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Contentful Logo
Contentful
4.3
(295)
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Contentful Reviews & Product Details

Contentful Overview
What is Contentful?

Contentful unifies content via a central hub and helps structure it for use across various digital channels. It also easily integrates with numerous other tools through open APIs. Contentful lets users bring their content anywhere using our APIs, and completely tailor their content structure while using your preferred programming languages and frameworks.

Company Contentful GmbH
Year founded 2013
Company size 201-500 employees
Headquarters Berlin, Germany
Social Media
Contentful Categories on Findstack
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What Contentful is best for?
How does Contentful compare to 10Web?
What are the pros and cons of Contentful?
Contentful Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Contentful Features
A/B Testing
API Access
Analytics and Reporting
Asset Management
Backup and Restore
Collaboration Tools
Content Editor
Content Scheduling
Content Staging
Content Taxonomy
Customizable Templates
Drag and Drop Interface
E-Commerce Integration
Form Builder
Media Library
Mobile Preview
Multi-Channel Publishing
Multilingual Support
Personalization
Responsive Design
Role-Based Access Control
SEO Management
Search Functionality
Social Media Integration
Template Management
Third-party Integrations
User Permissions
Version Control
WYSIWYG Editor
Workflow Management
Contentful Media
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Contentful Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2024
Contentful Logo
295 Contentful Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool, great service, happy customers"
What do you like best about Contentful?

Never ever in almost two years did we have any technical hick-ups – Contentful works ALL THE TIME! And when we reached our API limit, the customer service was very helpful!

What do you dislike about Contentful?

If there were one wish I could make: I would love to talk to the great customer service on the phone, I mean the online service is great, but sometimes a word in person is even quicker.

What problems is Contentful solving and how is that benefiting you?

The world is full of bad news – we at Good News work hard to find the best good news of the day and publish them via contentful to our 45k+ readers! Thanks to contentful, people hear about solutions to problems on our website and in our app.

Mid Market (51-1000 emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for work"
What do you like best about Contentful?

Easy to use and great for a team workspace

What do you dislike about Contentful?

I have not come across anything I dislike yet

What problems is Contentful solving and how is that benefiting you?

I am using contentful to use for ecommerce

Small Business (50 or fewer emp.)
Dec 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent platform & easy to understand + use"
What do you like best about Contentful?

The functionality of the platform and how easy it is to find things within if you're properly labeling your entries.

What do you dislike about Contentful?

I wish there was a way to see a page as you're editing it (a preview).

What problems is Contentful solving and how is that benefiting you?

One major benefit is that it stores all entries so that even if you delete it from where it originally was, it is stored in your history.

Enterprise (> 1000 emp.)
Dec 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contentful fits everyone!"
What do you like best about Contentful?

I believe Contentful provides a dynamic way of collaborating and creating amongst different needs & stakeholders. It's a friendly reminder that you can get things done and all involved-parts will know about it. From a project management standpoint, it's a time saver:)

What do you dislike about Contentful?

At this point, no dislikes. Contentful is heading to a great direction.

What problems is Contentful solving and how is that benefiting you?

We are migrating lots of content and repurposing those directly in Contentful. It's a more robust solution and with a clean vision.

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Our entire team loves Contentful."
What do you like best about Contentful?

From our content creators to our dev team, Contentful has been an excellent solution for our website. The Contentful CMS is very user-friendly and customizable, and the modular format makes restructuring things easy.

What do you dislike about Contentful?

For teams that don't have an in house dev team–or don't plan to continue working with a dev team post site development–Contentful could be a little challenging.

What problems is Contentful solving and how is that benefiting you?

Contentful modular format helps us keep a large amount of information organized and up to date.

Mid Market (51-1000 emp.)
Aug 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contentful helps me understand how my company is organizing CMS and how to align with company goals"
What do you like best about Contentful?

I like that I can update and troubleshoot the website in real-time, with previews for my internal team so I can ensure I collect approvals and track what was changed.

What do you dislike about Contentful?

While Contentful is the best option, I also wish there was a way that a website map was auto-populated so we could see the big picture in real-time.

What problems is Contentful solving and how is that benefiting you?

Having a place to put our CMS and have the entire team access it and own parts of the website is great. It helps us communicated with each other, demonstrate messaging and technical advancements, and create growth for the company through our combined efforts.

Enterprise (> 1000 emp.)
Aug 17, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contentful — Great Support From Their Team"
What do you like best about Contentful?

The training that the Contentful team holds

What do you dislike about Contentful?

Contentful at first glance can be a bit much, there's a lot going on, but as you get walked through the product it makes more sense.

What problems is Contentful solving and how is that benefiting you?

Using Contentful as a way to measure the efficacy of content with users.

Enterprise (> 1000 emp.)
Aug 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good solution and good UI."
What do you like best about Contentful?

How much information there is, and how flexible the whole product it.

What do you dislike about Contentful?

Nothing in particular to mention. The tool is great and does what we need.

What problems is Contentful solving and how is that benefiting you?

We reduced to cost to new features, by using a much simpler approach. We also are able to give production users much more options in how they structure the content.

Mid Market (51-1000 emp.)
Aug 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A well thought out app"
What do you like best about Contentful?

Great developer support. Tools are always up to date to keep up on new updates from frameworks and libs. The Rich text editor is one of my favourite features from customising the content to referencing other Components. I dont think any other CMS does that. Creating your own plugins is another great way of building a more bespoke feature for your needs in the dashboard. The new Compose tool is well designed when it comes to creating new content.

What do you dislike about Contentful?

Content-type cap restriction could be improved. 48 is pretty low for even paid members.

What problems is Contentful solving and how is that benefiting you?

To make life easier for content editors when it comes to managing the content on the go. A way to instantly preview their changes then publish with a click of a button.

Mid Market (51-1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contentful makes publishing and organizing content intuitive."
What do you like best about Contentful?

The user interface makes finding, publishing, and editing the content you need easy.

What do you dislike about Contentful?

The "download" button is right next to the "delete" button on the dropdown menu on images, and I've accidently deleted photos that I can't find again.

What problems is Contentful solving and how is that benefiting you?

It's easier to get more team members onboarded because it's so much easier to conceptualize than our last platform.

Mid Market (51-1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing content manager"
What do you like best about Contentful?

Contentful is Amazing when handling and managing content; the API's are well defined and are easy to use, the API's it's what I like the most.

What do you dislike about Contentful?

The UI is not so intuitive; it's challenging to search for content; when searching, I have sometimes press `enter` and everything related to the search gets messed up, then I have to delete at least one letter, and I can continue my search. I think this is because Contentful's UI starts searching for every key pressed and not when we press the `enter` key.

What problems is Contentful solving and how is that benefiting you?

We use it at Xoom to deliver all the client-side content, including email and SMS content. We have encountered that it's easy to handle translations using their APIs.

Mid Market (51-1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best content manager in 2021"
What do you like best about Contentful?

It's very intuitive and easy to start working with it

What do you dislike about Contentful?

I don't have something terrible to say about Contentful. It helps my team to deliver dynamic content fast and easily.

What problems is Contentful solving and how is that benefiting you?

We are using Contentful to fill our web application with dynamic content without the need to hardcode every text or image's URL

Mid Market (51-1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy to use!"
What do you like best about Contentful?

I think it's a very user-friendly site!!

What do you dislike about Contentful?

Haven't found anything that I don't like

What problems is Contentful solving and how is that benefiting you?

It' makes my work easier, it's very easy to manage so I don't have to be questioning where everything is!

Mid Market (51-1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contentful is a nice enterprise solution for localization"
What do you like best about Contentful?

The ease of use, the web interface is super easy to use and very friendly.

What do you dislike about Contentful?

I have kind of mixed feelings about being able to modify the content without actually hitting the save button.

What problems is Contentful solving and how is that benefiting you?

Localizing all the content on the site, ease of use, and quick connectivity and response times

Enterprise (> 1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contentful is a user friendly platform to manage complex sites"
What do you like best about Contentful?

How easy it is to create new articles and update site content. The indexing to look up for contents makes it painless to find the component to update.

What do you dislike about Contentful?

The multimedia content manager could be easier to navigate.

What problems is Contentful solving and how is that benefiting you?

Brand site updating for SEO, article uploading.

Enterprise (> 1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very intuitive tool to help build great looking content pages."
What do you like best about Contentful?

The library of the useful modules is great and very user friendly. I would like to see more modules introduced in the future for sure.

What do you dislike about Contentful?

The main page layout needs a little more pictorial or naming possibility for each module so we know exactly which one we are using without opening the module.

What problems is Contentful solving and how is that benefiting you?

The usefulness and user-friendly ness and quick turnaround help us build great content which is quick and visible or review in real-time.

Enterprise (> 1000 emp.)
Aug 10, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Retailer review"
What do you like best about Contentful?

The site is really easy to use and self-explanatory - as a new member of my team, I needed minimal training and can quite easily figure things out myself.

What do you dislike about Contentful?

We have had a couple of issues with overlapping media - it would be good to flag when two pieces of media clash as multiple media owners are using it.

What problems is Contentful solving and how is that benefiting you?

Setting publications/unpublish is great - initially, we were doing this manually, and media was left live, and we also couldn't have changeover on the weekend - so this has opened up a lot of options.

Small Business (50 or fewer emp.)
Apr 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"We are teachers, We DO NOT want to manage Databases!"
What do you like best about Contentful?

Contentful as the only content platform that will help us!

What do you dislike about Contentful?

it may not yet integrate with our Sveltekit framework :(

What problems is Contentful solving and how is that benefiting you?

We are teachers and nothing is more pleasant than teaching! We DO NOT want to manage Databases and Contentful as the only content platform that will help us! - Structure, improve the delivery and collaborative editing of our Academic content for our teachers, students. - Unify our Documentation Resource, Academic Blog, Knowledge Center, Internal Documentation of teachers, administrative staff, Parents, students and the educational community. - We want to manage in Contentful our content system for our public channel, our academic blog. - We can integrate our AWS Educate platform, with JamStack, and Contentful! - We can use our current Framework and change it in the future.

Small Business (50 or fewer emp.)
Mar 27, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Contenful is the best CMS for the modern applications"
What do you like best about Contentful?

Contentful makes data modeling extremely easy. It takes minutes to build a database schema to create a new app. I love how I can manage all the content in one place and distribute it to all sorts of systems.

What do you dislike about Contentful?

While they offer a generous free plan, the pricing could get expensive pretty fast depending on your usage.

What problems is Contentful solving and how is that benefiting you?

We are creating a content-rich application, Contentful allows us to manage content in one place and distribute to all sorts of different platform. The API calls are really fast and the documentation of each language is very well documented.

Small Business (50 or fewer emp.)
Mar 04, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable & Mature"
What do you like best about Contentful?

While building a new software with a lot of unknowns, one of the best decisions a software company can make is to use Contentful to tackle the complexities with highly reliable and flexible content infrastructure. The core product is very simple and efficient, scales from beginning to end. On top, it offers a great marketplace (and ability to build your own apps/extensions) that makes Contentful the winner of its own market. Highly recommended.

What do you dislike about Contentful?

UX has some room for improvements, and company seems to be already working hard on adressing it.

What problems is Contentful solving and how is that benefiting you?

We use Contentful for storing and managing highly dynamic data that is subject to change often structurally. Some ofthese data is partially business logic, some of them are layout (yes - we use Contentful as a layout editor as well!) Contentful not only makes it possible, it also provides a neat interface to manage it so we don't have to re-invent the wheel. For us, it's way beyond a CMS actually.