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Highlevel
4.3
(102)
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Highlevel Reviews & Product Details

Highlevel Overview
What is Highlevel?

HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.

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Highlevel Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Highlevel Media
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 01, 2024
Highlevel Logo
102 Highlevel Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Feb 16, 2023
 Source
Overall Rating:
5.0
TD
Troy D.
Founder
Share
"Once in a lifetime opportunity for Digital Agencies"
What do you like best about Highlevel?

HighLevel is a once-in-a-lifetime opportunity for digital agencies. It provides everything they need to deliver outstanding results for their clients and is priced in a way that makes it the most profitable and scalable solution on the planet. After years of using every solution, including PipeDrive, Infusionsift, Active Campaign, HubSpot and dozens of others, HighLevel is the stand-out winner in this space. Great product, great support and an amazing opportunity.

What do you dislike about Highlevel?

The interface was a little janky when I first signed up, but they have improved it a lot over the recent months, and they are continuing to do so.

What problems is Highlevel solving and how is that benefiting you?

All in one solution that reduces technical overwhelm and expenses. It has streamlined our process, allowed us to move faster and track results more accurately.

Small Business (50 or fewer emp.)
Jan 31, 2023
 Source
Overall Rating:
5.0
RC
Ramiro C.
Partner
Share
"we went for spreadsheets to crm-like features to service our more than 50 clients and growing!"
What do you like best about Highlevel?

get plugged into the video releases and training. As agency owner, you should invest the time in understanding processes to include documenting and creating your own video tutorials.

What do you dislike about Highlevel?

The only downside is that you have to decide how you are going to use the platform. What I mean is to grow your agency or use it as a service tool.

What problems is Highlevel solving and how is that benefiting you?

The phone and email integration was a highlight for us. We were trying to work with Twilio but seemed that the integration was on us now we have a fully integrated dialer and we can resell this feature and create another profit line item.

Small Business (50 or fewer emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
Paloma F. avatar
Paloma F.
Intern
Share
"Excellent. Considerate and In-context/Alignment with our goals"
What do you like best about Highlevel?

The most helpful thing about high-level is the support and customer service. Their availability and determination to problem solving is excellent.

What do you dislike about Highlevel?

What I dislike about high-level is Nothing, yet.

What problems is Highlevel solving and how is that benefiting you?

Allows all functions necessary for running a marketing agency in one platform, and then allows you to seel the same automated services.

Small Business (50 or fewer emp.)
Jan 28, 2023
 Source
Overall Rating:
5.0
JZ
Jeff Z.
Digital Marketing Specialist & Business Coach
Share
"The Most Powerful Marketing Platform Period!"
What do you like best about Highlevel?

With all of the marketing tools one would need to market any business under one hood...with the ease of useability Highlevel has...any business owner can leverage Highlevel to grow their business! I have built some great automations and workflows for my business!

What do you dislike about Highlevel?

I have found nothing which I dislike about Highlevel so far, but I can see that it could be a little bit overwhelming to someone who is not used to working with this type of platform but the support is amazing!

What problems is Highlevel solving and how is that benefiting you?

Highlevel is a fantastic time-saving machine! By using the automations that are available in Highlevel you can achieve some of the most amazing time saving workflows!

Small Business (50 or fewer emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
KM
Kat M.
Founder
Share
"Best experience yet"
What do you like best about Highlevel?

Love the customer service, and access to information. Written, video, and it's not hard to get to a live person via live chat or zoom.

What do you dislike about Highlevel?

The University and the resources - the information is there, but the organization is a bit confusing and can be challenging, especially if you're not familiar with the platform.

What problems is Highlevel solving and how is that benefiting you?

I'm thrilled to have options to offer my clients that makes their lives easier.

Small Business (50 or fewer emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
DB
Dan B.
Owner
Share
"Andrina Susan was brilliant.Speaking with her really helped me feel more confident. What a star!"
What do you like best about Highlevel?

All the options and the simplicity. Support team.

What do you dislike about Highlevel?

Nothing yet. I signed up today. Excited to get started.

What problems is Highlevel solving and how is that benefiting you?

CRM and implementaton.

Small Business (50 or fewer emp.)
Jan 06, 2023
 Source
Overall Rating:
5.0
DV
Daniel V.
Owner & Founder
Share
"Elizabeth Serball Was Amazing!"
What do you like best about Highlevel?

The people, the culture and the software.

What do you dislike about Highlevel?

I think there database loading time is a little sluggish but other than that, all good so far!

What problems is Highlevel solving and how is that benefiting you?

I needed something to streamline my buisnesses and finding that I could operate my own agency on this software is a game changer.

Small Business (50 or fewer emp.)
Dec 22, 2022
 Source
Overall Rating:
5.0
SG
Suzanne G.
Web Developer And Tech Specialist
Share
"GHL Zoom Call Support"
What do you like best about Highlevel?

I loved how GHL have their dedicated zoom for clients who have questions, it definitely solves the problem faster!

What do you dislike about Highlevel?

Waiting in queue on chat support and they take time to respond. but I understand GHL have a lot of clients

What problems is Highlevel solving and how is that benefiting you?

White Labeling our agency account.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
NS
Nat S.
Head Tech
Share
"Jacque is really helpful with my issues! Kudos to her and the team!"
What do you like best about Highlevel?

Up straight solution to my issues. They were able to answer alll my questions

What do you dislike about Highlevel?

None. I am very satisfied with the support I got

What problems is Highlevel solving and how is that benefiting you?

It's connecting one of the pages to the social planner. All working now

Small Business (50 or fewer emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
AM
Aaron M.
New Business Consultant
Share
"Great services"
What do you like best about Highlevel?

Very prompt resolution once I was answered. The success Advisor was fast and explainitory.

What do you dislike about Highlevel?

The wait time was over 3 hours total from phone call to zoom call before I finally reached someone.

What problems is Highlevel solving and how is that benefiting you?

The mixing of two different accounts that should be unrelated by third party user.

Mid Market (51-1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
CM
Carlos M.
Sr Manager Of Opportunity Generation
Share
"GHL is the best underrated CRM"
What do you like best about Highlevel?

Ease of use. You can create anything with it, you can do almost everything with it.

What do you dislike about Highlevel?

I think the tool you have for the web chat feature is a little weak. I would like to see more varied solutions for automation there.

What problems is Highlevel solving and how is that benefiting you?

Besides being a tool for our team. Make sure we have follow ups and reminders sent to our sales team, we also sell GHL.

Small Business (50 or fewer emp.)
Nov 15, 2022
 Source
Overall Rating:
5.0
LP
Luckner P.
Founder
Share
"AWESOME SERVICE!!!"
What do you like best about Highlevel?

He answered every question and provided me with articles to support answering my questions. He was patient with all my questions. The attention to detail was showing me that he was really trying to help me.

What do you dislike about Highlevel?

There is nothing that I disliked. Everything was great! Providing zoom call to better explain the issue. Everything was resolved. Offering 24/7 zoom option...lol More zoom time is available

What problems is Highlevel solving and how is that benefiting you?

They are providing an option to do zoom calls again, which makes it easier to explain the issue. Yes, I feel more productive. No business has not increased yet.

Small Business (50 or fewer emp.)
Nov 10, 2022
 Source
Overall Rating:
5.0
VT
Vlad T.
Marketing Consultant
Share
"HL experience is beyond any expectations"
What do you like best about Highlevel?

Just everything - every single component, every feature. I am not even sure what to emphasize - contacts (smart lists!), conversations, workflows, funnels, sites, conversations (consolidation of all business communication), etc.

What do you dislike about Highlevel?

I only dislike the fact that I didn't discover HL a couple of years back. After some thought, I can come up with some minor complaints - for example, calendars don't have overlapping appointment settings, but all the complaints are pretty minor relative to the great features and tremendous benefits HL provides.

What problems is Highlevel solving and how is that benefiting you?

HL is solving ALL marketing and organizational problems of small businesses. Using HL is really transformational for business. Obviously, implementing HL is painful (because people hate changes, regardless of how beneficial they are), and takes time, but it takes business to a new level, without any doubts.

Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
Marie H. avatar
Marie H.
Visionary Leader
Share
"Getting High on HighLevel"
What do you like best about Highlevel?

It is everything I need for all of my marketing and CRM in one simple place

What do you dislike about Highlevel?

We do pay for additional help desk support because of slow times with the company's help desk

What problems is Highlevel solving and how is that benefiting you?

They cut our tech costs by 2/3rds and have increased our sales dramatically

Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
JM
Josh M.
Founder
Share
"This is a game changer for a small business owner"
What do you like best about Highlevel?

With the constant updates from the dev team, they do a fantastic job! They listen to you, the user!!

What do you dislike about Highlevel?

Not many things because it's constantly improving. They make it the simplest for the newest person. But if you're a nerd, you'll pick it up faster, lol

What problems is Highlevel solving and how is that benefiting you?

It helps me run my business and provide local music lessons to my community.

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