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Pipefy
Streamline Your Workflow
4.6
(223)
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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Pipefy Categories on Findstack
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What Pipefy is best for?
How does Pipefy compare to Kissflow?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
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Pipefy Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2024
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Enterprise (> 1000 emp.)
May 06, 2020
 Source
Overall Rating:
5.0
SM
Stephan M.
Travel Associate
Share
"Pipefy is the perfect app for work flow automation, customization and motivation as well."
What do you like best about Pipefy?

The kanban style flow of tasks and the automation that helps in reducing redundancy by 50%. Dynamic style reporting! All the features that make tasks fun and simple.

What do you dislike about Pipefy?

It took a while to learn everything that Pipefy can do and trust me the features are so many and amazing!

What problems is Pipefy solving and how is that benefiting you?

Automation! getting rid of redundancy. process flow and communication both within the team and with our clients!

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
ER
Emerson R.
Founder
Share
"Pipefy is a fantastic toll organize all taks you have to do."
What do you like best about Pipefy?

It simplifys your work and remind you the dates you have to deliver the taskes. Alsol, allows you to keep up with your progress and the progress of your team mates. that is good for transparancy.

What do you dislike about Pipefy?

some times fells a bit disorganized and it takes a time to find somethigs.

What problems is Pipefy solving and how is that benefiting you?

all my companies problems. we used to use othe plataform but i didn´t attended our needs and was too simple.

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
LB
Liam B.
I
Share
"This is the best software we have purchased in a long time ."
What do you like best about Pipefy?

Its simplicity of use and the tutorials we received at the beginning. They were excellent

What do you dislike about Pipefy?

Very little, we use it every day and can't fault it

What problems is Pipefy solving and how is that benefiting you?

We use it for our sales, ordering, and deliveries. It is invaluable

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
SN
Sandrival N.
Founder
Share
"Simplest and most complete tool ever"
What do you like best about Pipefy?

I like simplicity and Pipefy delivers me it. Not just for me, but to the hole team. Pipefy is simple but powerful and complete. Everything we want to control, we can do inside it. I love the way we can concentrate all information inside the platform, such as emails, comments, documents, and everything else.

What do you dislike about Pipefy?

Sometimes I think new improvements could be faster. Another point that could be very important is to export databases. We always reconsider inputting all our data inside Pipefy because it's not possible to export some items later. I also would like if it was possible to chat inside Pipefy. It'd be possible to do more in it.

What problems is Pipefy solving and how is that benefiting you?

Operation control, team remote work, and more. We just could abandon dozens of e-mails and focus on what's more important for us. Since we adopted Pipefy for BPM we've never had problems with due dates or something like this. Even some tools told to be specific for accountants couldn't deliver the same performance on processes control inside our organization.

Small Business (50 or fewer emp.)
May 04, 2020
 Source
Overall Rating:
5.0
Willian M. avatar
Willian M.
Professor
Share
"An Amazing Kanban Simplified Tool For Everyone"
What do you like best about Pipefy?

Its simplicity and how easy it is to use. To create automations is the easiest part and you can do a lot with just a few hours of learning.

What do you dislike about Pipefy?

I find the number of rules and automations very limited (if you don't sign up for a premium signature)

What problems is Pipefy solving and how is that benefiting you?

I am solving pretty much everything with Pipefy. We have all our clients connected with us through the tool and we receive, since new demands from corrections on our service as well. I have realized we have automated the whole process of sending e-mails. By the way, that is something the tool does it by itself. You can configure to have e-mails sent every other phase it goes to or through.

Small Business (50 or fewer emp.)
May 04, 2020
 Source
Overall Rating:
5.0
AL
Arthur L.
Founder
Share
"Really userful"
What do you like best about Pipefy?

The flexibility of Pipefy, beeing able to use it in various ways

What do you dislike about Pipefy?

Sometimes it is a slow plataform and it is not that good for project management yet

What problems is Pipefy solving and how is that benefiting you?

We use Pipefy to control the leads of new projects, we control the cash and new investments and we have a pipe for each project to be managed, so we can have a better control of whats happening in a certain project and be transparent with the company. We use the sprint app (sprint planner), to be able to control how many point a project have in a week, so that using Scrum, we can control the progress of the project i am and the project i am beeing the manager. We also use Pipefy to help our trainees look what activities they need to do, so they dont get lost.

Small Business (50 or fewer emp.)
May 04, 2020
 Source
Overall Rating:
5.0
Gustavo M. avatar
Gustavo M.
Fundador
Share
"Ferramenta completa, fácil de usar, didática e incrivelmente útil!"
What do you like best about Pipefy?

Integrações com muitas ferramentas. Muito bom!

What do you dislike about Pipefy?

Em alguns momentos as atualizações demoram para ocorrer, mas no geral é super rápido e fiel!

What problems is Pipefy solving and how is that benefiting you?

Nosso fluxo interno de trabalho e entrega para os clientes foi 100% solucionado e melhorado com o Pipefy!

Enterprise (> 1000 emp.)
May 04, 2020
 Source
Overall Rating:
5.0
Lucas P. avatar
Lucas P.
Rpa Team Leader / Solution Architect Sr.
Share
"Pipefy: How to easily organize your tasks"
What do you like best about Pipefy?

Ease of use: Pipefy is a very useful and ease of use platform. With just a few clicks, it's possible to create a whole process to control and manage tasks using workflows (Kanban style). It's simple to create but it's not a simple platform since you can find a lot of integrations, automation, and features to help you create the workflow you need. Pipefy's Support: The support is really great. They are always prepared to help you in a very short time.

What do you dislike about Pipefy?

Lack of functionalities: Considering all of their features, integrations, and also automation, Pipefy has a lack of functionalities which sometimes can be painful. For example, it's not possible to do a math calculation in a Number Field (but you can do this in the report page which is not the case most of the times). Also, as another example, it's not possible to extract a whole database with just one click.It's some details that they may (and should) fix in the future.

What problems is Pipefy solving and how is that benefiting you?

Pipefy can solve all of your problems when it's related to organize some task or just create a simple workflow to manage your team. The main benefit it's the possibility of creating these workflows very quickly. You don't have to mind with Pipefy, you just have to mind with what you really need: your process. Also, in the Digital Transformation area, Pipefy is the king of standard processes, and this is what we are doing now: Transforming Processes.

Small Business (50 or fewer emp.)
May 04, 2020
 Source
Overall Rating:
5.0
MM
Martin M.
Founder
Share
"Pipefy is a great tool for make business process easier. It really help us streamline our procedures"
What do you like best about Pipefy?

Customizable forms, integration with zapier, and ability to embed form in web

What do you dislike about Pipefy?

I would like a faster response in the interface. And it would be great to have fields that can be automatically calculated from other fields

What problems is Pipefy solving and how is that benefiting you?

It is allowing us to avoid human errors in processes

Mid Market (51-1000 emp.)
Dec 16, 2019
 Source
Overall Rating:
5.0
Daniel C. avatar
Daniel C.
Founder
Share
"Pipefy no dia a dia."
What do you like best about Pipefy?

A forma simples, as fontes grandes, a facilidade de uso intuitivo e sozinho, você vai se virando e aprendendo a configura, ah, os modelos de pipes pré prontos são uma mão na roda.

What do you dislike about Pipefy?

Conteúdos poderiam e deveriam ser em português (PT-BR) viu.

What problems is Pipefy solving and how is that benefiting you?

Fluxos de processos, acompanhamento de tarefas, e principalmente, recuperação da informação.

Small Business (50 or fewer emp.)
Nov 27, 2019
 Source
Overall Rating:
5.0
Kennedy S. avatar
Kennedy S.
Gerente De Desenvolvimento
Share
"Facilidade de uso"
What do you like best about Pipefy?

A facilidade de uso e navegabilidade na ferramenta, os desenvolvedores estão fazendo um excelente trabalho facilitando muito a vida dos usuários.

What do you dislike about Pipefy?

Integrações são sempre complexas né, fica aqui uma dica para tentar encontrar uma fórmula mágica para integrar com outras aplicações sem muito esforço para o usuário.

What problems is Pipefy solving and how is that benefiting you?

Estou usando a versão free, então por enquanto parametrizei apenas dois quadros onde eu faço o controle de funcionalidades e melhorias que precisamos fazer na nossa aplicação e o outro quadro estou começando a utilizar que é o CRM desenhado para o nosso negócio, ainda estamos apanhando na fase de captura de leads então não deu pra testar a aplicação como um todo.

Enterprise (> 1000 emp.)
Nov 20, 2019
 Source
Overall Rating:
5.0
PG
Paula G.
It Support
Share
"Pipefy is an awesome tool for process management"
What do you like best about Pipefy?

Pipefy is a great management tool that helps us in business helps us to organize and execute all processes in one place. With this tool we are structuring processes and standardizing them to avoid errors, and quickly identifying bottlenecks and eliminating waste.

What do you dislike about Pipefy?

The service is excellent and we have nothing to complain about. Honestly, I don't see anything bad to say about Pipefy.

What problems is Pipefy solving and how is that benefiting you?

With this tool we start to perform daily processes and activities in a practical and intuitive tool, enabling and abandoning inefficient methods such as manual forms, spreadsheets and even the excess of emails.

Enterprise (> 1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
5.0
SS
Sara S.
It Specialist
Share
"Very efficient work management."
What do you like best about Pipefy?

It is the best Work Management software we have ever worked with. It is really amazing and its interface is easy to use. In it we can keep everything in one place and do not have to be between emails and spreadsheets. Plus, we easily organize and have visibility into everything that is happening in your area, such as calendars, notes, activities, filters, and more.

What do you dislike about Pipefy?

We could not find any negative defects in this work tool. All features work very well.

What problems is Pipefy solving and how is that benefiting you?

With Pipefy we truly have Process and SLA improvement and gain. We easily discover and eliminate bottlenecks and understand what is hindering our goals. With this tool we have a centralized and structured collaboration.

Enterprise (> 1000 emp.)
Sep 17, 2019
 Source
Overall Rating:
5.0
Badmus O. avatar
Badmus O.
Web Developer
Share
"Reviews for pipefy. "
What do you like best about Pipefy?

Pipefy is an organised platform for business management. It is very rich in its features.

What do you dislike about Pipefy?

It can be a little bit confusing but very easy when you get a total hang of it.

What problems is Pipefy solving and how is that benefiting you?

I process all my business related activities with Pipefy.

Mid Market (51-1000 emp.)
Aug 26, 2019
 Source
Overall Rating:
5.0
Vincent M. avatar
Vincent M.
Project Specialist
Share
"Easy to use and very helpful to manage internal process in an organization."
What do you like best about Pipefy?

I like that it is so easy to use and to personalize, creating a unique and useful tool, I also like that they are always bringing something new and are open to suggestions.

What do you dislike about Pipefy?

The best system and still no drawbacks to tell.

What problems is Pipefy solving and how is that benefiting you?

The visual organisation of project status helps the team to stay at the same page always,the system also enhances productivity and automation process.

Mid Market (51-1000 emp.)
Jul 02, 2019
 Source
Overall Rating:
5.0
Chafi A. avatar
Chafi A.
Engineering Manager
Share
"Simply Fantastic"
What do you like best about Pipefy?

Ease and practicality when creating and/or tracking workflows.

What do you dislike about Pipefy?

Absolutely nothing. It would only add more automation options, and allow basic conditionals in the free plan.

What problems is Pipefy solving and how is that benefiting you?

I don't lose sight of anything and can do accurate and faster follow-ups.

Small Business (50 or fewer emp.)
Mar 12, 2019
 Source
Overall Rating:
5.0
Fernando N. avatar
Fernando N.
Sócio Fundador E Diretor Executivo
Share
"BUSINESS PROCESS USING PIPEFY: MOVING FROM PHILOSOPHY TO PRACTICE"
What do you like best about Pipefy?

FLEXIBILITY , CONTINUOUS IMPROVEMENT, TEAM SUPPORT

What do you dislike about Pipefy?

Not provided

What problems is Pipefy solving and how is that benefiting you?

PROBLEMS: INFO WITH PEOPLE NOT IN THE COMPANY DATA REDUNDANCY BENEFITS: INTEGRATION BETWEEN PROCESSES TEAM COLLABORATION PERFORMANCE MANAGEMENT

Small Business (50 or fewer emp.)
Feb 22, 2019
 Source
Overall Rating:
5.0
Jack B. avatar
Jack B.
Ägare
Share
"Easy and detailed"
What do you like best about Pipefy?

The blazing fast and beautiful looking UI.

What do you dislike about Pipefy?

I'd like to see some additional languages in the coming future, that would make my organization a life long customer.

What problems is Pipefy solving and how is that benefiting you?

Well we're mostly used to using older management tools like those from Atlassian (Old and easy to get lost into). In Pipefy it is super easy to find what I am looking for.

Small Business (50 or fewer emp.)
Feb 22, 2019
 Source
Overall Rating:
5.0
Kelvin G. avatar
Kelvin G.
Projetista De Cad
Share
"Revisão Pipefy"
What do you like best about Pipefy?

Praticidade de montar formulários e pipes, com fácil visualização.

What do you dislike about Pipefy?

Muito pouco tempo para usar o premium, até eu convencer o pessoal da empresa que o Pipefy pode ser realmente algo útil, já acabou o tempo. Por isso tenho começado por setores/processos pequenos e específicos. Lembrando que a empresa está completa de pessoas leigas e que não tem uma noção básica de gestão de processos.

What problems is Pipefy solving and how is that benefiting you?

O Pipefy tem ajudado aos funcionários da seguinte forma: manterem um "padrão" quanto ao comprimento dos fluxogramas de processos; responsável por cada etapa do processo estar por dentro do que está acontecendo e em qual "fase" estaria o trabalho em questão, sem ter que ir na mesa de cada um perguntar algo; padronização ao inserir informações, facilitando e melhorando a qualidade das informações aos que estão envolvidos nos processos; por último, mas não menos importante, aproveitamos para criar um registro de clientes, que não tínhamos antes.

Mid Market (51-1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
5.0
JB
Jason B.
It Administrator
Share
"For managing workflow"
What do you like best about Pipefy?

it's the best program for me to manage my IT workflow. it allows me to know what's going on and be in control of the integrated systems at all times and always is at my finger tips.

What do you dislike about Pipefy?

I actually can't think of anything that I don't like with this, it's excellent

What problems is Pipefy solving and how is that benefiting you?

it allows me to control the IT workflow without really spending too much time on it. it's saved me time and numerous headaches by allowing me to control everything I need to in the click of a button