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QuickBooks Time Logo
QuickBooks Time
4.5
(1,426)
(Formerly TSheets)
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QuickBooks Time Reviews & Product Details

QuickBooks Time Overview
What is QuickBooks Time?

QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
Social Media
QuickBooks Time Categories on Findstack
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Ask Questions about QuickBooks Time
What QuickBooks Time is best for?
How does QuickBooks Time compare to FreshBooks?
What are the pros and cons of QuickBooks Time?
QuickBooks Time Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Time Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
QuickBooks Time Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 17, 2025
QuickBooks Time Logo
1,426 QuickBooks Time Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
GC
Gregory C.
Director Of Marketing
Share
"Denise is amazing!"
What do you like best about QuickBooks Time?

My new best friend, Denise, took me by the hand and helped me navigate the uncharted waters of T-sheets. She had easy answers to all my questions and was able to immediately resolve my issues. Thanks Denise!

What do you dislike about QuickBooks Time?

Nothing, except the hold music ("Time in a bottle" by Jim Croce makes me feel sad)

What problems is QuickBooks Time solving and how is that benefiting you?

Time wasting on payroll

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
WB
Warren B.
Owner/Electrical Contractor
Share
"janine is great"
What do you like best about QuickBooks Time?

very knowledgeable, friendly, willing to help

What do you dislike about QuickBooks Time?

There was not anything about my experience that I disliked

What problems is QuickBooks Time solving and how is that benefiting you?

Ability to sync time sheets to quickbooks

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
LP
Linda P.
Founder
Share
"Great App and Excellent Customer Service"
What do you like best about QuickBooks Time?

The function of the Application is just what you need and then some.

What do you dislike about QuickBooks Time?

there is nothing that I disliked about this service/app. The reporting could be more robust, but you can export to excel and do what ever you want so....

What problems is QuickBooks Time solving and how is that benefiting you?

NO MORE PAPER TIME CARDS!!!! NO MORE MANUAL ENTRY OF TIME!

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
CM
Chelsea M.
Office Manager
Share
"Needed help with my QB Web Connector after an update."
What do you like best about QuickBooks Time?

The friendliness of the agents. They are always very helpful.

What do you dislike about QuickBooks Time?

I can't think of anything. TSheets meets our needs.

What problems is QuickBooks Time solving and how is that benefiting you?

We use Tsheets for time tracking with the guys are on the go.

Small Business (50 or fewer emp.)
May 30, 2017
 Source
Overall Rating:
5.0
DM
Dj M.
Managing Partner
Share
"Enjoyable tech support"
What do you like best about QuickBooks Time?

The personable nature of the tech support. Anytime I run into an issue, I just click "Live Chat" and it's resolved in minutes by people who I know are actual people with real lives. Tiffany B. is a 5-star employee

What do you dislike about QuickBooks Time?

Price is a little high but I needed a seamless QB integration

What problems is QuickBooks Time solving and how is that benefiting you?

A little pricey but oh well

Small Business (50 or fewer emp.)
May 24, 2017
 Source
Overall Rating:
5.0
LT
Laura T.
Office Manager
Share
"TSheets is a great app/timekeeping program and the customer service is Awesome!!"
What do you like best about QuickBooks Time?

Quick, friendly, funny, helpful, accurate and useful technical support with issues and problems. TSheets employees feel like friends!!

What do you dislike about QuickBooks Time?

Nothing at all! Tsheets meets all of our expectations.

What problems is QuickBooks Time solving and how is that benefiting you?

Accuracy, efficiency, knowledge.

Mid Market (51-1000 emp.)
May 23, 2017
 Source
Overall Rating:
5.0
JD
Jacqueline D.
Human Resources Assistant
Share
"Janine The best Tsheet helper"
What do you like best about QuickBooks Time?

She was very patient, an helpful. Carried me through a crazy situation!

What do you dislike about QuickBooks Time?

Nothing, she was great all around! Janine had a great tone of voice, i could tell her help was sincere, not forced. She sounds like she loves her job!

What problems is QuickBooks Time solving and how is that benefiting you?

I have so much stress relieved by having my weekly time submitted for payroll this way! exporting to quickbooks is an easy task, and payroll is much easier! Who wants to manually enter time for payroll?? Not I said Jacque!

Small Business (50 or fewer emp.)
May 23, 2017
 Source
Overall Rating:
5.0
SL
Simon L.
Technical Consultant
Share
"Best Customer Service ever! "
What do you like best about QuickBooks Time?

Best customer service I have ever got. Their bragging is totally justified :) Thanks a lot to @EM1 for all the help.

What do you dislike about QuickBooks Time?

Can't say that I disliked anything so far.

What problems is QuickBooks Time solving and how is that benefiting you?

We are using TSheets as a web-based solution for time tracking.

Small Business (50 or fewer emp.)
May 22, 2017
 Source
Overall Rating:
5.0
JD
Jason D.
Owner
Share
"Great Customer Service"
What do you like best about QuickBooks Time?

Spoke with Janine. She was very friendly and helpful. The process of correcting the issue was very quick.

What do you dislike about QuickBooks Time?

There was nothing that I disliked about the customer service.

What problems is QuickBooks Time solving and how is that benefiting you?

Tsheets makes time tracking and payroll very easy.

Small Business (50 or fewer emp.)
May 22, 2017
 Source
Overall Rating:
5.0
TE
Ted E.
Founder And Ceo
Share
"Versatile and easy to work with"
What do you like best about QuickBooks Time?

Takes the pain out of time entry for client billing.

What do you dislike about QuickBooks Time?

Admin UI could be modernized & more task focused.

What problems is QuickBooks Time solving and how is that benefiting you?

Whole-team solution for time tracking & entry of billable hours.

Small Business (50 or fewer emp.)
May 19, 2017
 Source
Overall Rating:
5.0
AM
Anne M.
Founder And Director Of Development
Share
"Great Customer Service"
What do you like best about QuickBooks Time?

Easy to use for everyone! Imports directly to QuickBooks and we are able to see hours reports by jobs and services. Customer Service has been very helpful to get us started with the program. Thanks BD1!

What do you dislike about QuickBooks Time?

Nothing yet, has all worked well for our needs.

What problems is QuickBooks Time solving and how is that benefiting you?

Able to job cost our biggest expense, labor with little effort. Let's us know where we are winning and losing in real time.

Small Business (50 or fewer emp.)
May 17, 2017
 Source
Overall Rating:
5.0
RM
Ricardo M.
Information Technology Infrastructure Manager
Share
"Excellent Support"
What do you like best about QuickBooks Time?

The support for TSheets is amazing, I have worked with Tiffany B twice and she has always been very helpful and knowledgeable. the product is great and it has cut so much time from payroll as they no longer have to calculate times from the good old paper time cards. The implementation was extremely smooth and all the employees are very happy with the interface as is extremely friendly.

What do you dislike about QuickBooks Time?

I can't say I dislike something about T-Sheets, I would add a couple of features but when I have asked about them I was given a ticket for the development team to see if they can get implemented which is more than most companies do.

What problems is QuickBooks Time solving and how is that benefiting you?

Manual time calculations, project tracking and PTO tracking, this has help the accounting and the payroll enormously.

Small Business (50 or fewer emp.)
May 17, 2017
 Source
Overall Rating:
5.0
BW
Brian W.
Project Operations Manager
Share
"Haley is AWESOME!!"
What do you like best about QuickBooks Time?

Robust and easy to navigate. Haley was a ton of help walking me through all the different options and necessary settings. She should get a Raise! Supervisor, make that happen or I will frown at you!

What do you dislike about QuickBooks Time?

So far it's all good. I have no issues to complain about.

What problems is QuickBooks Time solving and how is that benefiting you?

Quickbooks integration.

Small Business (50 or fewer emp.)
May 17, 2017
 Source
Overall Rating:
5.0
SB
Sherry B.
Administrative Director
Share
"Always get the answers and help I need"
What do you like best about QuickBooks Time?

The friendly tech support staff that assists you in resolving issues. The are always polite and if they are challenged trying to resolve your issue they get additional tech support to ensure that your issue is resolved.

What do you dislike about QuickBooks Time?

PTO time does not sync from QuickBooks to TSheets.

What problems is QuickBooks Time solving and how is that benefiting you?

The ease of employees switching between departments during their shift.

Small Business (50 or fewer emp.)
May 15, 2017
 Source
Overall Rating:
5.0
AC
Alma C.
Marketing
Share
"TSheets for the Win!"
What do you like best about QuickBooks Time?

Customer service goes a long way these days and those like Lauren W. are the absolute best at it! Thank you for all of your help!

What do you dislike about QuickBooks Time?

Nothing, I loved everything about this..

What problems is QuickBooks Time solving and how is that benefiting you?

I needed a way to track our employees since we go on different job sites plus I was having a hard time keeping up with hand written time sheets from the employees, TSheets has literally solved all of those problems.

Small Business (50 or fewer emp.)
May 12, 2017
 Source
Overall Rating:
5.0
CH
Christina H.
Real Estate Consultant/Realtor Serving Solano, Napa And Yolo Counties
Share
"customer service excellant"
What do you like best about QuickBooks Time?

TSheets has been great from day 1 helping me get everything set up and even give me follow-up calls. Thank you Janine for your help!

What do you dislike about QuickBooks Time?

nothing so far you guys have been great!

What problems is QuickBooks Time solving and how is that benefiting you?

I run a chimney service company with men driving all over the place and this is the only way I'm able to keep track of hours and locations at the same time.

Small Business (50 or fewer emp.)
May 11, 2017
 Source
Overall Rating:
5.0
BT
Bil T.
Director Of Training And Mentoring
Share
"Excellent help & customer service"
What do you like best about QuickBooks Time?

I've been setting up TSheets and getting it to work with QB. It's taken a little time but every time we've had help from the live chat feature and phone calls if we needed it. Today Janine helped me and did an amazing job. She helped uncover an old problem and showed me the solution to avoid it in the future. I would highly recommend this product just for the amazing customer service that Janine and others have provided.

What do you dislike about QuickBooks Time?

I really don't have any dislikes, tsheets is a great program.

What problems is QuickBooks Time solving and how is that benefiting you?

We are better able to keep track of our teams hours, PTO and what jobs they are working on.

Small Business (50 or fewer emp.)
May 11, 2017
 Source
Overall Rating:
5.0
JW
Jon W.
Vp Managed Services
Share
"Amazing support!"
What do you like best about QuickBooks Time?

TSheets live support is super-quick, and amazingly helpful. Talked to Sam M. today (after ZERO hold-time waiting) and he was able to identify my needs, and help me access the TSheets features I need to complete my reports. Great support, it's always a pleasure calling TSheets!

What do you dislike about QuickBooks Time?

Why are there not more companies just like TSheets???

What problems is QuickBooks Time solving and how is that benefiting you?

We use TSheets for time tracking & billing our clients. Data flows out of TSheets, and on to QuickBooks for billing.

Small Business (50 or fewer emp.)
May 09, 2017
 Source
Overall Rating:
5.0
CA
Cecilia A.
Operations Manager
Share
"Amazing Accountability Factor!"
What do you like best about QuickBooks Time?

The ability to measure productivity. The customer service that I receive every time I call. For example, today I spoke with Shawn and she was very helpful and pleasant.

What do you dislike about QuickBooks Time?

I dislike that I cannot send a message through this software to my employee but I understand that soon this feature will be added to the software.

What problems is QuickBooks Time solving and how is that benefiting you?

Accountability, productivity, transparency and noting taking during tasks assigned to employees. So far we are only 3 days into the usage of the software but we foresee a great deal of money being saved as we can assess the productivity of our field employees and speed up the time it takes to report any work orders completed.

Small Business (50 or fewer emp.)
May 08, 2017
 Source
Overall Rating:
5.0
LR
Lauren R.
Attorney
Share
"Patient, Perfect, Pair!..Brad and Janine...wonder-twin powers, activate!"
What do you like best about QuickBooks Time?

The responsiveness..the patience and willingness to go the extra mile to help!!!!...I started online getting awesome help but when the online customer rep (Brad) determined I might need more help, he sent me a call in number and stayed online until the representative on the phone (Janine) was up to speed and helping me. I felt really good that I wasn't being abandoned and left to sit here at my computer confused about how to make the changes I needed to make for our employee tracking.

What do you dislike about QuickBooks Time?

hmmm...not much...TSheets is a little limited for us on the way we calculate OT, but, as that is more complicated to explain, I'll just say, calculating OT is my only issue :)

What problems is QuickBooks Time solving and how is that benefiting you?

Our field staff had an inordinate challenge with calculating when they were on the road, versus at a job site, as they are at many places all day, every week for two weeks, it was nearly impossible (insert hateful here) for them to keep accurate records of their hours. Plus my husband LOVES the gps aspect. We have a three state territory and we needed a better handle on where our team was and when. Now we can increase appointments (which increases our cash flow) because our team is way more logistically efficient.

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