JivoChat Reviews & Product Details

In our company we take as one of our main pillars the importance of communication with the client and JivoChat understands us completely, this is a really effective livechat, easy to handle and very elegant, that adapts very easily in the pages in which implements, in addition to this as a means of communication between us and the client the conversation flows very fast and by this we mean that the entry and sending of messages is extremely fast and our users have said they are very comfortable with JivoChat since we implemented it, The best part is that it is for a very affordable price.

With JivoChat we are very happy to be able to say with bases that we have not had any problem or inconvenience that has been presented to us in the time we have been using it since it has done a great job, and in such a case of finding ourselves with an error we are willing to do a constructive criticism to contribute to the improvement of the service.

With JivoChat we have been able to solve many problems with its excellent service since as we have said before for us communication and customer service is of great importance but the real problem lies in what is the best means to achieve good communication, and With the arrival of JivoChat we realized that it was what we were looking for. Thanks to this we can answer the client practically instantly since not only the messages arrive quickly to us but also this one offers us a view of what the user is writing before we send it which helps us to think in advance about the answer that will be given, another of its great features is the automatic response that can be scheduled for when none of the customer assistance workers is available, which helps us a lot to control the situation in those cases while waiting someone who serves the customer, finally we could not stop mentioning their mobile application that helps us to serve the customer from anywhere without any problem.

In our company we needed a program that would allow us to provide fast and excellent communication in real time, in addition to being modern, current, easy to use and easily implemented on our website, this we could find in JivoChat, it is an online chat program that we do not love and that allows us to communicate with our clients no matter the country where they write us, with JivoChat we are always online.

At the moment there is nothing negative that I can say about this program, it complies with what it promises, it has an excellent price (and a free plan), good support and in several languages (Spanish and English), it is modern, easy to use and install. JivoChat is very good in spite of the short time in the market and while it continues like this we do not have something negative to say.

In what we benefit the most is the fast and fluid communication we have with our customers and those who visit our website and write us for a quote, question or assistance. Another thing that we have not benefited from is the easy and fast integration with Messenger, this great thing that allows us to provide response from that messaging through the JivoChat panel, this way we saved time and we can give immediate answers. We also use your mobile application, since it does not allow you to be online and respond from anywhere, and in any case at night we can leave activated the automated chat with answers already prepared for the most frequent questions.

We made a long evaluation about which live chat program to use and JivoChat is the one we liked the most, it is modern, updated, it adapts a lot to our website and company, and it helps us in the most important thing that is being able to communicate with our clients. or future clients to attend their programs, concerns or quotations.

So far there is something we do not like about this program, we believe that it complies with everything it promises, it stays updated, it has very accessible prices and good support.

Our company needed a program to chat live (ON TIME), with any client no matter where it was or the time, with JivoChat we can do this easily, besides that you have excellent features that can not help to improve, like a system of calls, integration with Facebook Messenger that helps us to have everything in one place, record system or history about the chat and an option that allows us to see what the user writes before sending it, this is certainly very useful since we allows to develop a faster response or solution.

JivoChat we like because it allows us to communicate with our customers live, in addition to that we can monitor visitors and history of visits. It is very easy to install and configure as well as to use it. Its platform is modern, simple and very simple with all the necessary options to provide a good experience in the chat. No matter the place or language in which they visit us or write to us, with JivoChat we are always available and with your translator we can communicate.

So far, there is really nothing wrong with this tool, JivoChat fulfills everything it promises in its features. We can only mention that when there are updates for a few moments it can present failures but it is simply because of the update, then it works great.

With JivoChat we have benefited too much, we started using your free plan and then we changed to the payment plan that offers more features (we needed to integrate more agents), with this program we increase sales and income. We also make an easy and fast integration with Facebook Messenger and in this way we manage the messages of our Facebook social page and the messages on our website from JivoChat.

What we love most about JivoChat is that it complies with what is most important and essential, and that is to be able to communicate with our customers and the best thing is that it is REAL TIME! No matter the country, the time, we can simply communicate with them, provide support, and sales budget. Its design is modern, it is adaptable, it is very easy to install on the web and easy to use.

Since we used JivoChat we have not had any problems, the program has worked correctly and the support is always attentive to anything that comes our way.

In what more our company has benefited, is in the increase of sales, since through our chat (with JivoChat), we can specify them, and even encourage sales, since it has an "invitation to chat" what which helps us to get the attention of the potential customer or potential buyer. It also has an excellent integration with Facebook Messenger and Telegram something that allows us to respond from the same place, which saves us some time and work. And finally we can mention that it has a tool that allows us to see what the visitor writes on the web before sending it, which allows us to be prepared to give a faster response or solution.

JivoChat LOVES us because it is the program that best adapted to what we needed in our company. We needed to improve in sales, in the fast attention of the client and the communication, and JivoChat was the modern chat, cheap and simple to use that we could find that allowed us to communicate with our clients live. We provide assistance and immediate communication.

So far we have not had any problems with this program, on the contrary everything has been excellent and in any case we can only mention that the times that we have seen slowness or failures, has been when JivoChat is updated but rest the experience on our web It has been very positive.

In what we benefit most, is in the time and quality of the chat responses, since this program has a feature that allows us to read what the visitor writes in the chat even before sending it and so we can prepare a quick response and efficient that suits your concerns or needs. In addition, we have the mobile application version, which allows us to respond anywhere and at night we activate the automatic mode with a predefined response and our company always has an online chat.

After our company made a great search for online chat programs, JivoChat was the best option we could find. It was easy to install and use, but the best thing has been its operation, since the main thing is to communicate with our customers or visitors on our website. We can use your ticket system to attend technical solutions and keep a record and reports of them.

At the moment we do not have any complaint of this program, for us it has been up to everything it offers, it has good prices (I even have a free plan), in addition to having innovative features to be a program with little time in the market, it's worth using because of how good it is.

In the most that has benefited our company has been in communication with our customers and future customers through chat in real time. This program has allowed us to communicate with people from different countries, always staying connected, because if we do not use the desktop version or the browser version, we can also use the mobile application that allows us to be online anytime and anywhere. Besides that it has an excellent feature that allows us to leave an automatic response system for the most frequent questions, this undoubtedly helps us a lot and offers us a great advantage in response time.

JivoChat has been the program that as its slogan says "Turn your website visitors into paying customers", we implemented it on our website mainly because we needed to capture sales and without a doubt it was the best decision! It was easy to install on our website. Its platform is modern and simple, with the indicated tools to provide excellent support and sales assistance with your live chat.

Despite being a relatively new program (they do not have as much time in the market as others), it does not have as much negative aspects or problems. We can only mention that when there is an update available for JivoChat, in the process of the update this may present some flaws in the chat but we believe that this is understandable, but for the rest we have nothing more to say.

We have been able to communicate with clients from different countries, no matter the place, no matter the time, with JivoChat we can attend them easily and quickly, and in case we are not online, it has a very good feature that allows us to leave questions and answer frequently. already prepared to always serve our customers. In addition, it has a mobile application that allows us to be in chat always!

JivoChat is the program that has allowed us to communicate with all the people who visit our website and want a quote, hiring or support. No matter where the client (or future customer) connects with JivoChat, we can use live chat no matter which country you are connecting to. It is easy to use and install. It is modern and intuitive to look at with a very simple and direct platform.

So far everything has been perfect with this program, our company gets what it wants and is to communicate and serve our customers through JivoChat. It is a program that undoubtedly fulfills what it promises.

Mainly in what our company has benefited is in improving sales. With JivoChat we can use the option of Invitation to chat, which helps us to capture the customer's attention when you visit our website. Another benefit has been the integration with Facebook Messenger that allows us to keep all the chat in one place. But the best feature of all has been the option of seeing what the client writes before sending it, this allows our agents to formulate a good answer or solution with time for our client.

JivoChat has been the best option for real-time chat that could find our company to communicate with visitors to our page. One of its best features that we can see, is its integration with Facebook Messenger, which allows to have the messages of that platform in JivoChat, all in one place.

We have used and evaluated other programs similar to JivoChat and for the moment we think it is an excellent and very complete program that fulfills all the necessary things to serve the clients of our website.

JivoChat has allowed us to provide better communication with visitors and potential potential customers who visit our website. It is very easy to use and install on the web, it also has a modern and customizable design. It fulfills its function of chat in real time, no matter which country your client connects to, you can chat with him. You can integrate it with your company email, Messenger, Telegram and phone number for phone calls. If we are not connected to the chat, it is not necessary to lose clients since we can leave automatic answers already collected, we have definitely benefited a lot with the use of this program.

JivoChat is the perfect program to chat online with the people and future clients that visit our web. What we liked the most was how easy it is to install it, it is customizable and it adapted very well to our website. We enter your panel from the web browser or installing a desktop application and the best is your mobile application that allows us to respond to our customers anywhere, whether in the car, in the store, in the office.

JivoChat for us has turned out to be a great program and we have not found anything negative in its implementation and use on our website.

We have benefited the most from JivoChat by attending our clients in search of advice, quotes or purchases. With live chat we can give you a real-time response, in addition to that we can integrate our Facebook Messegen to JivoChat and thus have everything in one place. We started using the free chat to try it but once a month we decided to change to the payment plan since it had better features. We have been able to deploy it on our Mac and Windows computers, in addition to our mobile devices, Adroid and iSO, which allows us to always be connected and not lose any client due to lack of answers.

Before knowing JivoChat we spent a good time reviewing other live chat programs, and JivoChat seemed perfect to us from the moment we saw it and even more when we deployed it on our website. From the first moment it has allowed us to communicate with our visitors in real time and regardless of the country they come from, the messages are instantaneous and their registration and ticketing system is very good.

As we mentioned before for us JivoChat has been perfect and for the moment we have not contracted any negative aspect in it.

Our company has been very benefited with this program because from the beginning the first thing was to communicate with our customers in real time and no matter where they were from and JivoChat offers us indicators to direct clients, analysis according to location, support according to the department to which the client wants to communicate, something that helps us have more orderly records (and order saves time), reports delivered daily by email.

JivoChat is the best way to talk to our future clients and existing clients in the online chat instantaneously and we can even integrate it easily with our email, calls, Telegram, Facebook Messenger and more, all in one place in an orderly manner. It also makes a vebre compilation of information about the visitor who wants to communicate with us, shows us his location, mail, previously visited pages, something that is very useful when working and communicating.

We have nothing negative to mention about this program, we are very happy to use it on our website because it allows us to do the most important thing and is to communicate with our customers and meet their requests in real time through chat.

JivoChat has made our work much easier because it offers very good features that save time and improve our work. One of them is to be able to see what the client writes before sending it, this gives us an advantage to prepare a response and offer a solution with time. We can also make calls and provide more personalized attention and possibly even make a sale more effectively. Also we must mention that the integration with Messenger is very good because we can answer those messages directly from JivoChat.

JivoChat for us has been the best live chat! We have used others but we believe that this is very complete, meets all what it promises, besides being very modern and beautiful in sight. We can integrate it with our email, mobile application, Messenger and Telephony. With this chat we can offer support to our visitors and future clients no matter the country from where they visit us.

From JivoChat we can only mention that it has poor support, they do not respond in time and we believe that this should improve, since if we have a serious problem in the chat and they give us assistance quickly, this could cause us to lose sales and arrears in our support. But the program itself is very good and we have no complaints about it.

JivoChat has allowed us to exchange chat between our agents, carry a report of the messages, leave an automated response to the frequently asked questions. In addition, we can configure an automatic pop-up message that is activated when a client visits us. And something very important is that it gives us a complete information of the person who visits us with social profiles and location of the country.

JivoChat is the best program you can use to install an online chat for your website. If you are a large company or above all small JivoChat is the right program for you, it is modern, fast, easy to use and install and complies with the functions it promises, which is to keep in touch with the visitors of your website and chat with them in real time regardless of the place or country where they are connecting.

At the moment we have nothing negative to say about JivoChat, it has behaved at the height of what it offers and we are very pleased to use it on our website.

With this program integrated in our web we have been able to communicate with the visitors to the web and with futures customers and former clients that require advisory, support or to finalize some sale. Of course the best of all is that it is in real time and it does not matter which country the visitor is. You can transfer files, integrate with Google Analytics, quick answers to frequently asked questions, translator. Besides that you can use it in the desktop version, panel in the web browser or the mobile application, which allows you to be available in the chat for your clients.