Pure Chat vs Chatter

Take a look at how Pure Chat and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. Pure Chat scores 4.3 out of 5 from 204 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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Pure Chat Logo

Pure Chat

4.3
(204)
Chatter Logo

Chatter

4.1
(942)
At a Glance
Pure Chat Logo
Pure Chat
Starting at:
$10.00/month
Chatter Logo
Chatter
Starting at:
$15.00/month
Overview
Pure Chat Logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
Chatter Logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
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Pricing
Pure Chat Logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
Chatter Logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Reviewer's Segments
Pure Chat Logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
Chatter Logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
Pure Chat Logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter Logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Pure Chat Logo
Pure Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chatter Logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Pure Chat Logo
Pure Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatter Logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Pure Chat Logo
Pure Chat
Total integrations: 8
  • AgilePoint NX
  • Asana
  • Box
  • Cyclr
  • DocuSign
  • Dropbox
  • GitHub
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Microsoft Teams
  • Pagecloud
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Workday
  • Zapier
  • Zendesk
  • Zoom
Chatter Logo
Chatter
Total integrations: 17
  • AgilePoint NX
  • Asana
  • Box
  • Cyclr
  • DocuSign
  • Dropbox
  • GitHub
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Microsoft Teams
  • Pagecloud
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Workday
  • Zapier
  • Zendesk
  • Zoom
Top Alternatives
Pure Chat Logo
Pure Chat
See all alternatives
Chatter Logo
Chatter
See all alternatives
Company Details
Pure Chat Logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003
Chatter Logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999