SupportBee vs HubSpot Service Hub
Take a look at how SupportBee and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. SupportBee scores 4.2 out of 5 from 5 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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At a Glance
Overview
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
24
- Agile CRM
- Airtable
- Bitbucket
- Breeze
- Canva
- Capsule CRM
- Flowdock
- FreshBooks
- GitHub
- Gmail
- Google Sheets
- Harvest
- Helpdesk
- Highrise
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Kanbanery
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Redbooth
- Redmine
- Shopify
- Sprintly
- Streak
- Teamwork
- Trello
- Yammer
- Zapier
- Zoho CRM
Total integrations:
10
- Agile CRM
- Airtable
- Bitbucket
- Breeze
- Canva
- Capsule CRM
- Flowdock
- FreshBooks
- GitHub
- Gmail
- Google Sheets
- Harvest
- Helpdesk
- Highrise
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Kanbanery
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Redbooth
- Redmine
- Shopify
- Sprintly
- Streak
- Teamwork
- Trello
- Yammer
- Zapier
- Zoho CRM
Top Alternatives
Categories
Common categories include: Help Desk Software.
