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Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 21, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 03, 2022
 Source
Overall Rating:
5.0
Alok  M. avatar
Alok M.
Graphic Designer
Share
"Easy and Advance platform for ecommerce"
What do you like best about Shopify?

Shopify comes with lots of features that can be added without any hassle.

What do you dislike about Shopify?

Shopify is quite Expensive but it's okay because sometimes it is value for money.

What problems is Shopify solving and how is that benefiting you?

Shopify is a revolution it is much easier and anyone can own an eCommerce website without having any coding skills or knowledge.

Small Business (50 or fewer emp.)
Jun 30, 2022
 Source
Overall Rating:
5.0
VP
Val P.
Acting Head Of Marketing And Comms
Share
"Everything you need to build and scale your e-commerce business!"
What do you like best about Shopify?

Best-in-class integrations that allow us to run the business marketing channels seamlessly.

What do you dislike about Shopify?

Not much to dislike; I'd say that it'd be great to segment customers a little easier, more flexibility around discounts; a lot of these things are starting be addressed in the new Shopify Summer release.

What problems is Shopify solving and how is that benefiting you?

Allowing us to grow and scale the business through multiple automated solutions, integrations and data.

Small Business (50 or fewer emp.)
Jun 30, 2022
 Source
Overall Rating:
5.0
SF
Scott F.
Managing Partner
Share
"Such a great app for online businesses"
What do you like best about Shopify?

This app is so easy to use and the setup process was a breeze. The free trial is such a great way to draw in new clients as I was able to see all of the amazing features that they offer.

What do you dislike about Shopify?

I have yet to find something about this app that I don't like. This app has so many benefits for online stores that make your store so user-friendly. If I find a dislike I have for it ill let you know

What problems is Shopify solving and how is that benefiting you?

Shopify has allowed us to create a business from the ground up and to help us launch a website we are proud of. We have never opened a business before and with shopify the process was so easy.

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
5.0
GG
Guillermo G.
Co Founder
Share
"It is the best platform!"
What do you like best about Shopify?

It is the best ecommerce platform for small businesses. The number of Apps available are many and they have a different one for each need. Also you don't have to worry about managing the server and that kind of stuff.

What do you dislike about Shopify?

The apps are expensive, really when you get the monthly bill you realize that the subscription and the fee is nothing compared to what you have to pay for apps.

What problems is Shopify solving and how is that benefiting you?

It makes it easier for us to sell online, integrate with multiple systems to manage payments, fulfillment, etc.

Small Business (50 or fewer emp.)
Jun 27, 2022
 Source
Overall Rating:
5.0
Rachel B. avatar
Rachel B.
Brand Strategist
Share
"eCommerce Simplified."
What do you like best about Shopify?

It takes the complexity out of starting an eCommerce business. You get a highly professional looking website with minimal effort. Other platforms tend to lose their professionalism- Shopify does not. I love the flexibility, you really do feel in control.

What do you dislike about Shopify?

I can't think of much to dislike. This may just be a personal thing- but I felt like there was a slight learning curve in the beginning. The one benefit of using Shopify though is that it's such a highly used platform. If you have a question- Google is bound to have the answer.

What problems is Shopify solving and how is that benefiting you?

I have realized the benefits of finally becoming a self made small business owner. Shopify helped me take the leap into finally starting my own shop. I've actually made sales.

Small Business (50 or fewer emp.)
Jun 25, 2022
 Source
Overall Rating:
5.0
Ijaz H. avatar
Ijaz H.
Advertiser
Share
"One platfarm for your ecommerce solutions"
What do you like best about Shopify?

Shopify is a great platform to start dropshipping products to your valuable customers. You can just your Ecom stores in a couple of minutes to set up fully integrated and start selling immediately.

What do you dislike about Shopify?

In my honest review I don't dislike something about Shopify till date .

What problems is Shopify solving and how is that benefiting you?

While using Shopify i can set up my store with a little effort. Everything from product listing to advertising is fully managed through one platform

Small Business (50 or fewer emp.)
Jun 22, 2022
 Source
Overall Rating:
5.0
Christian Daniel V. avatar
Christian Daniel V.
Software Engineer
Share
"Excellent solution for ecommerce"
What do you like best about Shopify?

It's very easy to use and put on live an e-commerce, The plans pricing are good, it meets with the target

What do you dislike about Shopify?

Unable to migrate store and the commission per product transaction in the most basic plan

What problems is Shopify solving and how is that benefiting you?

Making an ecommerce, to put my shop online and catch more customers

Small Business (50 or fewer emp.)
Jun 21, 2022
 Source
Overall Rating:
5.0
Karen Y. M. avatar
Karen Y. M.
Founder And President
Share
"Overwhelmingly Wonderful Experiences"
What do you like best about Shopify?

I love the support! Help is always available and the staff stays with you until the problem is resolved.

What do you dislike about Shopify?

I use Shopify Balance and Shopify Capital. The only thing I don't like is not being able to connect directly with the two departments.

What problems is Shopify solving and how is that benefiting you?

An all-in-one simple solution for doing business.

Small Business (50 or fewer emp.)
Jun 21, 2022
 Source
Overall Rating:
5.0
Mauro G. avatar
Mauro G.
Coordinatore E Commerce
Share
"Your online business in just a few hours!"
What do you like best about Shopify?

Shopify is a platform for making an ecommerce that is very easy to use, even for those with no coding programming experience. Thanks to its simple and intuitive interface in a few hours you can build a site for your business professionally and quickly. Another upside of using Shopify is the support: they are always ready and fast to help any merchant.

What do you dislike about Shopify?

One of the downsides is definitely the choice of theme: if you want to save budget, there are not many free themes available. The consequence to this is that one's own site may look similar to another, as there are no major differentiations. Unless, you have experience with programming with liquid code: this allows more customization to suit your needs but still limited. Alternatively, you can purchase a "premium" theme that can cost between $150-$180. The downside is that if you want more customization options or services from Shopify you need to subscribe to "Shopify Plus" which, undoubtedly is not cheap.

What problems is Shopify solving and how is that benefiting you?

Fast and easy implementation die commerce for multiple clients, with the possibility of showing the result before putting it online: this way the client can decide whether to approve the project or request other changes

Small Business (50 or fewer emp.)
Jun 15, 2022
 Source
Overall Rating:
5.0
Kay B. avatar
Kay B.
My Shopify Consultant
Share
"Shop with Shopify"
What do you like best about Shopify?

Shopify is great if you're setting up a dropshipping business

What do you dislike about Shopify?

Some aspects may require Professional help

What problems is Shopify solving and how is that benefiting you?

Shopify easily links to other Apps with the benefit of increased advertising with FB, IG, Google, plus, Syncee loads and updates stock levels each day.

Small Business (50 or fewer emp.)
Jun 15, 2022
 Source
Overall Rating:
5.0
SB
Scott B.
Owner
Share
"Powerful & Intuitive"
What do you like best about Shopify?

I can manage and ship orders in one place

What do you dislike about Shopify?

The order views are extremely limited, basically requiring a third party program to be able to see information efficiently, especially for a mid to high volume store.

What problems is Shopify solving and how is that benefiting you?

Shipping, and the ability to monitor and execute actions remotely through an awesome mobile app

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
Ioannis N. avatar
Ioannis N.
Financial Analyst
Share
"Extremely easy to use, great functionality, 24/7 customer support"
What do you like best about Shopify?

Below I present a list of items that I adore about Shopify -Extremely easy to use, even if you have no idea about e-commerce -You can sell anything: physical items, services, digital products etc -24/7 customer support -The iOS app is very easy to handle -Countless apps and plugins available in Shopify app store. -2 weeks free trial for those who want to give it a go -can accommodate all store sizes

What do you dislike about Shopify?

-Enabling customers to leave reviews will cost you -If you break a licence agreement by mistake, Shopify can take your store down with no warning -Pro reporting is only available if you buy the top tier plans -If you don't use Shopify's payment module, then extra charges will be applied on top of standard credit card fees

What problems is Shopify solving and how is that benefiting you?

As I mentioned above, Shopify can handle any store size. This feature really untied my hands.

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
JP
Juliette P.
Ceo
Share
"Shopify is the best CMS for growing businesses"
What do you like best about Shopify?

Shopify is our CMS, where we receive all our orders and operate our website. It is easy to use, very well fitted for a small and growing business like ours. You can start easily an e-commerce business, without knowing how to code. Shopify is very reliable and is integrated with basically everything you need for your business.

What do you dislike about Shopify?

The only downside of Shopify is that you can't customize the "card" page unless you have a Shopify Plus subscription which is quite expensive. Also you have to use the Stripe payment solution if you want to use Apple Pay. Last, there are some limits to what you can do in terms of stock management.

What problems is Shopify solving and how is that benefiting you?

Shopify helps us operate easily a website without coding it ourselves, and customizing it by adding apps to improve the customer experience. It is also very reliable in terms of operations; all the orders appear correctly and we can then send the items to our customers. All the team can work at the same time on Shopify. We can also generate lots of reports about our business.

Small Business (50 or fewer emp.)
Jun 13, 2022
 Source
Overall Rating:
5.0
JB
Jordan B.
Vice President
Share
"Love this software"
What do you like best about Shopify?

It allows us to utilize current generation technology within our very niche industry/

What do you dislike about Shopify?

It definitely opens you up to a ton of spam emails from companies wanting to pitch you stuff.

What problems is Shopify solving and how is that benefiting you?

We needed an e-commerce website capable of supporting our established brick and mortar stores.

Small Business (50 or fewer emp.)
Jun 10, 2022
 Source
Overall Rating:
5.0
Nellie S. avatar
Nellie S.
Client Services
Share
"Love all that Shopify Offers"
What do you like best about Shopify?

There are so many opportunities online to create content to help anyone, and Shopify can help the creators get their Life-Changing to Fun products to the world. We have an online course, subscriptions, as well as Physical products. Shopify makes it easy to collect a payment, renew subscriptions and deliver products with helpful in System help like the ability to print a shipping label or to use an APP in the system to collect Subscriptions for our business.

What do you dislike about Shopify?

When a Gift Card or Credit is created, we can not get the 16 Digit Code quickly.

What problems is Shopify solving and how is that benefiting you?

Selling can be handled in One System for many different types of products. Shopify collects the money, and they deposit the money in our bank.

Small Business (50 or fewer emp.)
Jun 08, 2022
 Source
Overall Rating:
5.0
Vallerie P. avatar
Vallerie P.
Social Media Manager
Share
"Shopify is a one stop shop for a simple ecommerce store that wants to scale"
What do you like best about Shopify?

Since it is one of the most common options, Shopify has myriad integrations and apps for all of our needs. Better yet, more than one option for any demand. It helps to have everything in one place. It is mostly intuitive and there is plenty of support/documentation to help in most situations. Support is great and downtime is far and few between with a great dashboard if there are issues. This has been a great solution for several years. Payment processing and options are on point. We haven't experienced many issues with the system which is good news for us! Overall, this is a great solution for online stores of many sizes and there is room to grow! Scaling with Shopify has been easy and I'm confident it will continue to be so. No plans to change providers at this time.

What do you dislike about Shopify?

There are some limitations to having multiple listing and pricing tiers. When trying to set up a more complicated listing, our shop will throw errors and discount codes won't work. We have to manually fix this which is not ideal. Because of this, our organization will have to completely change a system that has worked for some time. However, it is more of an issue with our setup than Shopify, but we wish our current system would work. Finding customers can be cumbersome using the search option which makes it tough to provide customer service in a pinch. Tax collection has been complicated in some cases as well. Some things may be user error but hard to say! Customization could use some work. Overall, the pros outweigh the cons.

What problems is Shopify solving and how is that benefiting you?

The problem was needing a one-stop-shop for eCommerce and Shopify was an easy option to get things rolling. It continues to offer opportunities for growth with all of the integrations and options. We haven't had to change to a new provider because the software is growing with us. Even the integrated apps are open to our needs and have no issue meeting with us. We needed a subscription app and had several options to choose from. The same goes for gift cards, page editors and more. Shopify has provided a platform for the business to grow and thrive, exactly what we needed. I have no doubt that it will be a solution to future problems/demands.

Mid Market (51-1000 emp.)
May 23, 2022
 Source
Overall Rating:
5.0
Satyam V. avatar
Satyam V.
Market Research Associate
Share
"Good helpful"
What do you like best about Shopify?

Features and measurements of the gand full of pattern

What do you dislike about Shopify?

UThe portal and the the the portal facts

What problems is Shopify solving and how is that benefiting you?

Laying, moterign,

Enterprise (> 1000 emp.)
May 21, 2022
 Source
Overall Rating:
5.0
Divyang j. avatar
Divyang J.
Test Analyst
Share
"Best tool for making Crm website"
What do you like best about Shopify?

Shopify plugins helps to develop website with minimum code also it support variety of customisation

What do you dislike about Shopify?

Some themes are paid after certain time period

What problems is Shopify solving and how is that benefiting you?

Web development using wide variety of plugin helps to develop owsome features without coding for example payment gateway plugin helps to setup payment stream

Mid Market (51-1000 emp.)
May 18, 2022
 Source
Overall Rating:
5.0
FA
Faisal A.
Business Development Manager
Share
"Shopify Secure Platform To Develop Responsive Business Website"
What do you like best about Shopify?

Shopify is the best solution for our business website. We have also created a blog to do regular posts on the website. In Shopify, we can choose business templates and customize theme patterns. All templates are mobile friendly and one click installation applies on all web pages. One advantage of Shopify, we can update meta tags and content on all web pages separately. We can create large websites and sell products online.

What do you dislike about Shopify?

It is secure and user friendly for business websites. We can update our versions and not face any issues in optimization websites.

What problems is Shopify solving and how is that benefiting you?

In our business, We need to analyze client queries by email because customers like email follow up for services. We used Shopify to create a landing page for marketing promotion to generate business leads. It is easy to create a section on a webpage and gives the option to add meta tags for the web page. We can also integrate Html Code into our webpage without knowing the development code. Shopify beats Wix development features and easy to manage business websites securely. We recommend to all our clients to use Shopify software. It is the best one for website development and designing.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
KE
K E.
Notary Public
Share
"the shop i PHY"
What do you like best about Shopify?

has mostly only known resource across collaboration LAPS seen ever

What do you dislike about Shopify?

extensive intensive portals electronic resources

What problems is Shopify solving and how is that benefiting you?

locations inside find other needful portals self TWINEs' organizations did as subscribor

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