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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Formerly known as InfusionSoft, Keap is an all-in-one, cloud-based sales, and marketing software option offering customer relationship management (CRM), marketing automation tools, and eCommerce features. Keap is the preferred platform for small businesses that rely on the platform to streamline ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Pro
$169.00
/ month
Max
$249.00
/ month
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
88.56%
Mid Market
9.81%
Enterprise
1.63%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
37
- Acuity Scheduling
- BigCommerce Enterprise
- BigMarker
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- Creatio
- Dropbox
- EverWebinar
- GoTo Connect
- GoToMeeting
- Google Workspace
- Hunter
- Instapage
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- Squarespace
- SupportBee
- SurveyMonkey
- Tidio
- Unbounce
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
Total integrations:
7
- Acuity Scheduling
- BigCommerce Enterprise
- BigMarker
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- Creatio
- Dropbox
- EverWebinar
- GoTo Connect
- GoToMeeting
- Google Workspace
- Hunter
- Instapage
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- Squarespace
- SupportBee
- SurveyMonkey
- Tidio
- Unbounce
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, Email Tracking Software, and Quote-to-Cash Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Keap
- Located in Chandler, Arizona, United States
- Founded in 2001
