Gist Reviews & Product Details

The live view feature in the chat, wherein I get a real time feed of when and what the users are typing A combined view of chat on website and FB with a mobile app The cold emailing abilities

The internal platform has some scope for better UI, so that first time users can easily adapt to it

Am able to respond to my website visitors using my mobile app and capture necessary details

The last updates are amazing! The new email delivery system!

I would like a cleaner and straight to the point interface like convert kit

I can convert more customers!

Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM.

Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it.

Catching all opportunities from site visitors to convert them into customers with just one end to end app/plugin that running smoothly in our system.

I love how easy and quick it is to use. There's a lot of great functionality aswell

There was a brief learning curve to implmenting the automation but they've seemed to work out the kinks.

Sync all our marketing data in one place.

Live Chat Email Drip Campaigns Automation for a low monthly price? No Brainer

Does not have templates for email. Wish they have a service where a professional could set up the chat bot.

Connecting with clients more easily through live chat and email.

Easy to integrate and use, Gist makes it easy for all our staff to use

Initially, a lack of integration with other software but this is constantly changing and new additions being added

Easy interaction with customers, higher conversion rates and improved customer service

Gist is evolving by every day and new features are added not because it counts but instead these features are well researched and spoke about by the community. I am very impressed and satisfied so far.

So far I haven't found anything that I dislike.

Being able to communicate with all my leads under one umbrella is an absolute pleasure. Email automations and behavioral approach saved a great deal of time. And yes the latest Twitter integration is amazing.

One of the standout features of GistApp is its user-friendly interface. Navigating through the platform is a breeze, and our team quickly adapted to the intuitive design. The ability to seamlessly integrate GistApp with existing tools and applications has streamlined our workflow, saving us precious time and reducing the friction often associated with adopting new solutions.

Learning Curve for Advanced Features: GistApp's user interface is generally intuitive, but some of the more advanced features may have a steeper learning curve for new users. Additional tutorials or in-app guidance for these features could be beneficial.

Before GistApp, communication within our team was scattered across various channels, leading to missed messages and disjointed discussions. Switching between multiple tools for different tasks disrupted our workflow and hindered productivity. Managing customer interactions and providing timely responses was challenging without an integrated solution.

Integration was super smooth through Segment. Everything just worked and my support team was able to give support through the Live Chat in no time. Pricing is much more accesible then Intercom and all-in-all it was an easy switch.

The UI could be a bit friendlier and easier to navigate. It seems a bit cramped, since they stuff a lot of features into one solution.

Live chat with users. Gist together with Segment allows us to get user data/context directly in the Gist dashboard which makes it very easy to give excellent support

I am very pleased with features like snooze, it's really useful to clear up the workspace a bit. Also great is that you can so very easily edit chats even after they are sent, or reopen them after they are closed.

Nothing necessarily in particular, but every workflow tool can always improve, in my opinion on allocating resources well in the back-end so that everything works fast and smooth, and on the front-end I prefer touches of minimalism and simplicity.

Gist is very helpful in resolving customer support issues regarding social media services and easily tracking user info to identify existing or potential clients.

All the integration of email marketing and live chat.

The prices especially for small companies which are starting with a low budget.

The customer service experience is improving.

There are a ton of great features. I really like how I'm able to integrate directly into my website.

It takes some getting used to setting up and using the product. But that's to be expected from such a feature-rich software.

It's hard finding a single software that can do as much as Gist goes. Usually, you have to use multiple software.

Excellent system since they allow companies to market, sell and communicate with their customers in a safe and very responsible way. Its cost is very well evaluated since they offer you an amount of progress and an estimated time very adequate for the price they propose giving you benefits and better experiences with this type of application. It contains certain functions which are: knowledge base, support chat, transactional emails which are connected in one place by workflows being very determined.

They have several problems, some features are very underdeveloped like pop-ups because it lacks more progress and well-developed functions to be able to use it the way it should be but for those methods it also needs server to client Communications upgrades, especially in the area of updating the products so that they can be used as a multiplatform and work together.

I use it as a support in order to help create excellent experiences for customers in their stage of using the system well highlighted. I also use it for business and investment conversations since it is very complete when communicating with our customers or companies that want to do business since it allows a great website that assigns conversations of a scope that can be combined in several users in a single respective conversation.

Gist is the perfect tool to increase customer interactions, the service is favorable to increase sales, provide customer experiences and support, the tool is available at a very low price, it is web based, the service compared to its competitors is quite updated, the automations it provides are excellent, its real time chat, Bots and routing are some of the most useful tools Gist provides. Its ease of use is a great advantage of this service, as it makes it easy to finish the job and allows you to use the software quickly. Implementing this service is very simple with just a couple of configurations you can use the software. Gist is a marketing tool that is distinguished by its simplicity and effectiveness to increase sales.

In the years that I have been operating this service its operation has been good, I consider that it has to improve a little the support team so that it is faster, it needs availability of mobile application and more speed in the operation of its interface so that we can work with greater effectiveness, until the moments I am very satisfied of working with Gist since I have been able to work with an effective marketing in all our organization.

In our company Gist has allowed us to improve our capacities to give more solid answers to the needs of our clients, to interact with them, to offer relevant experiences and to increase the effectiveness of our team at the moment of working, really it is excellent as it is possible to stimulate the growth of the sales and the satisfaction of our clients with this service.

Gist is continually improving its services. I love being with a company that is always adapting and adding features. It's clear that Gist listens to their community. I love being able to add workflows to trigger emails and actions based on the behavior of those who visit my website. The latest live chat update is great too. Gist has allowed me to easily create a level of automation that guides my customers through various processes such as registration, ordering, and obtaining more product information, which has freed up a lot of time for my staff. This makes the process much easier for my customers, removing friction and making the customer's experience so much better, which in turn helps create loyalty.

The ability to host forms were removed with the latest upgrade of forms. However, the new forms are so much better and way more robust. Other than that, I don't have any complaints. I'm told the hosted forms will be back with some future updates.

I'm getting more people to register on my site which allows me opportunities to send timely and appropriate marketing emails to these prospects to turn them into customers. Setting up automation has helped our employees to gain more time so they can be proactive rather than always be reactive.

I really like that I can do everything within the same tool. It keeps me productive and i keep on discovering new possibilties with Gist everyday.

My customers local language is Swedish, and i feel that the quality of the translation could be a bit higher. Gist are really responsive in rectifying spelling error which i discover, but still, it should have been translated trough a professional translation service.

I am mostly using Gist for live chat, email support, newsletter and chatbot.

Gist for me is helpful to keep in touch with people who can become future customers.

Gist is of good quality although improvable, like the UI CRM experience can be better.

With Gist we have a central database and we can realize and organize a marketing stategy based on those contacts.

We are using different systems in our day to day life but we are looking for all in one automation tool to make it simple and centralize. Then we found GIST (Formerly ConvertFox) and it fulfilled most of the requirements. We are able to close the deal and connect with the customer fast and in a uniform way.

I am LTD user of the GIST(Formerly ConvertFox) and new features are not added into the LTD account users, that is the big disappointment for us.

We are using it for Support Chat, ChatBot, and Email Campaigns. And It simply provides a seamless experience in all modules.

Easy to use platform with lots of features for managing my business.

I want to manage more businesses with the iPhone app but hard to keep up.

Fast replying to clients if needed and closing more appointments with the booking module.

The Chat is simple for our customers to understand and make our life easier. Chatbots and marketing automation is a big plus.

IOS Notifications on different work spaces could be better.

We create our own Chatbot in no time, without having to program for it.