Greenhouse Reviews & Product Details

Greenhouse enables companies to create a recruiting culture throughout the entire company. We've implemented DEI best practices through Greenhouse, standardized our processes, and increased our data/metrics.

I don't dislike anything about Greenhouse. I do with the reporting function was more user friendly and visually appealing, but besides that I have mostly positive things to say.

DEI best practices, increase offer acceptance rate, standardized interviews, etc.

I love that you can customize it to fit the needs of your company. I also enjoy the new product features that come out regularly to uplevel the product. Lastly, I love that it has intergrations with many other platforms. Its not a hard or complicated tool to learn how to use.

I do wish there was a better integration with our HRIS. It'd be nice if whenever a new employee is added to our HRIS, a Basic User greenhouse account is created for them so we don't have to manually deactivate/audit users.

It is easy for candidates to use, our talent team to manage candidate pipelines, and our hiring teams to provide feedback.

The way you can save temples for the team to have handly.

I like GH is easy to use, it has many integrations you can add. It makes the recruitment process faster and more efficient.

I believe my team is working on making the offer process a bit easier and with fewer steps. It will benefit the time of the offer process and the information requested on every offer. The information needs to be added manually we are working together to find a solution.

Greenhouse is, without a doubt, the best ATS available on the market. Our account manager is super responsive and hands on - she knows our company goals and objectives and is helping us to get there with regular check-ins and support via email/zoom. We have been able to change the way we hire through structured interviewing, track our DE&I metrics and diverse hiring goals, and ensure that candidates are getting the best experience through automation and additional tools. And we've done this all within the last year! Greenhouse scales with companies, and we regularly tweak the way we use the platform as our organization hires at volume and grows.

Occasionally, the user interface is a bit tricky to get the hang of, though they have made significant process improvements & tweaks. The only other thing I wish they had was more guard rails for our data to be clean, but this is more of an internal problem.

We realized over the past year that a lot of our hiring teams weren't interviewing effectively. We did a major revamp to connect requirements on a job description to competencies on scorecards and structured interview questions to give interviewers a framework of how to vet a candidate for a particular competency. For volume roles, I love the ability to add custom questions and filters based on candidate answers to those questions. This has saved us loads of time and energy. The custom reporting feature allows us to build reports specific to our organization easily and at scale.

Ease of use for talent acquisition professionals and managers alike.

Honestly, it's a great tool - there is some opportunity for connectivity with other systems but overall it's really good.

Greenhouse has helped us get managers more engaged in the process. They can log into the system and see applicants or search for candidates.

User friendly and not confusing to use..

I do not see any least useful from greenhouse.

Able to track candidates and former applicants easily.

Ease of use. Ease of Integration. Number of Features. Customer Support. I'm using Greenhouse frequently and it has been seamless since then.

None so far. I'm very confident with the features of Greenhouse

Candidate management

Greenhouse provides all the needed information

In Greenhouse, Requisition once filled, gets deleted

Porviding the actual step the candidate is already in

I like that you can mention a person and it'll automatically route in their email.

You need to request different accesses so you can use GH in full capacity.

equalizing time zones since we have to schedule candidates from different parts of the world

I like that Greenhouse is user friendly and allows me to have a more seamless process. It also gives me the opportunity to interact with candidates better.

There are times that my candidate is not able to receive the assessment and I have to manually send it out.

One system is connected to all. I do not have to toggle to different platform just to get the information I need.

The Greenhouse Onboarding platform is really great at helping employees successfully integrate within the company. The customer support was top notch and they made the implementation simple and easy. We reached out to our rep quite a bit to get everything set up correctly and they were very quick and responsive. It's an easy-to-use platform with lots of features and they are rolling out more of them each day. We are still integrating it for all employees, including our UK team now, but our employees like the platform the more they understand it's capabilities and frequently use it.

There is no way to assign a task to all departments except for one. We have a department that has a very different onboarding program than the rest of the company, and we would have to manually click on every department except for this one department to be assigned tasks. If there was an and/or capabilitiy, it would help with assigning tasks. There are also limited categories the tasks can be grouped in currently. They are working to improve this, and our relationship with customer support has been great, so I imagine they will.

It assigns tasks to each person involved in the onboarding process and holds them accountable to complete them. It also provides a meaningful welcome experience during preboarding for new hires.

Everything is easy to navigate and our managers learn how to navigate this within a week of using this. I also like there is not many changes to Greenhouse, normally softwares constantly update but with Greenhouse I feel things are layout perfectly without changes.

I don' t have any downsizes this this at the moment.

It is solving collecting scorecards from managers after interviewing in a quicker way.

I've used almost every ATS from Workday to Lever to iCIMS, and Greenhouse is always my go-to when it comes to implementing a new ATS. The ease of use, and constant updates are really top-of-the-line and they never stop improving their features.

I wish there were AI features built in where it could automate the process of reviewing resumes since we receive over 1000 resumes per job that we open. If Greenhouse made that improvement, it would be a game changer.

The functionality and customization is what I look for the most when it comes to applicant tracking systems. We need automation in every company, and Greenhouse does that for us.

Collaboration with outlook and LinkedIn recruiter. Email reminders. User friendliness of the system when viewing candidates and reqs. Ability to pull reports.

Ability to pull searches of candidates stored in the ATS could be more intuitive.

Unsure. I can't identify any major issues that require resolution.

Their customer success team is great. Always stays in touch and keeps us updated on teh latest features. I also like how user firendly it is and how many integrations are available.

Ive used a lot of systems, and if I were to recoemnd one thing it would be the reporting. They do allow for reporting dashboard integrations if you want to customize but would be good to be able to build those reports out in teh system instead.

We are able to do everything within the system from sourcing, scheduling, interview feedback through scorecards, offers and onboarding.