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SiteGround
Reliable Web Hosting Solutions
4.3
(256)
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SiteGround Reviews & Product Details

SiteGround Overview
What is SiteGround?

SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.

Company SiteGround Hosting Ltd.
Year founded 2004
Company size 201-500 employees
Headquarters Sofia, Bulgaria
Social Media
SiteGround Categories on Findstack
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Ask Questions about SiteGround
What SiteGround is best for?
How does SiteGround compare to dhosting?
What are the pros and cons of SiteGround?
SiteGround Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SiteGround Pros and Cons
Pros
  • Fast server response times
  • Multiple datacenters across four contents
  • Reliable uptime
  • Great customer support, including 24/7 phone support
  • Free website migration service
Cons
  • Very expensive renewal price
SiteGround Awards
Findstack 2024 General Badge
SiteGround Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
SiteGround Media
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SiteGround Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 10, 2025
SiteGround Logo
256 SiteGround Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
JF
Jj F.
Founder
Share
"Great support"
What do you like best about SiteGround?

I don't need support very often, but when I do need it, Siteground techs are happy to help, and give very detailed replies. Recently they helped me understand what was causing huge usage spikes on my website.

What do you dislike about SiteGround?

I don't dislike anything, but I would love to see some additional columns on the access logs (specifically IP address) During my chat with the support tech they were able to display traffic based on IP, and which URL they were accessing. By using this method, they were able to determine that a plugin was responsible for the usage spike.

What problems is SiteGround solving and how is that benefiting you?

Siteground offers a great solution to hosting many websites in a singular location that is easy to maintain and manage. We host 80+ websites on a single service, and it's very easy to use.

Small Business (50 or fewer emp.)
Jul 31, 2023
 Source
Overall Rating:
5.0
JW
Justin W.
Founder
Share
"Very helpful during unique situations"
What do you like best about SiteGround?

Siteground has always been live for me 24/7 and I have been using them for almost a decade now between three different agencies. I always recommend them to clients .

What do you dislike about SiteGround?

Im not a huge fan of the new Siteground Site Tools in comparison to cPanel, but it definitely can do everything that cPanel can offer and once I got to learn it then it wasnt so bad. But still prefer cPanel

What problems is SiteGround solving and how is that benefiting you?

They solve our hosting problems

Small Business (50 or fewer emp.)
Jul 16, 2023
 Source
Overall Rating:
5.0
DM
Denise M.
Executive Communications Social Media Manager | Palo Alto Networks
Share
"Great Hosting Service"
What do you like best about SiteGround?

Although the service s a bit expensive, it's worth every penny! The customer service is amazing and top-notch. I have used other services that do not provide this level.

What do you dislike about SiteGround?

The only thing that I find is that the pricing is a bit expensive, but I find that it's worth it against others. Maybe they can find a way around this.

What problems is SiteGround solving and how is that benefiting you?

The problems are you solving with SiteGround is that of hosting websites and making sure why my websites are up 24/7. I also making sure my websites are secure.

Small Business (50 or fewer emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
MK
Mary K.
Founder
Share
"I am a small business owner"
What do you like best about SiteGround?

The chat support is always incredible and helpful. I am a small business owner and not a graphic artist or in the website field. I created and operated my site with the extraordinary support SiteGround provides.

What do you dislike about SiteGround?

I have not found one thing! Every obstacle I have encounter, Site ground has been there to help me.

What problems is SiteGround solving and how is that benefiting you?

I am a small business owner trying to expand and provide online services. SiteGround support enables me to provide online services to new and existing customers.

Small Business (50 or fewer emp.)
Jul 04, 2023
 Source
Overall Rating:
5.0
MW
Marie W.
Founder
Share
"Having compared services and customer service dedication - Siteground gets my 9/10"
What do you like best about SiteGround?

The dedication - and I hope it continues! The knowledge, the courteous and caring staff... and the appetite for helping with real solutions while giving clear brief explanations.

What do you dislike about SiteGround?

Too many links to articles - could you turn your articles into small video bites?

What problems is SiteGround solving and how is that benefiting you?

the panel - although I preferred plex or cpanel - is easy to use... it is user friendly Solutions are fast

Small Business (50 or fewer emp.)
Jun 23, 2023
 Source
Overall Rating:
5.0
CK
Clayton K.
Founder
Share
"Hosting almost 100 websites have no problems."
What do you like best about SiteGround?

When I need help, technical service EXPERTS are always available. If like the chat the best. Been with Siteground for 5 years at least.

What do you dislike about SiteGround?

There is absolutely no downside!!!! Not for the 100 websites that I host!

What problems is SiteGround solving and how is that benefiting you?

Siteground solves my need for server management at excellent prices. They are so incredibly reliable that it is hard to believe!

Enterprise (> 1000 emp.)
Jun 17, 2023
 Source
Overall Rating:
5.0
AL
Archer L.
Founder
Share
"Siteground's service was great and they were very professional"
What do you like best about SiteGround?

Siteground's service is great and they are very professional and patient in solving our problems, thank you very much for their help, if you are a webmaster and not that good in terms of technology, I highly recommend you to choose Siteground because they are really professional and the problems I had for a long time they were easy to find~

What do you dislike about SiteGround?

The product is slightly overpriced, but the hosting service is really very good and acceptable

What problems is SiteGround solving and how is that benefiting you?

Helped me find the reason for the slow running website (a flaw in the website itself)

Small Business (50 or fewer emp.)
Jun 16, 2023
 Source
Overall Rating:
5.0
BL
Barry L.
Director Of International Projects
Share
"THE BEST TECHNICAL SUPPORT from ANY SERVER COMPANY I've worked with over 24 years!"
What do you like best about SiteGround?

I chose SiteGround since they didn't have cPanel. All of my sites on NameCheap were getting hacked, all at once, and they could never solve it. It was a nightmare until I found SiteGround.

What do you dislike about SiteGround?

Because there's no cPanel, there's a little learning curve if you're used to cPanel, and some programmers get frustrated, but the lack of hacking more than makes up for it. And, I have no idea how renewal prices will be, so that's a concern with their deep discounts for the first year.

What problems is SiteGround solving and how is that benefiting you?

Ease of Wordpress Site Migration and no cPanel hacking possible, saving me time and money.

Small Business (50 or fewer emp.)
May 30, 2023
 Source
Overall Rating:
5.0
JG
Johnny G.
Founder
Share
"Want to read a real review instead of bots, here one."
What do you like best about SiteGround?

They treat you like you family and that means allot coming from a country guy. But when your their, they put access to any tools you'll need available, instant direct access to support if you need it. And I don't care for hard or how simple the question or task, they will never hold itabove you too look down on you, they rather use their energy to promote positive and teach you. Awesome service and trust me I know about the stupid questions cause I ask them only way to learn

What do you dislike about SiteGround?

Absolutely not one thing. I have not had one complaint or issue. Their just like hey, we them guys, and trust be told I got 5 websites and I ain't found another host like them, or should say their the only real host I've met. Period.

What problems is SiteGround solving and how is that benefiting you?

Everything. Woocommerce and WordPress is about my biggest mistake, but site ground IS the best decision I made highly recommend guys.

Small Business (50 or fewer emp.)
May 21, 2023
 Source
Overall Rating:
5.0
DC
Derby C.
Founder
Share
"Exceptional Support"
What do you like best about SiteGround?

The Support team is always available and issues are resolved no matter what

What do you dislike about SiteGround?

The subscription fees is on the higher side

What problems is SiteGround solving and how is that benefiting you?

whenever a site is down they resolve issues very fast, many times they go an extra mile but assisting on issues that are developer related

Small Business (50 or fewer emp.)
May 14, 2023
 Source
Overall Rating:
5.0
ND
Nishan D.
Founder
Share
"You don't have to worry about reliability with SiteGround"
What do you like best about SiteGround?

I can describe SiteGround in one word. Reliability. I had no issues when hosting with SiteGround.

What do you dislike about SiteGround?

I didn't like their pricing model. You get the first year for a huge discount. Then the second year is ridiculously expensive.

What problems is SiteGround solving and how is that benefiting you?

SiteGround is solving reliable and simple WordPress hosting. I was a complete beginner and could set up WordPress independently without any help. Eventually I ended up hosting multiple WordPress websites with them.

Small Business (50 or fewer emp.)
May 02, 2023
 Source
Overall Rating:
5.0
LC
Liz C.
Founder
Share
"Great support, always go above and beyond!"
What do you like best about SiteGround?

Siteground tools are easy to use and not over complicated. I like the tips and the extra information. The support is second to none. The tech team is very well-informed and so helpful every time.

What do you dislike about SiteGround?

I can't think of any aspect of Siteground that I don't rate highly.

What problems is SiteGround solving and how is that benefiting you?

Sitegound provides a reliable, easy-to-use hosting service that gives me peace of mind knowing that I can offer good products to my customers.

Small Business (50 or fewer emp.)
Apr 24, 2023
 Source
Overall Rating:
5.0
Purcea F. avatar
Purcea F.
Digital Marketing Specialist
Share
"Best hosting on the internet."
What do you like best about SiteGround?

Their support, their speed, their website, their platform, everything is so fine, and the most of it, their support is remarkable good, their men Georgi from the support is a saint, best hosting, they help you with everything.

What do you dislike about SiteGround?

I don't have any bad words to say aboutheir hosting.

What problems is SiteGround solving and how is that benefiting you?

All things that I needed, their support is the best.

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
RR
Ryan R.
Founder
Share
"Easy to manage and cost effective!"
What do you like best about SiteGround?

Easy to use and dont need any technical knowledge. Anyone can use it.

What do you dislike about SiteGround?

The cheap plans on shared servers can be risky for websites that have a lot of traffic. The dedicated servers are more expensive than some others.

What problems is SiteGround solving and how is that benefiting you?

Simplicity for basic website needs including automatic backups and access to files and folders of the website.

Small Business (50 or fewer emp.)
Apr 12, 2023
 Source
Overall Rating:
5.0
Dez S. avatar
Dez S.
Founder + Ceo
Share
"quick response"
What do you like best about SiteGround?

hosting is seamless and I like annual fee discount

What do you dislike about SiteGround?

pricing seems high to me for hosting my wordpress website

What problems is SiteGround solving and how is that benefiting you?

I'm needing to add an e-list form from Kartra

Small Business (50 or fewer emp.)
Apr 05, 2023
 Source
Overall Rating:
5.0
IB
Ignatius B.
Founder
Share
"Emails"
What do you like best about SiteGround?

Agnostic to competition. worked with all combinaions

What do you dislike about SiteGround?

Memory size on emails. Forwarding to ther email.s

What problems is SiteGround solving and how is that benefiting you?

Site was showing as insecure.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
Lynne F. avatar
Lynne F.
Founder
Share
"Great Domain Hosting!"
What do you like best about SiteGround?

The ease of use to access the tools made available by SiteGround

What do you dislike about SiteGround?

its difficult to find the chat for support :)

What problems is SiteGround solving and how is that benefiting you?

reduced cost in hosting my domains, great support and all round ease of use

Small Business (50 or fewer emp.)
Mar 14, 2023
 Source
Overall Rating:
5.0
Carlos C. avatar
Carlos C.
Cio
Share
"The best hosting service for wordpress that I have known"
What do you like best about SiteGround?

It is an excellent service for wordpress and woocommerce hosting. Fast server with several tools that with just a few clicks everything is optimized. The advantages of Siteground is the speed of its servers and a first level technical support.

What do you dislike about SiteGround?

I have not seen any disadvantages in this service. I would only add that it had a tool that allowed downloading files in zip. from the rest no complaints. The cost is high but it is worth it.

What problems is SiteGround solving and how is that benefiting you?

It solved the problem that I had with my clients' websites that used to be very slow and today they are fast. In addition, it helps me in a simpler management to manage the websites of my clients.

Small Business (50 or fewer emp.)
Mar 10, 2023
 Source
Overall Rating:
5.0
NP
Nicholas P.
Founder
Share
"Fantastic All Around"
What do you like best about SiteGround?

Everything is very easy and steamlined! The migration too is Amazing and worth it to host here just for that. The support I received with the one issue that i've had some quick.

What do you dislike about SiteGround?

The only issue that I've seen so far and it's just a lazy issue. Is that with cpanel and plesk I can get it where everytime I spin up a new wordpress instance it will automatically install a set of themes and plugins. I've not found a way to do that here yet. But that isn't a real issue only a convenience factor.

What problems is SiteGround solving and how is that benefiting you?

I've been hosting about 20 sites spread out over 3 different web hosts. The reason I've not consolidated previously is because moving entire websites to new hosts is a pain. With your migration tool you've made it simple. I've done 10 sites in a day!

Small Business (50 or fewer emp.)
Feb 20, 2023
 Source
Overall Rating:
5.0
RM
Richard M.
Founder
Share
"fast accurate support"
What do you like best about SiteGround?

Response time was very quick for chat support. Took only a few min to resolve my issue. I needed to edit the PHP file and support told me what to edit. Very good support.

What do you dislike about SiteGround?

Wish I could participate in the special deals offered to new subscribers.

What problems is SiteGround solving and how is that benefiting you?

fast hosting and good support when I need it.

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