerts for certain actions

Posthog helps me see how features are doing on the site and if they're causing users to fall off

Jumping into PostHog was like finding my tribe. It's got this vibe that's just... for devs, you know? The docs are a game-changer—clear, concise, and they actually make sense (a rare find in the dev world). It's like they've got your back before you even know you need it. And the people? Haven't jumped deep into the community pool yet, but the few splashes I've made? Super responsive. Feels good knowing there's help around the corner if you hit a snag.

It's not all smooth sailing—hit a few bumps here and there. Nothing that made me want to jump ship, though. The crew behind PostHog seems to be on it, patching holes even before they become real problems. More specifically, had some issues with their feature flags. So I implemented my own instead.

PostHog has been like finding a secret weapon in my coding arsenal. Before, understanding user interactions felt like guesswork, but now it's like having X-ray vision into how users engage with my projects. It cuts through the clutter, giving me crystal-clear insights that guide my decisions. No more piecing together analytics from different sources; PostHog brings it all under one roof, making my life a heck of a lot easier. It's not just about avoiding mistakes; it's about doubling down on what works, refining my approach, and delivering features that users actually want. This isn't just data for the sake of data; it's actionable intelligence that's supercharged my development process, saving me time, and boosting my confidence in every update I roll out. With PostHog, I'm not just coding; I'm creating with purpose, and that's been a game-changer.

Very easy to set up and to very good at identifying users in multiples sessions. I had a good experience with customer support after having an issue, submiting a bug and it being fixed in less than 24h.

I had a few issues related to cohorts and analytics. I know my user fit the criteria but it was not being shown in the dashboard

Knowing what our users do on the platform and how they interact. Rageclicks have shown to be a really usefull metrics. Session replays are also very good and easy to use

Custom event capture system as a developer adds next level ability to track all sorts of events

data pipelines system could be expanded, looks a little emtpy and unprofessional

Help us understand how users use the UI instead of guessing or asking them question in a survey

I think the best about is Posthog is easy setup and fast dashboard setup. I saw the sessions in a minute. That was crazy

The only thing I can complain about is website design. The righ suggestion panel is useful bot I dont like it show it opened everytime I login the posthog.

We used to using 3 different tools but now we are only using posthog. Also, the free tier is great!

Probably one of the best analytics tools out there, it automatically creates events if I didn't manually create any, based on the buttons on the webpage. Not just creating events but also gives insights right out of the box without any configuration on the dashboard. Integration just can be done with single line of code. The other best thing is Referring domain, I don't have to add UTM parameters manually it automatically detects the referring domain and gives a dashboard based on it. The session replays are also good to understand the user behaviour and know the edge cases that we might have missed while building. The toolbar is the best thing, let's us know which button has been pressed the most, is the CTA working or not also let's us A/B test using this. Last but not least, the free tier is just very generous and I love it.

A bit overwhelming at the start, moving from google analytics it's not just very intuitive, but now that I've used it for a while I love it

I've been using Google Analytics and Clevertap for a while and having two different dashboards for doing the same thing(understand user behaviour) was a bit painful, we found two options posthog and one more similar but posthog was best for our use case as we need session replays as well because we had a lot of edge cases and we knew we were missing out on lot of users because of the error cases.

I wanted something similar to Amplitude, which I've used professionally. I'm a big fan, and I'm glad to have found PostHog. It does the same things, plus more. The interface is intuitive. API and docs are well designed. I don't feel limited on the base plan.

Honestly, I can't find any downsides as of yet. I'm not working with it at scale just yet, and it meets my needs as a single-handed business.

Mainly, I wanted to know how my ads were funneling in customers, and what their actions were on my app. With PostHog I was able to identify breakages in my email system, and prioritize my feature roadmap, using real data.

Super easy to integrate, server side compatibiity and the screen recording and A/B features are a bonus.

Not much! I did get caught out a few times with the dashboards though and having to click the reload button to get the latest data, that wasn't obvious and it be nice if it reloaded when I come to the page. Especially when I created a real time dashboard, that'd be great if updated in actual real time. Other than that so far so good!

Easily capture all our analytics, quickly and easily on both front and back end. Saves dev time.

The amount of tools to measure user behavior, and also the overall friendliness towards modern web development tools and languages.

the lack of dark mode and the steep learning curve for new users that are maybe less tech-savy users.

Utilizing Posthog for my product's analytics has been a game-changer. It's like having a crystal ball that reveals exactly what my users want and how they interact with each feature. Every click, every navigation path, and every user preference is captured, analyzed, and transformed into actionable insights. This has empowered me to make each update more user-centric than ever. The session replay feature is like a window into the user's world, showing me where they struggle and thrive. It’s a bit like being a digital detective, piecing together clues to perfect the user experience. A/B testing used to be a shot in the dark, but now, with Posthog, it's a strategic tool that lets me experiment with confidence, knowing that I'm basing decisions on solid data. The result? My product has evolved into something that not only meets but anticipates user needs, making every feature release feel like a hit. It’s more than just analytics; it's a roadmap to user satisfaction.

I love the session replay to debug user workflows, I love how much data it collects

Dashboards and graphs are a nightmare to make, it's difficult to understand how to wire everything up

I needed a comprehensive suite of web analytics that wasn't Google Analytics

I really like that PostHog is developer friendly. Everything about it makes me love using it. It's very very easy to integrate in my projects and the documentations are top notch.

Hmm, I think there's a lot of features that I haven't had the time to explore them fully.

We really wanted a way to track different aspects about our users including if they accomplish various tasks or events.

First I love the features the tool offer. Then, the simplicity of implementations and integrate with other tools. And the ability to create custom insights based on a lot of properties is crazy! Great tool

I would like to see the heatmap without going to the live page.

Thanks to Posthog I do not need 10 tools to make : analytics, heatmap, AB tests & dashboarding. Just one (and great) tool.

The intuitive it is built The JS npm package which made it easy to integrate The Slack channel we have with the PH team that provides fast help and support The fast development of the product (for example surveys feature)

Replays sometimes appear broken Managing multiple projects causes links to break

First of all, using the A/B testing we are using it as sort of a CMS. This enables multiple roles to collaborate and ship product changes without needing developers. Second of all, we create product charts there to measure features' effectiveness after rollout and make decisions based on that Third, We are also using it to troubleshoot issues with the Sentry integration

Onboarding and setting up my PostHog instance was a piece of cake. Configuring my application to identify users and provide contextually relevant information to PostHog about the actions they were performing in my app went smoothly. I really love the session replay feature. It's honestly incredible to see exactly what my users are seeing, and to get feedback within the app with the new surveys feature. I'm confident that PostHog will 10x our customer support as well as they try and help users who run into issues.

It's pretty hard to dislike anything about the tool, at this point. If I have to provide critique, it seems like most of the dashboard templates and default insights are only relevant to SaaS companies, not companies building internal tooling for their employees.

Consistently, we've had internal issues bridging the gap between engineering and our end-users. Additionally, we have not equipped our support team with the tools they need to make a maximum impact on addressing issues. PostHog offers a solution to both. We can now see with granular detail exactly how our users are using our products, what they like and don't like about it, and track all of it over time. And, our support team has a place to go and consult when something goes unexpectedly for a user.

Generous limits and features on the free tier.

Some areas are overwhelming. The documentation is robust though.

They provide me valuable analytic and replay information.

It's easy to start with the snippet It's easy to integrate into Django backend It replaces what I have done previously with a hodgepodge of Google Tags/Analytics and HotJar.

Not really a downside, but something I would value: As a solo founder in a new company, I'm doing all the tech and everything else myself. PostHog has a MAD amount of features. I've really valued how they are documented, but it would be helpful to me to be guided as to where best to focus my attention based on the stage of the business. I've gone through your 'quick start' check list, but I feel this could be improved so that it covers more of the tooling (I don't think surveys or actions are in it?) and is potentially more clearly gated. I remember glacing at once piece of guidance that I know can't find where you suggested for early stage companies focussing on 2 or 3 core default insights and 'ignoring' the rest. That I thought was very helpful.

Proving (or disproving) that registered users are actually using the service, and which features they are using.

The replay session of the posthog is something I like the most

I prety much like ever thing about posthog.

With posthog I am always a step ahead to make the right product decision and debug the problem even before customer reaches us (i.e. the organisation)

I like posthog becuase the software is very cool and it allows you to see what users are doing

I do not like the limited ability to show analytics like google analytics has. It would be cool if both of these platforms could be in one.

It is allowing me to see how effective my designs are at funneling users into our signup pipeline.

- Simpler UI/UX than GA4 - Extensive and up-do-date documentation - Many SDKs available - Many "ready-to-use" Dashboard snippets available

- Auto-capture tend to capture a bit too much events

PostHog is the perfect alternative to GA4, offering a simpler UI/UX and tons of useful features/insights

PostHog is simplicity elevated to the next level. It's like having a fancy sports car with an easy-to-use GPS. What stands out the most is its intuitive event tracking. I don't need a Ph.D. in data science to understand it. Just tell it what you want to track, and it does the rest. The retention analysis is another gem. I can instantly see who's sticking around and who's drifting away. Plus, it's open-source, which is nice.

Well, if I have to nitpick, sometimes the documentation can feel occasionally confusing. It'd be great if they could simplify it a bit more. As of now, the breakdowns can be daily, weekly, monthly, etc. But ifthe natural usage frequency within my product is, say, 2 weeks, unfortunately I can't tell posthog that. Having an ability to use custom duration for breakdowns on charts would be just amazing.

Digital Analytics: PostHog helps me see what's happening on my website or app. It's like looking through a window into the digital world. I can track every click, every page view, and every action users take. This helps me know what's working and what's not. Product Analytics: PostHog tells me how people are using my product. I can see the paths they take, where they get stuck, and where they drop off. Session Replay: PostHog lets me watch what users do on my site or app. It's like having a video recording of their visits. This helps me understand their pain points and make improvements to the UX of the app.