Their online support agents reply a bit quicker than other cheaper providers, but I am not still convinced that benefit against huge costs they charge
My service expired more than a month ago, but I have been their customer for around 3 years. Since I had to spend a few weeks in the hospital, lockdowns, and other situations I could not renew it. When I reached out to them for retrieving at least my emails, they said, if the service is expired more than a month, they delete all of that despite I still have my log-in working on the site. What worries me is that I used their hosting for years paying higher costs compared to other cheaper providers. What value do I have by paying SiteGround higher prices, if they delete my emails who have been using their services for years? Despite this, I never got any notifications. I remember once during my active engagement with them, my site was completely down then I sent them an email, for which they replied after 2 days, even though I still used their services. There is no value for loyalty from these people, just charge more or leave type of service. I would advise anyone to consider different options.
I was running my website using them, that's all.
Simple set up and effective at hosting your website. No frills, straightforward pricing, a great option if you are starting out and looking to just understand how to build and run a website without having to rack up big costs. The company always offers discounts when you first sign up so you will be able to get your website up and running very quickly. The hosting was also reliable, no issues with the site going down or loading speeds.
The dashboard interface isn't as slick as other hosting providers I have used, but it's not the worst either. It could be a little more user friendly but I could also be paying more money so on balance it's a good deal. The customer validation process was a little complicated it involved a telephone call and answering some questions which, although the telephony agent was perfectly friendly, just seemed like information they could have gleaned by using an online form at the time of set up.
Allows me to host a website very cost effectively rather than some of the more premium hosting platforms that come at a premium. You're able to get up and go with Siteground without having to worry about the monthly cost which is really important when you are just starting out.
Nothing. Was ready to leave within the 1st three months of my pre-paid 1 year contract. Technical Support is not really included - only for issues with their platform - not for general wordpress issues!
No Technical Support. Even though "Reps are Available & Standing By", you really have to operate as if you have No Technical Support. You might as well go with Digital Ocean for less money, and be your own tech support, if you have the skill. Don't use Siteground unless you have a Developer on staff or hire. When you contact Siteground for help, they tell you to ask your Developer... OK. No prob. Will use them for a year, then switch to a better hosting company. Our 1 Year of Poor Service was scheduled to expire on March 14th, 2021. On Feb 14, 2020 we get an email from SiteGround with the Subject "30 Days Until Service Expiration". (Really Wish We Could Show You the Email as Proof of their Sketchyness...) 2 Weeks later, on March 1st, SiteGround deducts $300 from our bank/debit card for a 2nd year of service - WITHOUT AUTHORIZATION. Even now - our service does not expire for 10 More Days & Siteground has already charged our account for PISS-POOR SERVICE that we do not want at a discount - much less at full price... Consider Yourself Warned - SiteGround is INTENTIONALLY DECEPTIVE. Take it from a business owner, now stranded overseas in the middle of a pandemic & travel restrictions - with no physical bank card & no way to service legitimate bills - all because SiteGround tried to be "slick" & renew our contract 2 weeks early - UNILATERALLY. At Least we got the payment reversed by our Bank. Was not even worth the time to communicating with an INTENTIONALLY DECEPTIVE company we have been waiting to leave for 9 months. Not A Good Place to Do Business - If You Ask Us...
SiteGround is a good choice if you want to figure out everything about running Wordpress on your own without any help. Seems Siteground was a good choice in the past, but by the time I signed up in early 2020, apparantly all the good service was gone & exchanged for money-grubbing hands that renew contract 2 weeks early, by charging the card you used last time - WITHOUT YOUR PERMISSION. We had to reverse the charges for a 2nd Year of "Piss-Poor" Service, made by SiteGround, which created a BIG PROBLEM for us, as we are located overseas. Reversing SiteGround's illegal charges forced our bank to close our debit card, so now we are stranded in another country, in the middle of a pandemic & travel lockdown - with no physical bank card, no access to our bank funds & no other way to pay our other vendors. Thanks SiteGround :(
nothing special about this company and they provide the same services as others
This company is scammer and they charge you far more than what they show on their price plans for hosting
the price will change without any notice and they claim their prices on the hosting plans is promotion prices without any notice
I don't think I have ever waited more than a minute or so to get on chat with tech support. The tech support doesn't just advise you, most times they go into your backend and fix the issue themselves. My other favorite things are free ssl, affordable pricing, and hosting a bunch of websites for the price of one.
I would like it to be easier to have a reseller account where your client can use it as a payment gateway. They do have a reseller account, but I think you need to bill independently.
I love hosting multiple websites for one fee. Since the pricing is based on server specs, I can put many websites on one account.
SiteGround has a relatively low price, and shared hosting packages have excellent performance. Most web pages load time, even web pages with many large scripts and dynamic code, are very fast and usually get high scores in web performance tests. The control panel in the SiteGround account is designed to be simple. For those with basic experience with web hosting tools, SiteGround's web hosting account is easy to manage. Our web hosting account has key features such as MySQL database, email management, FTP account, file manager and account status information. We have gained a lot of bandwidth and storage space, far beyond our hosting needs.
There is nothing special about it. I really don't like SiteGround. If I have to pick it up, then I will say that their price is still a little higher than other similar hosting companies I have seen. If you are looking for an absolute minimum price, then SiteGround may not be the lowest price. I have not noticed as many promotional offers as some other web hosting companies
We use SiteGround to host a variety of marketing materials and business related documents. Our SiteGround account is common internally and can share documents and post information about our services and company news to customers and prospects. Using SiteGround is generally very enjoyable. Whenever we encounter technical problems, they are easy to master and often knowledgeable, at least providing some quality insight into our problems. They are often able to solve our problems completely. The price of SiteGround is perfect for minimizing our expenses.
SiteGround has relatively low prices for shared hosting packages with excellent performance. The loading times for most all of our web pages, even ones with many large scripts and dynamic code, are very fast and typically get high scores in web page performance tests. The control panel in our SiteGround account has a clean design. For people that have basic experience with web hosting tools, SiteGround's web hosting account is easy to use to manage. Our web hosting account has key features such as MySQL databases, email management, FTP accounts, a file manager and account status information. We get a good amount of bandwidth and storage space that is far more than sufficient for our hosting needs.
There isn't anything in particular I dislike very much about SiteGround. If I had to be picky about it, then I'd say that their prices are still a bit higher than some other similar hosting companies I've seen. If you're looking for the absolute lowest prices, then SiteGround is probably not the lowest. I also didn't notice as many promotional deals as some other web hosting companies.
We use SiteGround to host a wide array of marketing materials and business-related files. Our SiteGround account has been a versatile internally for sharing documents and posting information about our services and company news to clients and leads. Working with SiteGround has generally been smooth and pleasant. Whenever we've had technical issues, they've been easy to get a hold of and are usually knowledgeable enough to at least provide some quality insight into our problems. They have often been able to solve our problems outright though. SiteGround's prices have been great for keeping our expenses to a minimum.
The services provided at the cost is terrific. They are the best low-cost hosting provider out there! Their uptime is great, customer service is always knowledgeable, available, and helpful, and their service is what I would expect with no surprises.
Their pricing structure sometimes has hidden fees or things you might miss. So double check everything after you've ordered to make sure everything is in order. Contact service to remove any features you didn't sign up for, they're very quick in responding.
I used SiteGround for multiple businesses and hosting situations. It was always reliable and easy to use, have no complaints about the service itself.