HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.
Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
One of the best thing i like HostPapa 24/7 support because, in the early days of hosting my first website, they helped me a lot. HostPapa Hosting Plans are very affordable for new and existing small business Owners & Users. Hosting the PapaCare+ feature is a different matter because one of the experts will personally come for help. Hostpapa VPS Hosting Plans is too high in the comparison of features they provide.
This is the worst thing about Hostpapa is that they didn't provide an SSL certificate that's why I have paid $14.95 extra for that, another thing they charge extra money for "Protection Power Website Security" & "Automated Website Backup" in their "WP Business" & "WP Starter" Plans
In the early days, I used Hostpapa "WordPress Hosting," but the high amount of Live Traffic websites Goes down much time. I shifted my Website to Hostpapa "VPS Hosting," after that, everything was usually working even I got much better Speed than "WordPress Hosting."
Grande suporte ao cliente que é fácil de alcançar e explicar coisas ou consertar as coisas para você Acabei de receber suporte técnico fantástico da Lunarpages É bom na maioria das vezes. Eu não sou um técnico ou um geek, o pessoal da lunarpages é muito útil sempre que eu tenho uma pergunta.
Não consigo pensar em nada, estou muito feliz com eles. Nada que tenhamos encontrado até agora - o conjunto de ferramentas é robusto, as comunicações são apropriadas e não muito frequentes, etc. Quando as coisas dão errado, demora uma eternidade para consertá-las e elas não parecem se importar.
Problemas Gerenciando meu web hosting e eles fazem um bom trabalho. Eu uso páginas posteriores para hospedagem na web e e-mail e eu realmente aprecio ter tudo em um só lugar. Praticamente agora questões
Like I keep saying - I get totally frustrated at situations - Lunarpages sales and tech people seem to understand - and are always helpful! Great Job!
I absolutely despise the forced password reset at cpanel - Hate that with a passion...
Easy to work with - the services are fairly priced and service is usually fast
I am always able to reach technical help when needed
I can not think of anything in particular I dislike
Running a very simple, small website without complications.
The support staff is readily available and very helpful.
The site could be made easier for tech neophytes.
Email spam problems and filtering solutions.
It's a very affordable solution for maintaining a blog, a storefront and pages of information. I use wordpress and designed my own blog/website. It's easy to create blog posts and content. Up time is very good. Support is pretty responsive.
I don't have a dedicated server so there are times when the site times out when visiting. Up time is very high/great, but if I get a heavy traffic day, I worry people won't get through on the first try. It's been more noticeable the last year, but I'm on the lowest paying tier. Sometimes I can't find the support ticket when I have submitted one (they have a forum and you can put updates to the ticket on there--if you can find the ticket.)
I need to reach my audience and also list products for sale. I use the blog to keep people engaged and coming back. The benefits are that I can create all kinds of content, marketing opportunities and also be an affiliate (referral) for other companies.
They offer an affordable service that is affordable. We have been with Lunarpages for over five years now and our site has had a minimal amount of problems. When there have been problems the customer service has always been very helpful in getting them resolved in an expedient manner.
The only thing that has been a slight issues with them is the hours or operation for their customer service. We are in Eastern Time Zone while they are located in the West. When I do need to speak with customer service I have to wait until 10 AM our time in order to call.
We have a pretty basic website for our business. They help us in getting our name out to the world when people are looking for camping or lodging in our area.
HostPapa's service up-time is very much good. Although, less down time of the website as we been using the hosting for our clients. Pricing are good and customer support are also quite good. Provides money back guaranty. Support latest cPanel. One click installer with e-commerce supports. Knowledgebase, Video Tutorials etc available. Websites are quite faster then other hosting providers. Although, WordPress pages also load faster. Included Solid State Drives (SSD) for Accelerated Performance.
Bandwidth says Unlimited but it is limited to 200 GB per month for accounts. Customer supports needed time to solve the issues. Technical supports are not quite instant, it needs time to solve the issues.
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The site was fairly static but seemed to always be available.
It took me a couple years to cancel the service. I wasn't able to successfully stop the service until the credit card they had on file expired and Lunarpages cancelled me.
It provided an internet presence for our small company.
They had a decent Control Panel, but that's it.
The lack of service, lack of support, and even to the point that their support personnel try to tell you the issue you're having is with YOU, not them. The issue was definitely with Lunarpages and their servers, but they refused to investigate, until I finally decided to move my websites to a new host. Then they all of a sudden discovered the problem, and admitted it was their issue, not mine or anything I had done.
None - they're terrible. I spent MONTHS working on an issue, to no avail, and was told repeatedly by their support department that I was the problem, when I wasn't; very upsetting.
The support staff (like James Carr) who are helpful and dedicated to solving the problem immediately.
OMG my email form keeps on quitting for NO REASON AT ALL. This is the LIFEBLOOD of our business and suddenly our simple email form completely quits sending us leads with NO WARNING. Our business will FAIL if this happens and this is the second time it has happened within a month. Completely and totally unacceptable.
Your company is creating the greatest threat and problems to our business and not helping by allowing the problem to re-occur.
There is very little to like. After they changed or updated server, website started going down 3-4 times a day. They blamed this on "excessive CPU". After 5 years of this exact website without "excessive CPU".
They talked me into purchasing Managed Hosting for $40 a month. I did. Now the site is down. 24 hours ago and on 3 phone calls I asked that the site be restored. I am still waiting, site is still non-functional.
I am trying to have a simple website hosted. That is all. But LunarPages does not seem capable of hosting reliably.
It still offers a good price and disk and bandwidth capacities.
Over the year or so, without my changing my sites, Lunarpages has started throttling my sites so they often go offline for several minutes at a time. Pingdom reports 20 outages for a total of 20 minutes for my personal website over the last 30 days.
It used to be great for me to host three or four different websites, none of which have a lot of traffic.
Cheap solution, however you can find equal or cheaper solutions elsewhere.
Everything. I've been using them for over 10 years and: 1) Terrible service 2) The move you around to new servers and downgrade you without reducing price 3) Super slow servers 4) Highly unprofessional. I get threatening emails (we will shut you down) because my WordPress site went over 2% CPU. Yes, 2%. I checked that timeframe and that was 3 concurrent users according to GA. 5) They store your account password in a reversible encryption, not an irreversible hash.
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Both online customer service folks were very patient and effective to solve my problem
Nothing that occurred with the interaction
email wouldn't work on my new laptop and then after fixing that mail didn't work on my desk top. Through using host connect both customer shrive reps were able to fix my problem.