HubSpot Marketing Hub is powerful software comprised of a suite of tools designed to convert visitors into leads. The platform allows users to create lead flows and forms and kickback emails, gather accurate analytics, and deliver great audience insight that can help grow your business. Using the software, you gather enough data to optimize marketing efforts. The platform is used by over hundreds of thousands of customers all over the world who rely on HubSpot to attract and engage customers.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The options for integration and creativity are endless. I did not have to re-invent the wheel to create dynamic landing pages
Sometimes it is difficult to manipulate templates and landing pages
Outreach and workflow
Suivre sa stratégie marketing et la déployer avec toutes les possibilités de Hubspot. Les différentes fonctionnalités permettent d'avoir une stratégie complète.
La prise en main sur le début, beaucoup de possibilités et d'onglets.
Permet de centraliser nos différentes tâches sur un seul et même outil !
That it offers free features that would cost fortune else where
the interface is all web page format which is really heavy and slow to figure out
it helped us expand our marketing platforms to include social media advertising
Hubspot truly listens to community feedback and continues to release new updates with further features and new tools. I know if it's missing something or a way to be improved, it will mostly likely happen within the year.
I think the marketing email builder can still be improved, it often feels clunky and rigid when trying to set up layouts.
It pulls in all marketing activity into one place. The reports and dashboards can be fully tailored per department while provuding overview for the entire company.
The integrations through our website including products, sales workflows, forms, CTAs and everything is unmatched with HubSpot.
There's nothing I dislike really. Everything works wonderfully.
Connecting our new CMS website and our sales best practices through HubSpot is vital to growth of our business, sales, and a better customer journey!
I love how HubSpot always has a new offering that mirrors the tech we're seeing in our industry - options for employee advocacy, social scheduling, AI to assist in writing. Everything that pops up in our industry, HubSpot is quick to create an in-tool solution for us marketers so we can test it out and also stay on the cutting edge. It's one of my favorite things about HubSpot.
Not much! The AI tool is still a work in progress and I know it'll get better. But for now it's nice ot at least have a tool to help assist.
I am building a marketing department from scratch at my new role and HubSpot has been crucial to giving me one interface where I can manage everything on my own as I build it. In particular, the social scheduler is saving my life! I don't have budget to add to my marketing tech stack and since HubSpot has a solution - I don't need to.
-Customizations: Easily customizable, can add new properties, edit, manage and connect APIs -Automation: Forget manual tasks and tracking everything in excel sheets, here are the next-gen automation features like workflows for marketers and sequence automation for sales! -Transparency: Complete visibility across teams, and the ability to restrict or give permission without paying for additional licenses! -Customer support: Really quick, you can connect with them on call/zoom to solve your issues and they are highly knowledgeable -Hubspot Forms: We really use HubSpot forms extensively and are easy to build, manage, and automate workflows, moreover you a detailed analysis of the performance of forms and a new feature to compare with other forms! -Website tracking: One of the mouse useful features, you can use it to track a prospect's journey on the website and get a comprehensive timeline view. -Salesforce integration and a whole lot of other options: Marketplace!! and the ability to integrate so many other tools! They even have API integration and automation features to get you going! -The HS team: A really helpful CS team and has always been customer-centric.
-The pdf download on form submit is not available, But I'm sure this will be rolled out soon!
-Lead tracking: We have a complete view of attribution reports and can identify key areas/channels that are working for us! -No-data-storage limitations -Marketing Automation: workflows, dashboards and sequences!
I love the fact that everything is connected. My marketing and sales activities and CRM. I can keep track of everything in one place.
When outside vendors make changes to their policies - like Instagram not allowing planned posts for creator pages, I don't feel like Hubspot adjusted fast enough to solve the issue.
I can keep track of all social posts and landing page campaigns in one place. When a client asks me what I have done for them I know where to look to get the information quickly.
How easy it is to use! It's wonderful to navigate.
No POS. Could really use that selling merchandise.
That I don't need a ton of people to run my website. I can do it alone.
The main thing for me is to have all my Pipeline Data in one place. It is much easier to run data analysis and improve revenue performance with that. The new CMS also works fine for SMEs, I would say. Overall, it has a friendly Interface and is open to integration with other CRMs if you don't use theirs (I highly recommend you do, especially with this new Prospecting feature). After you use it for a few months, you will see how easy and logical it is to find and organize things. I use it on a weekly basis, and I'm pretty happy with everything I've seen so far. Customer Support is generally helpful. The self Onboarding process is pretty straightforward, and the community support is usually helpful.
It's impossible to personalize Lead Lifecycle Stage. While this can be a bad thing in some context, I still think it is for the best since their standard format works in all types of organization.
Google Ads Conversion Tracking through offline events, Social Media posts scheduling and analytics, Lead data collection - visualization - analysis, and more.
Used and onboarded correctly, it can offer you 'one pane of glass' for your marketing activities.
Customers may need some help to understand what it is they require in the way of HubSpot Marketing Starter, Professional or Enterprise, how many contacts in the first instance etc.
HubSpot pulls together all the different elements of inbound and outbound marketing. It enables Secret Source Marketing accountability in how we work with clients, because they can visibly see what we're working on and the results of the effort over time.
Everything in one place, AI is very helpful to create captions for social media. Customer support has been helpful when we cannot figure something out.
The photos for Instagram are not automatically resized, video content for YouTube cannot be posted and when we create emails we cannot get the digital design done in Marketing Hub, we always have to create it prior using Canva.
It helps us deliver content and schedule it
I like HubSpot Marketing Hub for it's easy-to-use UX understanding, how it always has new features and Betas that are being released. The Landing Page templates are easy to navigate, and my company uses a developer to create custom modules. I appreciate the HubSpot Customer Service for answering any questions.
I am still trying to navigate the Ads feature of Marketing Hub. I ended up going back into LinkedIn directly to run the ad campaign and then link the social assets to the Campaign created in HubSpot for tracking.
HubSpot Marketing is solving our problem of scheduling social posts and having a landing page with easy-to-understand metrics on traffic.
The onboarding, it is easy to get started and simple to use. It is not bloated and it gets direct to the point of what you are trying to accomplish. No noise, no garabe. It doesn't take a genuis to operate it, and because of that anyone can get in and get things done.
Some of the list management could be a little more straight forward but once you get the hang of it its not so bad.
The fact that it is tied into the CRM and the other tools like CMS it makes it easy for us to import and manageme lists, helps us understand what potential customers are engaging with.
The user-friendly interface, especially the drag-and-drop editor, makes it accessible for marketers at any skill level. Automation and workflow features have streamlined my processes, and the detailed analytics help me make informed decisions. The platform's integration capabilities allow me to connect with other tools seamlessly. The educational resources provided by HubSpot Academy are valuable for staying updated.
Certain limitations like - Calendly Integration date and time issue
Addresses the challenge of repetitive tasks, allowing automation of marketing processes and the creation of personalized workflows, improving efficiency and consistency.
Drag and drop feature that helps me create Landing Pages Easily
It's not as open as it could be; I get it's meant for drag and drop, but more flexibility would be excellent.
The facility to create new landing pages for our products without the need of a developer.
It's very user friendly, the features work seamlessly, and it integrates very well with our other CRM platforms.
Nothing. The platform gets updated very often that all bugs seem to be taken care of all the time.
HubSpot solves our scaling as a team. We're able to create seamless automations that help our team work efficiently and a large scales.
Gave me a quick email to send. I sometimes struggle to come up with new ways to get a client interested in our product offerings. This has helped.
Have to play with the configuration a little bit.
Gives me a new exciting way to engage with prospects.
The marketing hub is the first thing I open everyday. I love the ability to create, schedule, and house everything my team needs.
My issues regarding the marketing hub have more to do with our website host rather than hubspot.
The attribution reports I am able to build have been a game changer for my department.
Hubspot Marketing Hub is by far the best platform I have ever used. It has significiantly improved our efficiency by having an all in one platform. I am no longer wasting time hoping from platform to platform to schedule a post or send an email. It has all the tools a marketer would need to help their business flourish. Not to mention, it is very user friendly and has a fantastic online customer support team! I know intergrating can be stressful but this was such a breeze with Hubspot! I was guided through the connection process which took, no joke, minutes! Quick and easy. It was also super easy to connect all of our social accounts and website. This is our numbner one tool in our Marketing and is used everyday. Our team is very satisfied when it comes to using HubSpot's Marketing Hub!
The only downside that I can see from using HubSpot Marketing, is that you can not connect a Pinterest account to help with posts.
HubSpot Marketing helped us get a better insight on our customer by being about to see their activity on our website. We can see each page our users click on as well as where are customers are coming from ie. google or social or reference. This has provided us great insight on how to target our customers better.