SupportBee vs HubSpot Service Hub

Take a look at how SupportBee and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. SupportBee scores 4.2 out of 5 from 5 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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SupportBee Logo

SupportBee

4.2
(5)
HubSpot Service Hub Logo

HubSpot Service Hub

4.4
(2,172)
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5.0
(1)
$29.00/month
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At a Glance
SupportBee Logo
SupportBee
Pricing not provided by vendor
HubSpot Service Hub Logo
HubSpot Service Hub
Starting at:
$50.00/month
Overview
SupportBee Logo
SupportBee
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
HubSpot Service Hub Logo
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot Service Hub
View 5 images
HubSpot Service Hub Screenshots
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Pricing
SupportBee Logo
SupportBee
No pricing information available
HubSpot Service Hub Logo
HubSpot Service Hub
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
See all pricing
Pros and Cons
SupportBee Logo
SupportBee
Pros

Not enough data available.

Cons

Not enough data available.

HubSpot Service Hub Logo
HubSpot Service Hub
Pros
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Cons
  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.
Reviewer's Segments
SupportBee Logo
SupportBee
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
HubSpot Service Hub Logo
HubSpot Service Hub
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
SupportBee Logo
SupportBee
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HubSpot Service Hub Logo
HubSpot Service Hub
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SupportBee Logo
SupportBee
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HubSpot Service Hub Logo
HubSpot Service Hub
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SupportBee Logo
SupportBee
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HubSpot Service Hub Logo
HubSpot Service Hub
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SupportBee Logo
SupportBee
Total integrations: 24
  • Agile CRM
  • Airtable
  • Bitbucket
  • Breeze
  • Canva
  • Capsule CRM
  • Flowdock
  • FreshBooks
  • GitHub
  • Gmail
  • Google Sheets
  • Harvest
  • Helpdesk
  • Highrise
  • HubSpot
  • HubSpot Email Hosting
  • Intercom
  • Intuit Mailchimp
  • Kanbanery
  • Pipedrive
  • Pivotal Tracker
  • Planbox
  • Podio
  • Redbooth
  • Redmine
  • Shopify
  • Sprintly
  • Streak
  • Teamwork
  • Trello
  • Yammer
  • Zapier
  • Zoho CRM
HubSpot Service Hub Logo
HubSpot Service Hub
Total integrations: 10
  • Agile CRM
  • Airtable
  • Bitbucket
  • Breeze
  • Canva
  • Capsule CRM
  • Flowdock
  • FreshBooks
  • GitHub
  • Gmail
  • Google Sheets
  • Harvest
  • Helpdesk
  • Highrise
  • HubSpot
  • HubSpot Email Hosting
  • Intercom
  • Intuit Mailchimp
  • Kanbanery
  • Pipedrive
  • Pivotal Tracker
  • Planbox
  • Podio
  • Redbooth
  • Redmine
  • Shopify
  • Sprintly
  • Streak
  • Teamwork
  • Trello
  • Yammer
  • Zapier
  • Zoho CRM
Top Alternatives
SupportBee Logo
SupportBee
See all alternatives
HubSpot Service Hub Logo
HubSpot Service Hub
See all alternatives