Smartsupp vs LivePerson

Take a look at how Smartsupp and LivePerson stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while LivePerson has been rated 4.2 out of 5 from 158 reviews.
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Smartsupp Logo

Smartsupp

4.7
(361)
LivePerson Logo

LivePerson

4.2
(158)
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At a Glance
Smartsupp Logo
Smartsupp
Starting at:
$25.50/month
LivePerson Logo
LivePerson
Starting at:
$599.00/month
Overview
Smartsupp Logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
LivePerson Logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
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Pricing
Smartsupp Logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
LivePerson Logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Reviewer's Segments
Smartsupp Logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
LivePerson Logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
Smartsupp Logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LivePerson Logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsupp Logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LivePerson Logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsupp Logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LivePerson Logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Smartsupp Logo
Smartsupp
Total integrations: 16
  • Contentful
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • Jimdo
  • Joomla
  • Lightspeed Retail
  • Pinecone
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SnapEngage
  • Squarespace
  • SugarCRM
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
LivePerson Logo
LivePerson
Total integrations: 5
  • Contentful
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • Jimdo
  • Joomla
  • Lightspeed Retail
  • Pinecone
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SnapEngage
  • Squarespace
  • SugarCRM
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
Smartsupp Logo
Smartsupp
See all alternatives
LivePerson Logo
LivePerson
Company Details
Smartsupp Logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013
LivePerson Logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995