Salesforce is a cloud-based software company best known for its customer relationship management (CRM) product, which provides tools for sales, customer service, marketing automation, analytics, and application development. Key products include Sales Cloud for sales automation, Service Cloud for customer service, and Marketing Cloud for digital marketing. Salesforce also offers a platform for custom application development known as Salesforce Platform, integrating all its services through a common interface and allowing for extensive customization and scalability.
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