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GoToMeeting Logo
GoToMeeting
4.2
(13,277)
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GoToMeeting Reviews & Product Details

GoToMeeting Overview
What is GoToMeeting?

GoToMeeting combines all business communications together in one place, enabling you to host web conferences with audio and video and up to 250 participants and letting users host meetings via the cloud. The platform also supports mobile cloud recording, making it easy to transcribe and record meetings. Participants can also share their screens during meetings, and drawing features are also available. GoToMeeting has more than 25 integrations with popular platforms, including Microsoft Office 365, HubSpot, and Salesforce.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToMeeting Categories on Findstack
Ask Questions about GoToMeeting
What GoToMeeting is best for?
How does GoToMeeting compare to Zoho Assist?
What are the pros and cons of GoToMeeting?
GoToMeeting Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
GoToMeeting Pros and Cons
Pros
  • Voice commands powered by Siri
  • No restrictions on video length
  • SSO and AES-256 bit encryption
  • Users can dial in to meetings from their phones
Cons
  • You must download software to join
  • Remote keyboard and mouse control are not available in all plans
GoToMeeting Features
API Integration
Access Control
Audio Support
Automatic Updates
Chat
Clipboard Sharing
Collaboration Tools
Custom Branding
Diagnostics Tools
Endpoint Management
File Transfer
Instant Messaging
Integration with Ticketing Systems
Mobile Access
Multi-Monitor Navigation
Multi-Platform Support
Performance Metrics
Reboot and Reconnect
Remote Desktop Control
Role-Based Permissions
Screen Sharing
Session Recording
Session Reporting
Session Timeout
Session Transfer
Two-Factor Authentication
Unattended Access
User Management
Video Support
Wake-On-LAN
GoToMeeting Media
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GoToMeeting Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
GoToMeeting Logo
13,277 GoToMeeting Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Mar 20, 2023
 Source
Overall Rating:
5.0
Varsha G. avatar
Varsha G.
Software Engineer
Share
"Easy everyday meetings"
What do you like best about GoToMeeting?

GoTo Meeting is easy to use and suitable for conducting daily meetings. It can be used on the web browser or downloaded to computers and phones for seamless usage. You can have discussions with video enabled and communicate freely with participants from around the globe. You can connect a calendar you use the most and import all your meeting information, such as upcoming and past meetings. Doing so will make it convenient to receive meeting reminders even when your GoTo app isn't running in the background. You can have up to 150 participants per meeting, with access to features such as high-definition video, screen-sharing, instant messaging, private rooms, hand-raising, creating breakout rooms, cloud recording, audio transcription, notes manager, etc. Besides discussions, GoTo Meeting can seamlessly integrate with Salesforce, Slack, and Microsoft Office to make collaborating and work management easier. GoTo Meeting is excellent for having presentation sessions, where individual slides can be converted into a PDF page and shared quickly among participants.

What do you dislike about GoToMeeting?

GoTo Meeting, although excellent, isn't cheap and can be expensive for smaller businesses to make the most out of their investment.

What problems is GoToMeeting solving and how is that benefiting you?

GoTo Meeting is excellent for organizing daily meetings and is reliable as a workspace. Screen-sharing, sending files, and working together are seamless. The quality is fantastic when traveling for business or conferencing with overseas associates. GoTo Meeting allows us to have personal rooms that can be recycled for multiple meetings, reducing the time needed to set up a new conference for each session. The messages we send are stored on the cloud, so chat histories can be viewed when we log into GoTo Meeting on another device, such as a mobile phone. We use GoTo Meeting for presentations when holding meetings with clients because it allows them to take a snapshot of a slide in PDF format seamlessly when needed. GoTo Meeting also has a drawing tool, where you can use a pen to make highlights on documents or underscore important parts. Anything drawn using the drawing tool can be saved as a snapshot for future use.

Small Business (50 or fewer emp.)
Mar 19, 2023
 Source
Overall Rating:
5.0
TL
Tanya L.
Founder
Share
"Great for daily use!"
What do you like best about GoToMeeting?

The features to allow for users in meeting. There are tools you can use without having to leave the meeting.

What do you dislike about GoToMeeting?

none. There is nothing that I dislike about thie program at this time.

What problems is GoToMeeting solving and how is that benefiting you?

Having to conduct daily video conferencing is a huge deal for operational leaders. This program allows me to do this without leaving the meeting.

Small Business (50 or fewer emp.)
Mar 03, 2023
 Source
Overall Rating:
5.0
Vipul K. avatar
Vipul K.
Web And Database Administrator
Share
"Best conferencing meeting product in market"
What do you like best about GoToMeeting?

Giving presentations or demonstrating software is made simple by sharing screens during meetings. The software's recording feature operates without a hitch, and the audio and video are captured with the same quality. It works well to integrate with other programs like Outlook and Google Calendar. Known for its dependable connectivity, GoTo Meeting. Participants may join meetings practically anywhere without worrying about connectivity concerns because the platform's design allows it to operate without a hitch, even in low-bandwidth conditions. Teams with members working remotely or in several places should pay special attention to this.

What do you dislike about GoToMeeting?

For freelancers and small businesses who only sometimes use the site, GoTo Meeting can be pricey. Although the platform offers a free trial, some customers may find the subscription plan cost unaffordable.

What problems is GoToMeeting solving and how is that benefiting you?

I use GoTo meeting daily in my organization, and I would like to provide my views on how GoTo meeting has helped me in increasing networking with others when all the users are remotely working. 1. High audio and video quality during conference meetings have helped me understand the concerns or issues discussed with clients in my organization. 2. GoTo meeting is highly renowned for its reliable connectivity, and during the work-from-home days, I had no issues during the conference meeting. 3. It's very user-friendly; I need to dig deeper into the product as an administrator. To have such a straightforward interface, I was quick to understand the overall product easily.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
RS
Rihan S.
Manager
Share
"GoTo Meeting review"
What do you like best about GoToMeeting?

The GoTo Meeting software is a terrific tool for holding online meetings or webinars simply and effectively. This adaptable and dependable platform has several features that place it among today's top online meeting solutions. The user-friendly UI of GoTo Meeting is one of its finest features. Whether hosting or attending a meeting, the app is simple to use and manage, with straightforward menus and settings. Another outstanding quality is its adaptability. The software provides various tools and features that may be tailored to your requirements, whether organizing a small team meeting or a large-scale webinar with hundreds of participants.

What do you dislike about GoToMeeting?

The GoTo Meeting app is an outstanding online meeting tool that provides various features and capabilities to assist you in hosting efficient meetings and webinars. While the app has many positive aspects, there are a few possible downsides that users should be aware of. One of the primary issues some users may have with the app is its pricing. While GoTo Meeting has various features and tools, it may be more expensive than other online meeting platforms, especially for small organizations or individual users. This may be a barrier to entry for specific consumers searching for a more cost-effective alternative.

What problems is GoToMeeting solving and how is that benefiting you?

One of the primary issues that GoTo Meeting addresses is the issue of distance. You may connect with individuals worldwide through online meetings and webinars, regardless of where they are situated. This is especially useful for firms with remote staff or clients in various time zones since it helps them interact and work more efficiently.

Small Business (50 or fewer emp.)
Feb 15, 2023
 Source
Overall Rating:
5.0
Carolyn M. avatar
Carolyn M.
Recruitment Specialist
Share
"Excellent Program"
What do you like best about GoToMeeting?

We used it to do interviews at one point and I found it easy to navigate, never an issue with it crashing/ voice and sound worked fantastically, Some programs we used would crash or boot us mid interview

What do you dislike about GoToMeeting?

Honestly, I have no complaints I liked using got to meet, I have never had an issue scheduling or with my calls on go to meeting. if the camera is on it may lag a bit but that also could be my internet

What problems is GoToMeeting solving and how is that benefiting you?

We used it at our previous company when interviewing candidate, I loved the ease of access and the fact it did not crash / which is huge as you do not look very professional if you are constantly getting booted from your interviews

Small Business (50 or fewer emp.)
Feb 11, 2023
 Source
Overall Rating:
5.0
AW
Amanda W.
Marketing
Share
"Easy way to gather virtual events together"
What do you like best about GoToMeeting?

How easy it is to launch! Sometimes it can be intimidating to use another virtual meeting software, but it's so easy to launch a call and jump in with just a few clicks!

What do you dislike about GoToMeeting?

The software looks a bit antiquated in terms of the user experience. I think it would be advantageous to update the platform to be more competitive with other platforms.

What problems is GoToMeeting solving and how is that benefiting you?

Being able to attend and host virtual events with large groups of people. Having the option to just stream a live event is also very helpful so that the attendees are just able to listen instead of being on camera

Small Business (50 or fewer emp.)
Jan 31, 2023
 Source
Overall Rating:
5.0
DC
David C.
Owner
Share
"Liked the service. Good for meetings."
What do you like best about GoToMeeting?

Didn't buffer or cut off people . worked well

What do you dislike about GoToMeeting?

nothing that I know of. everything worked well.

What problems is GoToMeeting solving and how is that benefiting you?

Meetings online for during pandemic. Good for classes or maybe performances.

Mid Market (51-1000 emp.)
Jan 26, 2023
 Source
Overall Rating:
5.0
Abhishek S. avatar
Abhishek S.
Senior Software Engineer
Share
"Platform with incredible tools if having a good meeting management is what you are looking for"
What do you like best about GoToMeeting?

What we like most about GoTo Meeting is that it is an easy-to-use platform since you don't need any special training to put it into practice. It has a good audio and video level, allowing fluid communication during meetings. It allows recording the sessions, being this one of the things we like the most about the platform since that way, if someone can not attend the conference, it can be sent and so does not miss any important point that can be discussed at the meeting. It is a platform that provides a quality mobile platform service that allows you to attend any meeting from anywhere you are.

What do you dislike about GoToMeeting?

Sincerely that the platform's server requires a good download speed because if you have any inconvenience or internet downtime, it freezes entirely for a while. Therefore, verify that you have a good internet connection to avoid this inconvenience.

What problems is GoToMeeting solving and how is that benefiting you?

GoTo Meeting has guaranteed us, since its inception, a good flow and level of communication throughout my company, regardless of where they may be located physically. Any of the participants attended the meeting. This benefited us greatly since some of our organization's staff members are travelers. We had GoTo, and it was a big problem every time one of these people had to attend a meeting.

Mid Market (51-1000 emp.)
Jan 21, 2023
 Source
Overall Rating:
5.0
Chitranzan C. avatar
Chitranzan C.
Detainee Custody Officer
Share
"Easy to attend meetings"
What do you like best about GoToMeeting?

The meetings go uninterrupted and I can actually communicate to the team members without halting the overall agenda of the meeting. I can change video/speech settings at any time. It's also easy to sign up for the meeting

What do you dislike about GoToMeeting?

The pricing is very high. Sometimes there is audio/video lagging as well

What problems is GoToMeeting solving and how is that benefiting you?

I can work with my clients directly from home and understand their concerns and explain them the features of the products to many at one time without being physically present there

Small Business (50 or fewer emp.)
Jan 16, 2023
 Source
Overall Rating:
5.0
Mahathee D. avatar
Mahathee D.
Project Lead Quality
Share
"Experience of using Go To Meeting-Happiness"
What do you like best about GoToMeeting?

It is user-friendly and easy to set up, making it accessible to users of all skill levels. The first-time experience has been so good for me although it was new.I didn't face any difficulties and had a smooth experience. High-definition video and audio, allow for clear and seamless communication during meetings. Allows users to share their screens, making it easy to collaborate on documents and presentations Compatible with mobiles so I can easily join using my phone. Allows users to record meetings, making it easy to share the content with others who couldn't attend or to refer back to the information discussed during the meeting.

What do you dislike about GoToMeeting?

There was nothing that i disliked. However, I faced a little difficulty understanding controls. Apart from that, I see no other major issues.There should have been some tour of the tool video so that people don't face such kind of issues in the future.

What problems is GoToMeeting solving and how is that benefiting you?

For me, the experience has been better than Zoom. It helps me to easily join meetings at a go unlike zoom there is so much background process. I'm so familiar with it now that I recommended my office to use it and they may consider it sometime soon. No session time-out issues. I don't have to monitor it or be afraid of whether there will be any technical issues or glitches. This itself is such a relief.

Enterprise (> 1000 emp.)
Jan 15, 2023
 Source
Overall Rating:
5.0
Ariya S. avatar
Ariya S.
Software Developer
Share
"Go to meetings instantly!"
What do you like best about GoToMeeting?

GoTo Meeting is excellent for virtual conferences with the ability to see people's faces via video. You can freely communicate and convey messages whenever needed without any restrictions. GoTo Meeting is available for desktops, Macs, mobiles, tablets, and browsers. So, there are endless possibilities to communicate, and you're not forced to use one specific medium. You can schedule meetings for future sessions and invite the participants via email. If you have a quicker way of contacting them, you can alternatively share the meeting's URL and password. One-click join is an excellent feature of GoTo Meeting that allows users to join discussions from their web browsers even if they're not registered users. GoTo Meeting is a secure platform where no logs of your chat messages are stored locally, so there are fewer chances of any leaks. It operates entirely on the cloud, so you can see your messages on any device after logging in and the conversation history. The secure platform always opens the way for files to be shared seamlessly. You can take collaboration a step further with screen-sharing, an immaculate feature that can be done by multiple users simultaneously. If the meeting has important conversation topics that need to be readdressed or made notes of, you can record it. GoTo Meeting stores all meeting videos in the cloud for up to 365 days. You can also share these videos in meetings as long as they're under 5GB.

What do you dislike about GoToMeeting?

GoTo Meeting is exceptional for my usage, and I don't dislike anything specific about it. It's a scalable video conferencing platform that anyone can use anywhere.

What problems is GoToMeeting solving and how is that benefiting you?

GoTo Meeting is our primary way of having conferences, sharing files, and collaborating through a secure platform. Since everything is stored in the cloud, we don't have to worry about system hacks resulting in stolen data. Virtual conferences fulfill the need to communicate from anywhere while working remotely. We can have presentations with overseas clients to display our projects and services. We can offer customer services through our portal, where they can communicate via text chat or voice call to set a time for video conferences that we can schedule for the future. GoTo Meeting promotes collaboration in many ways, including screen-sharing. Multiple participants in a meeting can share their screens simultaneously for everyone to view. Our organization uses this as a tactic to monitor everyone's work and daily tasks when we're working from home to ensure everyone's being productive.

Mid Market (51-1000 emp.)
Jan 07, 2023
 Source
Overall Rating:
5.0
KK
Kevin K.
Ceo || Founder
Share
"Online Meetings and File Sharing"
What do you like best about GoToMeeting?

190% online meetings scheduling and appointments Par 24/7. Simplicity in usability with super robust Ui/UX. Incredible features for digital HQ channel rooms with quality VoIP, VC, CcaaS and UCaaS options. BIM features added.

What do you dislike about GoToMeeting?

Nothing to regret at all, all drawbacks were cleared long ago.

What problems is GoToMeeting solving and how is that benefiting you?

Incredible features for cloud file sharing.

Mid Market (51-1000 emp.)
Jan 04, 2023
 Source
Overall Rating:
5.0
Keerthi M. avatar
Keerthi M.
Sr. Media Quality Assurance
Share
"Useful and effective"
What do you like best about GoToMeeting?

I like the idea of simply sharing the Meeting ID, and it's easy for the joinees to join the meeting. Go To Meeting makes it easier to have meetings, screen sharing, and the it even improves the quality of the audio and video

What do you dislike about GoToMeeting?

The only drawback I see is no Captions option like Google Meets. I meet with my client partners across the world and sometimes I find it hard to understand their slang. It would even be helpful if we had captions available on Go To Meeting.

What problems is GoToMeeting solving and how is that benefiting you?

The main advantage of I'm having by using Go TO Meeting is that I do not have to create any links; I can simply share a Meeting ID and ask the other person to join and can start the meeting quickly.

Enterprise (> 1000 emp.)
Dec 28, 2022
 Source
Overall Rating:
5.0
Ron M. avatar
Ron M.
Vice President, Apparel Production
Share
"GTM Surveyed by VP, Apparel Production"
What do you like best about GoToMeeting?

At Madewell, Goto Meeting is used by every folk across all business units. I like that it has eradicated human movement by enhancing cloud file sharing and team collaboration.

What do you dislike about GoToMeeting?

Nothing at the moment - the vendor success team has eradicated all the bugs.

What problems is GoToMeeting solving and how is that benefiting you?

Real-time file sharing. A/V/W conferencing. Live chat and BIM.

Small Business (50 or fewer emp.)
Dec 24, 2022
 Source
Overall Rating:
5.0
TB
Traci B.
Small Business Owner
Share
"Online virtual remote video conferencing and screen sharing site"
What do you like best about GoToMeeting?

I like that it is very easy to use. It doesn't require someone to be tech savvy or computer savvy in order to use the site. You simply go to website, input your specific code and you are joined with that particular scheduled meeting which then allows you to screen share what you are working on. It is very beneficial when you need tech support and don't know how to fix any problems you are encountering.

What do you dislike about GoToMeeting?

The down side to GoToMeeting is that there is one person who controls the meeting or is the "admin" of the meeting. The persons or person who is invited to the meeting can't change anything or control the meeting. They are just sitting there watching the person who has invited them to the meeting to screen share.

What problems is GoToMeeting solving and how is that benefiting you?

GoTo Meeting is very beneficial for tech support and screen sharing. I use it all the time when one of my management systems I use for work needs tech support. The agent just invites me to the meeting, we log in, and now the tech is able to see what screen I am looking at and able to basically tap into my computer to fix it remotely. It definitely helps to increase work productivity in the aspect of not having to wait for a tech to physically arrive to repair your computer, websites, and apps used, they just can log in fix the problem and your on your way.