Smith.ai Live Website Chat vs Tidio
Take a look at how Smith.ai Live Website Chat and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Smith.ai Live Website Chat scores 4.8 out of 5 from 21 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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At a Glance
Overview
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
Reviewer's Segments
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- Agile CRM
- Duda
- GoTo Connect
- Godaddy Hosting
- Google Analytics 360 Formerly Google Analytics Premium
- Grasshopper
- HubSpot CRM
- Intuit Mailchimp
- Microsoft Teams
- Nimble
- PayPal Payments Pro
- PracticePanther
- Shopify
- Testimonial
- Wix
- Zoho CRM
Total integrations:
10
- Agile CRM
- Duda
- GoTo Connect
- Godaddy Hosting
- Google Analytics 360 Formerly Google Analytics Premium
- Grasshopper
- HubSpot CRM
- Intuit Mailchimp
- Microsoft Teams
- Nimble
- PayPal Payments Pro
- PracticePanther
- Shopify
- Testimonial
- Wix
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
