Good feature set at a reasonable price. Good newsletter and automation.
I previously had a pretty terrible experience. Here's the update: 1.) DKIM/SPF authentication works well out of the box now. It's easy to use. 2) I haven't needed support lately but as they mentioned below, they had a big influx. I expect (hope?) that it should be better going forward. 3) The product has steadily improved over the past year and has taken care of nearly all the issues I had. There are still some wonky things. For example, divider lines that are set to 100% don't extend even close to 100% on Gmail. The line is like 60% and aligned to the right. But I'm glad I gave it another go this week. It's coming along.
I like that you can customize the unsubscribe, address, etc. settings. I can completely remove the default info and just add my own with personalization tokens in the email itself which is cool. I'm looking forward to using their AI software for subject lines. I also really like the ability to create my own double opt-in workflow with whatever email copy I choose. I also like the ability to automatically resend an email to those who do not open your initial email.