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Melio
4.6
(135)
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Melio Reviews & Product Details

Melio Overview
What is Melio?

Melio is a free & simple bill pay solution for small businesses, accountants, and bookkeepers. Pay any business expense with just a few clicks.

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Melio Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Melio Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
Melio Logo
135 Melio Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
CW
Candice W.
Bookkeeper
Share
"Melio is super user friendly and easy to use! I love it"
What do you like best about Melio?

the layout! its easy on the eyes to understand

What do you dislike about Melio?

some features need to be added. ex Drag and Drop to add a bill and emailing forwarding

What problems is Melio solving and how is that benefiting you?

saving me time !!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
IA
Ian A.
Bookkeeper/Business Owner
Share
"Simple to use, very helpful."
What do you like best about Melio?

The payment approval workflows. They're simple to use, and help keep the business owner feeling in control of all money going out.

What do you dislike about Melio?

There aren't a ton of features. I'm not complaining about that, as I know it's a free platform and super helpful, but perhaps some more robust features if I had to find something to complain about.

What problems is Melio solving and how is that benefiting you?

Getting bills organized, approved and paid for some of my clients. This makes it a lot easier for me to handle my client's bills, and I appreciate that it's free to use.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
OM
Omer M.
Ceo
Share
"User Friendly with Free ACH"
What do you like best about Melio?

The staff is amazing, customer service is prompt, and the dashboard is very easy to use.

What do you dislike about Melio?

No API for automated ACH payments, otherwise everything else is great.

What problems is Melio solving and how is that benefiting you?

I can ACH payments to my vendors without incurring any fees.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
Lauren B. avatar
Lauren B.
Sr Operations Manager
Share
"The simple answer to paying my vendors"
What do you like best about Melio?

The simplicity of the set up of melio and the integration with quickbooks

What do you dislike about Melio?

I was unable to cancel a failed payment even though melio had given the refund instantly back to my account and I had created a new bill. Not a problem just a slight annoyance

What problems is Melio solving and how is that benefiting you?

Free payments to contractors through quickbooks

Small Business (50 or fewer emp.)
May 25, 2022
 Source
Overall Rating:
5.0
SF
Sarah F.
Owner Of Boutique
Share
"Great way to pay anyone with a credit card"
What do you like best about Melio?

There are many places that don't accept credit card I was able to pay a rental payment with a credit card which my landlord did not accept so this service and gave them an ACH deposit so I could use the credit card

What do you dislike about Melio?

The only thing I dislike is that payments are not immediate it would be nice to figure out a way that the ACH could post same day with a nominal fee like an instant transfer of some sort

What problems is Melio solving and how is that benefiting you?

Paying vendors who only accept ach

Small Business (50 or fewer emp.)
Mar 09, 2022
 Source
Overall Rating:
5.0
JR
Jennifer R.
P
Share
"FREE ACH Transfers? Yes please!"
What do you like best about Melio?

I love being able to receive ACH payments without having to pay a fee! Other payment processing companies I've used charge a fee for this. Also, love the option of paying with a card to earn CC points.

What do you dislike about Melio?

Would love a faster turn around time on the deposits, but know going in that it may take about a week to receive. Still worth it in order not to have to pay a fee.

What problems is Melio solving and how is that benefiting you?

I'm able to save money on my bottom line by using Melio. Bank and merchant charges certainly add up, so I'm happy to minimize the amount that are taken from me and put that money back into my company.

Small Business (50 or fewer emp.)
Feb 18, 2022
 Source
Overall Rating:
5.0
JQ
Joel Q.
B
Share
"Best payment processor company in the USA"
What do you like best about Melio?

Is is online platform that have a direct communication with their clients. The online chat is very responsive easy to use and express your concerns .

What do you dislike about Melio?

Honestly minor bugs in the webpage that need to be corrected. But I have seen they are constantly updating the page so the issue I am sure will soon go away

What problems is Melio solving and how is that benefiting you?

$0 dollar cost to pay my vendor as fast as one day. I do have to worry about any bank fees. Now I am using Melio to get paid and not additional cost.

Small Business (50 or fewer emp.)
Feb 16, 2022
 Source
Overall Rating:
5.0
NL
Natasha L.
Ceo
Share
"I love this software more than any other accounting software,"
What do you like best about Melio?

It's easy friendly and safe. Customer Service is impeccable.

What do you dislike about Melio?

That it doesn't have an app available on google play or apple yet.

What problems is Melio solving and how is that benefiting you?

That there's a software that's easy to use and understand for both the organization and it's vendors.

Small Business (50 or fewer emp.)
Feb 09, 2022
 Source
Overall Rating:
5.0
NP
Nancy P.
Bookkeeper
Share
"Melio is a great option!"
What do you like best about Melio?

I like that my client can choose how they want to pay and then pay the fee without me having to explain it! I also like being able to set monthly expenses to be paid automatically!

What do you dislike about Melio?

I recently had to send money to India, and Melio does not provide service there yet. Other than that I have been quite pleased! There are a few website enhancements I would make but there have already been positive changes so I am sure it will just continue to improve.

What problems is Melio solving and how is that benefiting you?

With Melio I am able to pay vendors via ACH without much fuss. That is a win for all of us. Having to set them up once and make payments over and over is a time saver!

Small Business (50 or fewer emp.)
Feb 06, 2022
 Source
Overall Rating:
5.0
AM
Angela M.
Founder & Ceo
Share
"I tell all my customers about Melio!"
What do you like best about Melio?

It's free to make payments! Plus it syncs with the bills in QuickBooks Online.

What do you dislike about Melio?

As my business is in Canada I can't actually use it yet :) But I have used it for a non-profit where I was on the board as the Treasurer.

What problems is Melio solving and how is that benefiting you?

Reducing banking fees for paying vendors, and paying them faster.

Small Business (50 or fewer emp.)
Feb 04, 2022
 Source
Overall Rating:
5.0
Abraham G. avatar
Abraham G.
Founder
Share
"Smooth payment solution"
What do you like best about Melio?

Integration with qbo works great Approval system

What do you dislike about Melio?

Not being able to pay partial bill or consolidate payments for many bills in one (some partial some full)

What problems is Melio solving and how is that benefiting you?

Cutting and mailing checks

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
5.0
JL
Jen L.
Lead Ignitor
Share
"Great Experience So Far"
What do you like best about Melio?

Melio makes it easy for my clients to pay me. It's seamless

What do you dislike about Melio?

So far... not much. However, I don' t like that it can't figure out that a payment didn't go through until afterwards.

What problems is Melio solving and how is that benefiting you?

The % credit cards charge. We prefer ACH Transfers and it makes is SUPER easy!

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
5.0
JB
Joe B.
Owner
Share
"Easy & Free Bill Pay"
What do you like best about Melio?

Melio is straightforward and streamlined, it takes a ton of time out of our bill pay.

What do you dislike about Melio?

We use quickbooks for accounting, it's easier to enter bills independently and then match payments back. The sync just seems to add a lot of extra steps (mostly on the quickbooks side.)

What problems is Melio solving and how is that benefiting you?

Melio has helped us save a lot of time. And since it reaches out to producers directly so they can decide how they get paid (check or ACH), everyone seems to be happy.

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
5.0
Krishnamoorthy K. avatar
Krishnamoorthy K.
Search Engine Optimization Manager
Share
"Easy way to make payment with Melio"
What do you like best about Melio?

Melio is mostly used to pay merchants that are not able to be paid online. It's perfect for what you're looking for! Simply entering the invoice and going through the procedures of setting up the payment ensures that the payment is processed without my having to print, stamp, and send checks. Melissa assisted me in liquidating capital to enable me to make a higher-return investment in a more promising venture. The procedure was straightforward, and I am really pleased with their performance. Sending checks is completely free! It's simple to use! It is compatible with my accounting program. I'm sure my merchants will remember me.

What do you dislike about Melio?

It would be nice if it could sync the address information with Quickbooks. For the time being, we must input it in both locations. I would also want to be able to see when a vendor's check has been deposited (as well as a copy of the check), rather than having to contact customer support every time a check is placed.

What problems is Melio solving and how is that benefiting you?

It saves time, stamps, and paper, and it's simple to keep track of payments. My consumers appreciate the convenience of being able to pay through electronic means. As a small company owner, I have limited time, therefore I like that Melio functions as a virtual partner. Effortless and simple - I can't believe it took this long for someone to come up with such an innovative service. Very satisfied with the service and will refer it to my other friends who own small companies.

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
5.0
Rohit A. avatar
Rohit A.
Founder & Ceo
Share
"Best Tool To Pay Vendors & Contractors"
What do you like best about Melio?

Melio is one of the best tools to pay for vendors and contractors with no additional cost to start. It's free to use and has the free forever plan to use and gain experience.

What do you dislike about Melio?

It's kind of like a complete tool. We have not felt so far any lack into the system as we have been recommending Melio to our clients for their business use to ease.

What problems is Melio solving and how is that benefiting you?

Melio helped our clients and us pay their vendors, contractors, and working professionals, receive payments, raise invoices, and so on. It's one of the best tools we are recommending now.

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