Pure Chat vs LiveChat

Take a look at how Pure Chat and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Pure Chat scores 4.3 out of 5 from 204 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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Pure Chat Logo

Pure Chat

4.3
(204)
LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
At a Glance
Pure Chat Logo
Pure Chat
Starting at:
$10.00/month
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Overview
Pure Chat Logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
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Pricing
Pure Chat Logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Pure Chat Logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
Pure Chat Logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Pure Chat Logo
Pure Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Pure Chat Logo
Pure Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Pure Chat Logo
Pure Chat
Total integrations: 8
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Easywp
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Analytics 360 Formerly Google Analytics Premium
  • Grasshopper
  • HostGator Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Inbenta Chatbots
  • Intuit Mailchimp
  • Jimdo
  • Omnisend
  • Pagecloud
  • Pinecone
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Survicate
  • TeamViewer
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zowie
LiveChat Logo
LiveChat
Total integrations: 26
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Easywp
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Analytics 360 Formerly Google Analytics Premium
  • Grasshopper
  • HostGator Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Inbenta Chatbots
  • Intuit Mailchimp
  • Jimdo
  • Omnisend
  • Pagecloud
  • Pinecone
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Survicate
  • TeamViewer
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zowie
Top Alternatives
Pure Chat Logo
Pure Chat
See all alternatives
LiveChat Logo
LiveChat
See all alternatives
Categories
Company Details
Pure Chat Logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002