Top 10 Freshdesk Contact Center Alternatives & Competitors
Paid & Free Alternatives to Freshdesk Contact Center
- Freshchat
- HubSpot Service Hub
- Freshdesk
- Help Scout
- Zendesk Support Suite
- Front
- Respond.io
- Zendesk Chat
- Helpshift
- Zowie
4.5
(306)
Free plan available
There is no deal for this product
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh...
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Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Freshchat
Not enough data available.
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4.4
(2,172)
Starting at $50.00/month
There is no deal for this product
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.4
(3,051)
Free plan available
There is no deal for this product
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
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Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.4
(401)
Starting at $25.00/month
There is no deal for this product
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.
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Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Help Scout
Not enough data available.
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4.3
(5,770)
Starting at $49.00/month
There is no deal for this product
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl...
Learn more about Zendesk Support S...
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Zendesk Support Suite
Not enough data available.
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4.7
(2,019)
Starting at $19.00/month
There is no deal for this product
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front f...
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Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Front
Not enough data available.
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4.8
(152)
Free plan available
There is no deal for this product
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, ...
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Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Respond.io
Not enough data available.
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Starting at $49.00/month
There is no deal for this product
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can...
Learn more about Zendesk Chat
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Zendesk Chat
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
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4.3
(379)
Free plan available
There is no deal for this product
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive hig...
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Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Helpshift
Not enough data available.
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4.7
(62)
There is no deal for this product
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequent...
Learn more about Zowie
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Zowie
Not enough data available.
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