NEW
Introducing Deals:
Find exclusive software deals on your favorite tools →
Findstack

SugarCRM vs Zoho CRM

Take a look at how SugarCRM and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. SugarCRM scores 4.1 out of 5 from 127 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
SugarCRM Logo

SugarCRM

4.1
(127)
Learn more
Zoho CRM Logo

Zoho CRM

4.1
(2,438)
Visit website
At a Glance
SugarCRM Logo
SugarCRM
Starting at:
$49.00/month
CRM Software
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
CRM Software
Overview
SugarCRM Logo
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SugarCRM
View 5 images
SugarCRM Screenshots
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
See all deals
Pricing
SugarCRM Logo
SugarCRM
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
See all pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
SugarCRM Logo
SugarCRM
Pros

Not enough data available.

Cons

Not enough data available.

Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
SugarCRM Logo
SugarCRM
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
SugarCRM Logo
SugarCRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SugarCRM Logo
SugarCRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SugarCRM Logo
SugarCRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SugarCRM Logo
SugarCRM
Total integrations: 14
  • A2 Hosting
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Clappia
  • Creatio
  • Dialpad Talk
  • DreamHost
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Hunter
  • Instapage
  • Intuit Mailchimp
  • Involve.Me
  • JivoChat
  • Jotform
  • Landbot
  • LivePerson
  • Magnolia
  • Nextiva
  • Overloop
  • PandaDoc
  • Parallels Desktop For Mac
  • Personio
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Rippling
  • Shift4Shop
  • SupportBee
  • Tidio
  • Unbounce
  • Zapier
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
  • dhosting
Zoho CRM Logo
Zoho CRM
Total integrations: 37
  • A2 Hosting
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Clappia
  • Creatio
  • Dialpad Talk
  • DreamHost
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Hunter
  • Instapage
  • Intuit Mailchimp
  • Involve.Me
  • JivoChat
  • Jotform
  • Landbot
  • LivePerson
  • Magnolia
  • Nextiva
  • Overloop
  • PandaDoc
  • Parallels Desktop For Mac
  • Personio
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Rippling
  • Shift4Shop
  • SupportBee
  • Tidio
  • Unbounce
  • Zapier
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
  • dhosting
Top Alternatives
SugarCRM Logo
SugarCRM
See all alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Categories

Common categories include: CRM Software.

Company Details
SugarCRM Logo
SugarCRM
  • By SugarCRM Inc.
  • Located in Cupertino, California, United States
  • Founded in 2004
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Popular Comparisons
SugarCRM Logo
SugarCRM
VS
Pipedrive Logo
Pipedrive
SugarCRM Logo
SugarCRM
VS
HubSpot Sales Hub Logo
HubSpot Sales Hub
SugarCRM Logo
SugarCRM
VS
monday CRM Logo
monday CRM
SugarCRM Logo
SugarCRM
VS
Keap Logo
Keap