Synder Pricing Overview

I looked into the app and started an online chat with Diana. She was able to help me with the importing of old transactions and the undoing of previous entered square and shopify postings that were not posted to sales, taxes and fees yet. Diana was thorough and accurate in her advise. Within 5 minutes I undid all my bank feed "auto adds" for Shopify and Square and then started importing old transactions and synced. So easy, so fast! I am probably going to cover the fee myself and just charge for the time I saved using the app:) I am glad Diana was so well informed and the software works so great!

So far I haven't had any gliches with Square syncing.

I was struggling with reconciling both shopify and square transactions. It was time consuming for a monthly client of mine.

One of the best experiences I've had with any company. Synder fully automates all your sales entries and associated costs directly into QuickBooks seamlessly. This is a major time saver for us and correctly setting up clearing accounts to deal with all our sales receipts, payment partner expenses and payouts is literally a dream. Fully aotmated now. I cannot recommend this service highly enough and although we had some difficulty during setup as we have quite a uniqe WooCommerce multisite, George in support was brilliant in constantly communicating and keeping our case up to date right until the final resolution.

Really so far its a great service so not much to dislike, the UI can feel a bit overwhelming but for what it does I can fully understand.

Correctly account for our sales and the relevant expenses applied by our payment processor as well as all the related sales tax associated with each product.

Synder is a highly specialized software solution for payment processor integrations into accounting software. They are highly responsive to customer support requests, are continually seeking to better their product, often taking direct queues from customer feedback or requests. Sign into your payment processors (Stripe, Square, etc..), sign into your accounting software and then sit back and relax as all of your sales data, credit card processing fees, customer records, invoices and auto-matched payouts are synced to and perfectly organized and categorized in your books.

UPDATE:2022 - All throughout this year, Synder has continually modified it's plans, removing or reducing core features and bumped up pricing. Even if you paid for an annual subscription in full, the features that you were sold were taken away from you mid-year and the ability to customize your plans sync totals have been completed eliminated which forces you to upgrade to a much more expensive plan, bloated with unecessary features (for many small businesses) just to get the additional monthly syncs that you used to be able to upgrade your monthly plan to for much more economical rates.

Books that accurately reflect gross sales and expensing that accurately reflects credit card processing fees.

Automatically adds credit card fees to Quickbooks.

I chose the Small plan, quickly realized I needed the Medium, but they couldn't upgrade me seamlessly and preferred I paid the whole fee. Hopefully, the upgrade will work within a day or two, but at a cost of precious time.

Automating Credit Card Fees. Saving time and hassle, hopefully.

Setup was easy with only one small hiccup which was easily resolved on a quick chat with Yar from Support. I was able to go back to the beginning of the year (~ 5 months) and sync all the transactions and match everything in QBO and reconcile the account within a few hours. Currently I have only set up Stripe, but I like that we can handle more platforms if needed.

The only downside was paying for the higher priced plan for the first month to be able to import historical transactions...but fair enough because we were paying the monthly fee for those months. I have only been using for a short time, so I can't say if I will encounter any other issues but so far so good!

Previously transaction level detail was not getting into QBO - I would just make adjustments at year end to account for Stripe fees and true up sales totals if needed. Now I just need to reconcile the account periodically and year end should be a breeze.

Synder has been a game-changer for syncing our Shopify sales platform with our QuickBooks Online (QBO) accounting software. Its highly customizable features allow us to have granular control over how each transaction is synced, thanks to the smart rules that can tailor the process to our specific needs. The interface is intuitive, making navigation and operations straightforward and user-friendly. Another plus is the manual sync option, which gives us the flexibility to oversee the synchronization process on our terms. Above all, the service is outstanding; fast and efficient. A special shoutout to Clarissa, who went above and beyond in assisting us, ensuring that our experience was smooth and productive.

The initial setup process can be somewhat time-consuming, requiring a bit of a learning curve to fully understand and utilize all the features effectively. However, once you're past this stage, the benefits definitely outweigh the initial investment in time. Additionally, while the pricing provides great value considering the functionality and support you get, it could be a little less expensive. Nonetheless, for the efficiency and control it offers, Synder is well worth considering for anyone looking to streamline their e-commerce and accounting processes.

Automation accounting

The customer support is great! I worked with a support rep named George who was very helpful and active in their response times. Looking forward to seeing their software continue to improve.

The rule system, while functional, is very clunky to work with. It is very tedious to create rules, and you cannot duplicate them or easily change the initial trigger for a rule. The rules also seem unnecessarily expensive. Finally, while the monthly transaction subscription rate makes sense for Synder, it does not make sense for companies that run sales and have brief periods of high transaction volume. You cannot downgrade your subscription yourself without contacting support so once you're locked into a high transaction volume subscription, it can get expensive. For these different business models, it would be nice to be able to explore a by transaction pricing model that allows for billing to match intermittent transaction volumes.

We process payments through stripe and paypal which have both outgoing and incoming transactions, paypal especially, which can pay out affiliates. The volume of transactions processed by our business is so high that it would be nearly impossible to keep the books manually. With their automatic (and accurate) importing as well as the rule feature, we are able to greatly reduce our bookkeeping costs while still maintaining accurate financial reports for internal and external reporting requirements.

I had been downloading transaction reports from my payment gateway and uploading them into QBO monthly, which required the use of a third party application, and the creation of multiple CSV files to upload fees, payments on sales invoices, payouts, refunds, etc. Synder replaced all this with a 5-minute simple setup and labor-free, real-time sync after that.

Although it is possible to set Synder up so that sales are attributed to a Generic Customer in QBO, there can still be customer-specific data in the Description field. We need a way to make that field generic too.

By providing an easy and accurate way to transfer accounting information from our eCommerce platforms and payment gateways, Synder is improving our financial reporting quality and saving labor costs.