Writer Reviews & Product Details

Ease of use and time to value for the use cases I need to solve for

Latency of prompt requests, feels slower than competitors

To get over my writers block so that I can product content faster

Qordoba enables us to get better control of our product content through things like a streamlined editorial workflow, access to metrics that help us gauge content success, simple inventory and audits, metadata that facilitates content reuse, the capability to publish our style guide on beautifully formatted web pages, and better collaborations with our stakeholders. In terms of better collaborations with stakeholders, our engineers love Qordoba because it allows us to separate the content layer from the app layer, meaning developers no longer have to copy and paste our words into their code–Qordoba integrates seamlessly with Twitter’s proprietary strings management platform. Our designers love Qordoba because they can use the Chrome browser extension and Google docs add-on to check their writing against our style standards to create sturdy first drafts in their prototypes. (The Qordoba plugins function like Grammarly, but with suggestions coming directly from our Product Writing Style guide.)

The Figma plugin isn’t yet available, but I know it’s on the Qordoba roadmap. I look forward to implementing this when it’s available to further streamline our workflow.

It’s challenging to write and ship great content products at Twitter today. There are a number of reasons this is the case. * Our institutional knowledge is stored with a few content strategists, and hand-off for continuity is time consuming. * There’s no single-source of truth for copy, so it’s hard to keep tabs on overall quality, version control, and things like that. * We use multiples tools to create, review, and publish content, so it’s hard to keep track of where we are in the process and to find and retrieve historical work. * There are multiple languages we need to support, which makes things even more challenging. * In many instances, it takes a lot of tedious dev time to put strings into production, and to make updates to existing strings. * The content strategists who are responsible for copy have a hard time knowing what words are in the product at any given time, making it difficult for them to improve or reuse existing content strings Here are some of the ways Qordoba is helping us scale our content practice at Twitter. *Streamlined content authoring, revision, optimization, and publishing processes * Improved content quality/consistency * Tailored content experiences to user segments * Streamlined localization processes * Content preservation for legal/compliance purposes * Easier collaboration with stakeholders, most notably, engineering Lisa Jennings Young Twitter Design @LJenningsYoung

Qordoba helps my team quickly get content publication-ready. It's very customizable and useful beyond basic grammar and spelling checks. We're able to use it to ensure punctuation/formatting consistency, naming consistency (we use a lot of proprietary terminology that can be tricky to get right) , PII compliance, to check for readability, etc. The extensions are great - they seem to work well across all the websites/tools I normally use. The team has also been really responsive and receptive to feedback.

No major complaints so far. It would have been nice to have a longer trial period, as I wanted several colleagues to have chance to dig in and get their own style guides set up. At some point, I'd love to see a Firefox extension, but the Chrome and Google Docs ones work just fine for me right now.

Using Qordoba helps me focus on my writing, rather than thinking about punctuation and how to capitalize a specific term. Overall, I think it's helped improve quality of my content as well, since it checks for passive voice and wordy phrasing.

I think my favorite thing is that the sections for the various elements of style are so clear and precise. They are thought-provoking, in that you don't always consider the relevance of where a comma is used or the capitalization of a word - until it becomes an issue. So helpful!

Having the style guide in the program itself can make it hard to access when needed. But that also means it's available to everyone from anywhere, so with remote workers, that can be really beneficial.

It's really helped me with sorting through tone and style for my own purposes, as well as for my company. My company didn't have a style guide before I arrived, so this app has been really helpful for clarifying the points I want to make. And their webinars are fantastic!

- Customizing our own terminology, common mistakes, and banned terms. - Creating a styleguide where we can centralize messaging, phrasing, writing style, and brand voice guidelines. - The extensions (Chrome, Word, Google Docs) have been mostly how we've used it but there are people on the team who use the web app, which is easy to use. - Great customer support; heard that consistently from those in the company who have adopted it. Obviously important to me as I championed bringing on a tool.

- There's a bit of set up to get your word lists in there, customize your editorial style and get common mistakes set up, or else it's similar to other tools (but worth it in my opinion). - Their web editor removes formatting, which I've heard from some team members has been annoying. Formatting is well preserved in GDocs, Word, and via the Chrome extension though.

- We have many people who write across the company, from proposals in business development to marketing to the comms team, and there's a wide range of cultural and professional backgrounds on the team. It's nice to have a singular way of sounding to the market, and polish up things that don't sound as fluent or clear. - Definitely feeling the benefit of my colleagues being less wordy in emails and proposals, less formal and more direct. I'm the content control freak on the team so this stuff matters to me. - Seeing writing get better for another reason: I got to customize a lot of the messages in the error cards, so users get our brand voice / writing guidelines re-enforced as they engage with correcting their errors.

Setting up Writer was simple and straightforward. After checking a few boxes to indicate our corporate style guide's grammar rules and uploading a list of terms to check for correct spelling, we were set. The seamless integration with Outlook, Word and Chrome has helped our team stay consistent when writing across multiple platroms. Now, we use it often and I can confidently say we've cut editing time by 50% or more.

The text generation often results in robotic outputs, but it's getting better as we learn how to use the platform. Starting from something is better than nothing!

Content creation capacity and efficiency, style guide and grammar management across team members.

Overall, I think Writer is an excellent tool to craft optimized, engaging, and comprehensive content . The readability and grammar check function has helped even my most stream-of-conciousness writing go from convoluted to clear.

I will admit, the user experience was not super easy to navigate at first. While I felt as though the beginning step-by-step tutorial did a good job of setting you up with the basics, I still found myself having to flounder about to explore more of Writer's functions. In fact, I'm still not sure that I know how to utilize them all.

The idea generation, readability checks, and grammar checks are a massive help to me, especially when an article is needed with quick turnaround.

I like that Writer is an evolving platform, constantly improving its offerings. It's really useful for writing up blogs - even more technical ones - and I especially like the ability to generate recaps from webinars and podcasts. I hope to explore the product-specific offerings more soon.

There is definitely a learning curve to using Writer; it could be more intuitive, but seems to be improving.

Need to write blogs on heavily technical topics with a limited staff

I really like all the integrations Writer has!

I wish the desktop app allowed you to select text by highlighting it instead of selecting a box around the text. Sometimes, I have text that spans multiple pages.

Writer helps me when I'm in a creative rut. Writer also helps me keep my writing at an appropriate grade level.

Writer helps save time in content creation, and its use cases can be adapted for multiple needs, both internal and external (in terms of communications and marketing)

It's language is a bit cliché -- Its outputs wouldn't work without a significant amount of editing.

Writer helps me save a significant amount of time in transcribing and highlighting key areas from interviews with subject matter experts. It helps me get maybe 60% of the way to a completed blog draft, which is huge for a small team.

Writer is the writing buddy I don't have. I work by myself, so many time I wish I had a human to ask if there are different ways to say something. I love algie it saves everything. It's very searchable. I can be pretty messy, and I am still not sure how I'm ultimately going to set up writer to use. Right now, I still have pages and pages of blurbs.

Nothing I can think of at the moment can I get back to you

Thinking of other ways to say things, drafts saving, searchable copy database

I like how they've designed the interface, and while the tech ultimately does the same thing regardless of which template you use, the templates are good way to guide you through using the product. I also like that you can have recordings and pdfs summarized, which is new.

It can be a bit buggy and I often find myself having to restart the platform to make new requests within the same template. Also while the output is pretty good, it's not great. A lot of the content is generic.

Summarizing articles, long webinars or transcripts, reports, and grammar (brevity to be specific).

The browser extension is easy to toggle on and off. We use Writer this way frequently, less so in their writing tool. Using their tool would probably be better and faster, but I don't see the value in adding another step to my publishing process. I also need to be able to collaborate with coworkers who don't have Writer. I haven't delved into their cool AI features; but it's a cool idea.

The ability to use it in Google Docs is in beta, and I hope it's being prioritized because that's where we do a great deal of writing. I don't like that you have to scroll through a page to get Writer to evaluate it, I wish it would just evaluate the whole page (even if it's incremental, do the work before I get to that part of the page).

Writer helps us standardize capitalization and words used to describe our product and it's features. It's very helpful in standardizing language across our Help Center. Consistency is important, and Writer helps us be consistent easily. The rules feature is great and we have many. We use it when creating new documentation, but equally as important: it helps us quickly update older docs.

Automatic edits for branded terms & suggestions to make sentences less complex. Setting customized guidelines for the team is easy to do. Plugins are great, especially for Chrome - ensures more use by team.

Generative text options aren't as creative or nuanced as ChatGPT, but they do seem to be improving it.

Time-saving with editing was the primary need for my role. It helps ensure brand adherence with published content & easier reading on complex subjects.

The team's been great to work with, responsive, very technically sharp, considerate of my challenges. I've watched them grow over several years of development - continuous improvements in the system's features.

Feature growth has been pretty consistent over the last few years. It can be a bit hard to keep up with new capabilities.

Rapid string management - the ability to quickly get onboard with new products that we're managing has been huge. Easy to show progress and make the case for use internally.

We've enjoyed using Writer as part of our design process. It's been good for not only spelling and grammar checks but also in refining tooltip and error message language.

Writer seems more suited for a marketing team as of now.

Writer helps me refine language for tooltips and error messages. It also helps generate different language options.

It has a great and intuitive user interface and user experience is great. It is also easy to use and AI is great.

It is a little costly and sometimes a little inconsistent.

I need to draft many articles and writer helps me in doing that. I love the AI features it offers.

The updated Figma plug-in shows some promise in helping streamline a product designer's workflow. I like the simple command buttons to quickly generate options. Writer is a good tool for getting past the "blank page" problem!

I find myself often confused by the interface. The terms and snippets management can be confusing with the "tray" overlapping the right side of the screen. The idea of the terms and snippets is nice – especially for folks working within a brand and style – but it's not much more than a fancy spellcheck. This tool might be best for those working in marketing and support. I haven't found as much use in digital product design.

Generating options for content. Staying on brand, using particular terminology.

I appreciate the fact that Writer allows you to rearrange the headlines, whereas with other AI tools like ChatGPT, this feature isn't available. Additionally, I find it valuable how you can include statistics using Writer's feature.

I feel that headlines are often limited. For instance, if you attempt to generate new headlines after a few tries, you may find that they tend to cycle back to the same ones. This can give the impression of a limited variety

Writer can sometimes contain excessive wordiness and unnecessary fluff in the written material.