Adobe Commerce (formerly Magento) is a hosted and open-source product and is one of the biggest website builders today, with major blue-chip brands like Nike and Cisco among its roster of clients. The Adobe Commerce environment is also scalable, however, it does require some coding knowledge to maximize. The platform has a lot of customization options and offers trigger-based automated marketing features and automatic cross-selling and upselling features.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Magento has great features that allow you to track predicted sales and profits with your client data. I found the interface easy to navigate.
Occasional issues with data import or duplication
Streamlined several processes and gave a united system to work from.
The sheer number of plugins which enhance the website and reduces the development time.
It is slow, needs technical knowledge and many plugins are out dated, inactive etc. It is important they keep the marketplace clean.
Setting up my ecommerce store within a short span of time without too much development effort.
When we arrange a huge amount of products and service or to prepare a big catalog for our store front website, we can easily manage by Magento CMS.
Some features are more complicated while arrange the products and category customization. Some self generated URL's are make big trouble in URL indexing.
For a huge category and products, you can easily manage with Magento. It is also helpful to maintain categories and store front.
Is a very stable platform that gives a complete tool for running a web shop. Very well the VAT setup that works perfectly in all the combination. Incredible numbers of extensions available make you able to put in real any idea jump in your mind.
Not very happy with the layout of back-end, especially if you want to work using tablet. Installing new extensions and basic configuration may require experts support.
I can easily manage all my orders and moreover is easy to integrate via zapier with other platform I am using for marketing automation
Magento is the very first tool I have used in my company. And having all the infomation compiled for processing orders helps me a lot. My most favorite part is the way Magento can detect Fraudulent customers. That option is awesome
IT'S SO SLOW!!! I mean, whenever we are to load a page where there's a lot of things to show, it became soooo slow. Can you fix that
Processing orders has never been this easy
There are a lot of built in functions, and it makes it easy to update and configure our store and products. Category management is greatly recommended, it is super simple to add new categories, subcategories, and manage the products in each.
This is not the most user friendly software I have used for our e-commerce platform. We moved over to Magento because it was more feature rich than the programs we were using, but it is highly recommended that whoever is working your platform has knowledge of these programs to begin with. A newcomer to the e-commerce platforms would have trouble working with this straight out of the box.
It has made everything easier to manage product and categories across the board. Invoicing customers and processing orders is simple, and the built in merchant processing makes it easy to receive payment.
Magento is completely customizable for any business needs. From e-commerce to ticket creation for client history, Magento programmed to your own company's preference.
It is not user-friendly, requires a lot of programming.
We use Magento for processing, tracking orders, creating tickets from client contacts, issuing returns from our e-commerce store. Integrated a database for tracking client product and associated accounts.
Great user and customers interface that is very easy for using. Great security of the platform and data transferred over it. Extendable in any way your business needs.
There is no stock management that works on multiple stores, stock management that is implemented by default works on the main warehouse and there is no possibility for managing warehouse for each store. This is important feature for many businesses. There are custom modules and extensions for this, but this feature should be included in Magento by default. Reporting system does not work well on multi shops systems, does not shows correct data, especially in cases where there is a multi level users assignment system where for one territory there is Master user which divides territory on smaller parts to franchisee users and these franchisee can divide territory to smaller parts on distributors. In such cases report is taking sale data from each user level, not only from the last assigned and for the same sale you can have double or triple report for TAX and quantity.
We have modern shops. Expandable system in any way we need In line with all security steps Possibility various payment options to be used Easy to manage users, customers and orders GDPR Compliant
Magneto is great right out of the box. It has all of the powerful tools you may need for an eCommerce site. And if it is missing something chances are a solution exists through their extension marketplace.
The cost of ownership is pretty high. Some solutions are not do it yourself. Requires outside help which adds onto the cost.
Which use Magento to run our entire eCommerce store.
The system feels robust and it's scalability is obvious. Although intimidating, the user interface is very easy to use once you get past the initial shock. Things just seem to make sene and are where you would expect to find them.
It is quite complicated and v1 now looks very out of date.
Running an E-Commerce store.
Magento is a great software for big online business. You can easily get what you want to be in your website. No need to install too much plugins because it was already there, you just need to ON/OFF it, easy updating,uploading and execution of promos but ofcourse it really needs a skilled and knowledgeable person to handle this cause it was so complex.
After 5 minutes I'm already signed out. I have an experience while updating one image of our item due to net connection then I was redirected to log in and so happen that my uploaded photo didn't updated, sadly I need to begin again nevertheless this software is great!
Once our dev team accidentally upload wrong pricing in our products but within a couple of minutes they solve it and immediately reflects in our website
Magento has allowed us to start with one website, and scale up to multiple brands, websites and products all under one system.
Bugs, bugs, bugs! Magento is a very powerful tool but can take a big toll on you with all the bugs you need to fix. While some of them will be our fault, there are a lot of basic things that need to be fixed every week or two.
While having a very large learning curve, Magento has a extensive library of extensions that allowed us to customize and launch our website a lot faster than if we had to build it from scratch.
I like how everything is organized and easy to use and move things around.
Sometimes it is super slow after an upload and it can take forever to save products
Having all of our product information in one place.
I like its ability to export large quantities of data in a quick and efficient way. The data can also be manipulated for your benefit in so many different ways.
I dislike that the pro version is so expensive yet has the tools we would like to use for our benefit.
We use MBI to report all of our sales taxes, as well as, use it as a source of order fulfillment through the ability to export purchased products.
The functions you can complete in Magento are really powerful. You can build a website, manage all your products & categories, create promotions, store files, send transactional emails and more. Everything you need to run an e-commerce website is available in Magento.
It is a difficult product to learn and navigate initially. The WYSIWYG editor is not simple; links will break unless edited directly in the HTML. The file system is incredibly clunky and feels like it is suck in the early 2000's. It is easier to store images elsewhere when possible and reference them when needed. Creating promotions is easy, but there needs to be better organization that's more sophisticated than just sorting.
We run the entire e-commerce business using Magento, from the website, to product management, to sending transactional emails after purchase (we use a separate email program for our promo emails and campaigns).
The amount of data accessible and the reporting functions. You can get a candid view on products on hand, web order statuses, highest selling products, etc.
The interface is okay. Would ideally prefer a more friendly user interface but overall it gets the job done and covers most of it's bases.
We are using Magento to handle all of our front end hosting for our web site. Great way to take in web orders and works in conjunctions with our other software systems.
is really easy going, functional, and doesn't require extensive training or preparation to use it.
it's a bit dull on the image, it could even makes you fell asleep once in a while
with him we manage our cupons and discounts, is really helpuful for an ecomerce platform.
The way this all works together and the information that comes into the CRM and Inventory products.
The lack of training videos showing the way to ensure this all connects effectively.
Our online store. We would like to understand the analytics and SEO a bit more.
Magento is a web platform that delivers a great storefront that can be customized with a variety of different plugins and integrated features.
The search function on the front of the magento shop is very temperamental.
We have created a website that can take payments along with displaying our products in a user friendly manner.
Scalable is an understatement. We use a single install to run 3 stores and allow them to share products and inventory across the board. Endless modifications make this the most scalable platform as far as I'm concerned
Hire a developer, keep them close. It's easy to screw up if you're not well versed in code.
The use of magento saves me over $1000/mo compared to using pre hosted services. A few thousand was spent on setup, and the recurring monthly cost is only around $100