Act! vs Zoho CRM

Take a look at how Act! and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Act! scores 3.9 out of 5 from 434 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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Act! Logo

Act!

3.9
(434)
Zoho CRM Logo

Zoho CRM

4.1
(2,438)
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At a Glance
Act! Logo
Act!
Pricing not provided by vendor
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
Act! Logo
Act!
Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
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Zoho CRM Screenshots
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Pricing
Act! Logo
Act!
No pricing information available
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
Act! Logo
Act!
Pros

Not enough data available.

Cons

Not enough data available.

Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
Act! Logo
Act!
Small Business
77.42%
Mid Market
17.51%
Enterprise
5.07%
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
Act! Logo
Act!
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Act! Logo
Act!
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Act! Logo
Act!
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Act! Logo
Act!
Total integrations: 13
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • DocuSign
  • Domain.com
  • Dropbox
  • Evernote
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Google Drive
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Microsoft Teams
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OneDrive
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shift4Shop
  • Shopify
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • UENI
  • Unbounce
  • Userlike
  • Xero
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoom
  • ZoomInfo
Zoho CRM Logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • DocuSign
  • Domain.com
  • Dropbox
  • Evernote
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Google Drive
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Microsoft Teams
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OneDrive
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shift4Shop
  • Shopify
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • UENI
  • Unbounce
  • Userlike
  • Xero
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoom
  • ZoomInfo
Top Alternatives
Act! Logo
Act!
See all alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Company Details
Act! Logo
Act!
  • By Swiftpage
  • Located in Denver, Colorado, United States
  • Founded in 2001
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000