SupportBee vs Gorgias

Take a look at how SupportBee and Gorgias stack up against each other across pricing, features, and support using feedback from real users like yourself. SupportBee scores 4.2 out of 5 from 5 reviews, while Gorgias has been rated 4.6 out of 5 from 504 reviews.
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SupportBee Logo

SupportBee

4.2
(5)
Gorgias Logo

Gorgias

4.6
(504)
At a Glance
SupportBee Logo
SupportBee
Pricing not provided by vendor
Gorgias Logo
Gorgias
Starting at:
$10.00/month
Overview
SupportBee Logo
SupportBee
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Gorgias Logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
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Gorgias Screenshots
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Pricing
SupportBee Logo
SupportBee
No pricing information available
Gorgias Logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
SupportBee Logo
SupportBee
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Gorgias Logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
SupportBee Logo
SupportBee
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gorgias Logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SupportBee Logo
SupportBee
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Gorgias Logo
Gorgias
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SupportBee Logo
SupportBee
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Gorgias Logo
Gorgias
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SupportBee Logo
SupportBee
Total integrations: 24
  • Adobe Commerce (Magento Commerce)
  • Agile CRM
  • Attentive
  • BigCommerce Enterprise
  • Bitbucket
  • Bold
  • Breeze
  • Capsule CRM
  • Flowdock
  • FreshBooks
  • GitHub
  • Gmail
  • Harvest
  • Helpdesk
  • Highrise
  • HubSpot
  • Intercom
  • Kanbanery
  • Klaviyo
  • Meta for Business
  • PartnerStack
  • Pipedrive
  • Pivotal Tracker
  • Planbox
  • Podio
  • Postscript
  • Redbooth
  • Redmine
  • Remarkety
  • Shogun Frontend
  • Shopify
  • Sprintly
  • Streak
  • Teamwork
  • Trello
  • Trustpilot
  • Wix Ecommerce
  • Yammer
  • Yotpo
  • Zapier
  • Zoho CRM
  • Zowie
Gorgias Logo
Gorgias
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • Agile CRM
  • Attentive
  • BigCommerce Enterprise
  • Bitbucket
  • Bold
  • Breeze
  • Capsule CRM
  • Flowdock
  • FreshBooks
  • GitHub
  • Gmail
  • Harvest
  • Helpdesk
  • Highrise
  • HubSpot
  • Intercom
  • Kanbanery
  • Klaviyo
  • Meta for Business
  • PartnerStack
  • Pipedrive
  • Pivotal Tracker
  • Planbox
  • Podio
  • Postscript
  • Redbooth
  • Redmine
  • Remarkety
  • Shogun Frontend
  • Shopify
  • Sprintly
  • Streak
  • Teamwork
  • Trello
  • Trustpilot
  • Wix Ecommerce
  • Yammer
  • Yotpo
  • Zapier
  • Zoho CRM
  • Zowie
Top Alternatives
SupportBee Logo
SupportBee
See all alternatives
Gorgias Logo
Gorgias
See all alternatives