SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.
Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I don't need support very often, but when I do need it, Siteground techs are happy to help, and give very detailed replies. Recently they helped me understand what was causing huge usage spikes on my website.
I don't dislike anything, but I would love to see some additional columns on the access logs (specifically IP address) During my chat with the support tech they were able to display traffic based on IP, and which URL they were accessing. By using this method, they were able to determine that a plugin was responsible for the usage spike.
Siteground offers a great solution to hosting many websites in a singular location that is easy to maintain and manage. We host 80+ websites on a single service, and it's very easy to use.
Siteground has always been live for me 24/7 and I have been using them for almost a decade now between three different agencies. I always recommend them to clients .
Im not a huge fan of the new Siteground Site Tools in comparison to cPanel, but it definitely can do everything that cPanel can offer and once I got to learn it then it wasnt so bad. But still prefer cPanel
They solve our hosting problems
Although the service s a bit expensive, it's worth every penny! The customer service is amazing and top-notch. I have used other services that do not provide this level.
The only thing that I find is that the pricing is a bit expensive, but I find that it's worth it against others. Maybe they can find a way around this.
The problems are you solving with SiteGround is that of hosting websites and making sure why my websites are up 24/7. I also making sure my websites are secure.
The chat support is always incredible and helpful. I am a small business owner and not a graphic artist or in the website field. I created and operated my site with the extraordinary support SiteGround provides.
I have not found one thing! Every obstacle I have encounter, Site ground has been there to help me.
I am a small business owner trying to expand and provide online services. SiteGround support enables me to provide online services to new and existing customers.
The dedication - and I hope it continues! The knowledge, the courteous and caring staff... and the appetite for helping with real solutions while giving clear brief explanations.
Too many links to articles - could you turn your articles into small video bites?
the panel - although I preferred plex or cpanel - is easy to use... it is user friendly Solutions are fast
When I need help, technical service EXPERTS are always available. If like the chat the best. Been with Siteground for 5 years at least.
There is absolutely no downside!!!! Not for the 100 websites that I host!
Siteground solves my need for server management at excellent prices. They are so incredibly reliable that it is hard to believe!
Siteground's service is great and they are very professional and patient in solving our problems, thank you very much for their help, if you are a webmaster and not that good in terms of technology, I highly recommend you to choose Siteground because they are really professional and the problems I had for a long time they were easy to find~
The product is slightly overpriced, but the hosting service is really very good and acceptable
Helped me find the reason for the slow running website (a flaw in the website itself)
I chose SiteGround since they didn't have cPanel. All of my sites on NameCheap were getting hacked, all at once, and they could never solve it. It was a nightmare until I found SiteGround.
Because there's no cPanel, there's a little learning curve if you're used to cPanel, and some programmers get frustrated, but the lack of hacking more than makes up for it. And, I have no idea how renewal prices will be, so that's a concern with their deep discounts for the first year.
Ease of Wordpress Site Migration and no cPanel hacking possible, saving me time and money.
They treat you like you family and that means allot coming from a country guy. But when your their, they put access to any tools you'll need available, instant direct access to support if you need it. And I don't care for hard or how simple the question or task, they will never hold itabove you too look down on you, they rather use their energy to promote positive and teach you. Awesome service and trust me I know about the stupid questions cause I ask them only way to learn
Absolutely not one thing. I have not had one complaint or issue. Their just like hey, we them guys, and trust be told I got 5 websites and I ain't found another host like them, or should say their the only real host I've met. Period.
Everything. Woocommerce and WordPress is about my biggest mistake, but site ground IS the best decision I made highly recommend guys.
The Support team is always available and issues are resolved no matter what
The subscription fees is on the higher side
whenever a site is down they resolve issues very fast, many times they go an extra mile but assisting on issues that are developer related
I can describe SiteGround in one word. Reliability. I had no issues when hosting with SiteGround.
I didn't like their pricing model. You get the first year for a huge discount. Then the second year is ridiculously expensive.
SiteGround is solving reliable and simple WordPress hosting. I was a complete beginner and could set up WordPress independently without any help. Eventually I ended up hosting multiple WordPress websites with them.
Siteground tools are easy to use and not over complicated. I like the tips and the extra information. The support is second to none. The tech team is very well-informed and so helpful every time.
I can't think of any aspect of Siteground that I don't rate highly.
Sitegound provides a reliable, easy-to-use hosting service that gives me peace of mind knowing that I can offer good products to my customers.
Their support, their speed, their website, their platform, everything is so fine, and the most of it, their support is remarkable good, their men Georgi from the support is a saint, best hosting, they help you with everything.
I don't have any bad words to say aboutheir hosting.
All things that I needed, their support is the best.
Easy to use and dont need any technical knowledge. Anyone can use it.
The cheap plans on shared servers can be risky for websites that have a lot of traffic. The dedicated servers are more expensive than some others.
Simplicity for basic website needs including automatic backups and access to files and folders of the website.
hosting is seamless and I like annual fee discount
pricing seems high to me for hosting my wordpress website
I'm needing to add an e-list form from Kartra
Agnostic to competition. worked with all combinaions
Memory size on emails. Forwarding to ther email.s
Site was showing as insecure.
The ease of use to access the tools made available by SiteGround
its difficult to find the chat for support :)
reduced cost in hosting my domains, great support and all round ease of use
It is an excellent service for wordpress and woocommerce hosting. Fast server with several tools that with just a few clicks everything is optimized. The advantages of Siteground is the speed of its servers and a first level technical support.
I have not seen any disadvantages in this service. I would only add that it had a tool that allowed downloading files in zip. from the rest no complaints. The cost is high but it is worth it.
It solved the problem that I had with my clients' websites that used to be very slow and today they are fast. In addition, it helps me in a simpler management to manage the websites of my clients.
Everything is very easy and steamlined! The migration too is Amazing and worth it to host here just for that. The support I received with the one issue that i've had some quick.
The only issue that I've seen so far and it's just a lazy issue. Is that with cpanel and plesk I can get it where everytime I spin up a new wordpress instance it will automatically install a set of themes and plugins. I've not found a way to do that here yet. But that isn't a real issue only a convenience factor.
I've been hosting about 20 sites spread out over 3 different web hosts. The reason I've not consolidated previously is because moving entire websites to new hosts is a pain. With your migration tool you've made it simple. I've done 10 sites in a day!
Response time was very quick for chat support. Took only a few min to resolve my issue. I needed to edit the PHP file and support told me what to edit. Very good support.
Wish I could participate in the special deals offered to new subscribers.
fast hosting and good support when I need it.