We are the industry leader in deliverability. Experience SMTP.com for yourself to see why our customers love us, and why those who leave often come back.
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Training | Documentation |
Languages | English |
It aids to weed out fake email IDs which makes the Campaign more efficient and fool proof. integrating it is also easy.
Pricing can be pulled down a little and on the technical side seems fine.
Campaign running is made easier for me and details metrics also available for reference
SMTP is very useful in sending mail to the target audience more effectively and has a higher delivery ratio when compared with other competitors.
There is not much issue with SMTP so far going good.
SMTP helps us to send messages to genuine or valid email ids. SMTP is benefitting us in making more profit by providing more ROI.
It helps me send emails to my subscriber inboxes. The detailed reporting and dashboards are highly insights full
They dont have any cons at this moment it is the best platform to prevent spam rates
It helps me reach my emails to my subscribers inbox rather than promotional or spam folders
Simple and user-friendly interface Additional features
The free plan has significant restrictions on email volume and features, making it less usable for many potential users.
SMTP.com utilizes its robust infrastructure and anti-spam measures to ensure high email deliverability, reaching your intended recipients.
SMTP.com is a powerful email relay service with excellent deliverability, ideal for businesses sending high volumes of email. However, mixed customer service reviews and higher pricing for low-volume users might deter some. Consider your email volume and preferred support quality before making a decision.
Cost-effective for high-volume senders, SMTP.com's pricing might be high for businesses sending only a few thousand emails monthly. More affordable options exist for smaller volumes.
One of the biggest challenges for businesses sending emails is ensuring they reach their intended recipients and avoid spam folders. SMTP.com tackles this by using dedicated, whitelisted IPs and robust infrastructure, boosting deliverability rates.
They have quite an aggressive sales team but the level of support and expertise they have is amazing. We had deliverability issues with sparkpost before and they just shut down our account and with smtp folks we were able to quickly setup everything and have good results so far.
aggressive sales team, No interface to manage email campaigns
we were able to quickly integrate our legacy platform and they really helped us with configuration
It has actually served us well and created us a minimum of 50% of our brand-new company. I send out just 5000 e-mails every 2 weeks, usually without mistake. With every SMTP provider there will be some concerns, it's how you solve them, the support was spot on every time
The only cons I would point out is that the UI has to include some little functions, like password reset for extra accounts
Sending marketing emails and promos, it's our to go service for sending mass email
SMTP2GO is so easy to use and beneficial to our company
there is nothing I dislike about SMTP. it is a great product in my opinion.
we have direct deposit and this makes it so easy to get everyone their check stubs.
Response time is very fast and service quality is on the very high level.
Nothing to mention here, everything we needed has been met.
They help us improve our deliverability and make sure our emails get through to inboxes.
Service is fast, friendly and helpful. They're always willing to work with us to resolve any issues or improve our results.
We are satisfied, this is not applicable
They help us improve our deliverability and make sure our emails get through to inboxes.
The people behind SMTP, they always provide the utmost assistance and offer great advice/help if ever we stumble.
We've been wholly satisfied with SMTP and their services. Nothing for me to put here.
We've used a variety of ESPs and SMTP has continually yielded some of the best results. They help to insure that our mailings get to our customers.
Excellent delivery rate for website and web application emails. Excellent documentation for api and resources
No free plan to try out.need to have knowledge in i th for development to set things up.
Deliverability is really quite good and this is always number one for me.
SMTP helps a lot for my team to filter spam email IDs and ensure in delivering the emailers to relevant and potential email IDs. With this, we are a able to execute campaigns effectively and show better results.
We have not experienced anything negative about SMTP. So far everything is going good and we expect it continuous.
We were having facing problems in reaching out to valid emails, excluding the spam email IDs. With SMTP we were able to achieve in excluding the spam IDs.
It been an year working on SMTP,so far my experience is very good It's easy to use and cam be integrated with most of the email platform
It is bit expensive otherwise everything is good
It is very much effective with email transfer My project deals with Smtp on daily basis
The most helpful thing is it's easy to use and can be integrated with the email platform I use. So I would definitely recommend it to anyone who needs an smtp service
It's a bit expensive so that's a disadvantage
It's helping sending emails at scale
I liked their services, their UI to create email templates, campaigns to send emails
sometimes emails are blocked by firewalls, text limit in the emails
Smooth email delivery, userfriendly UI for all kinds of users
What I like best about SMTP.com is that I don't have to worry about junky and spammy websites causing the shared IP address to get penalized. That was the most critical factor for me when it came to me choosing SMTP.com over a competitor.
The two main dislikes I have at the moment are that SMTP.com doesn't have a more affordable plan, and it does go down for a few minutes every few months or so, which could equate to lost leads. I don't expect it to have a free version, but a plan for light use would be nice, as I don't think I will ever generate more than 1,000 emails in a month. Overall I don't think anyone can go wrong with signing up and incorporating SMTP.com into their website's tech stack.
I am sending out notifications or web form submissions.
It is easy to set up, secure and gives me analytics that helps me keep my lists up to date. In the years I've been using these guys to relay mass emails, I've never had any difficulty with their service. It just works. Also, their servers seem to consistently stay off the blacklists.
The reporting features are pretty broad, but they could be broader. I would like to download a list of all hard-bounces and all complaints over a given time period in one report, but right now it requires two reports to get all that data.
They make sure the bulk email I send for my clients gets delivered. The high deliverability rates are the first step in achieving good ROI on email marketing campaigns. The reports they give me make sure I keep lists up to date and neer spam anyone.
Customer service has been quick to respond and helpful. Set up has been relatively simple and online guides are helpful. We are only testing the system at the moment so have not used the system widespread just yet. We are planning to test the dedicated IP service next. SMTP.com worked smoothly with Filemaker scripts to send emails via SMTP.
Have to pay extra for a dedicated IP address in order to send to @qq.com addresses, because the domain limits the number of emails in a certain time-frame that it will accept from any single IP address. Being in a shared pool of IP addresses meant my single email to a @qq.com address was rejected. If you're planning to do business with China or have any Chinese contacts this will be a concern for you. We have not encountered this issues with other domains as of yet - we are still testing the shared IP address pool at the moment. Online set up guides were out of date, need to be kept current.
Our email provider has a 70 email per address per half hour limit. We have hundreds of clients that we need to notify of payments on a single day. We needed a way to bypass that limit. Our database system was also experiencing errors when trying to send via our standard SMTP server, we needed a separate SMTP server to test the issue.
Best part was a very seamless integration, also with regards to migration it was very smooth and fast.
I think they can make their on-boarding flow more easier and simpler.
The problem was tracking and scanning of all email communications which SMTP helped in solving