Gorgias vs HubSpot Service Hub

Take a look at how Gorgias and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. Gorgias scores 4.6 out of 5 from 504 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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Gorgias Logo

Gorgias

4.6
(504)
HubSpot Service Hub Logo

HubSpot Service Hub

4.4
(2,172)
At a Glance
Gorgias Logo
Gorgias
Starting at:
$10.00/month
HubSpot Service Hub Logo
HubSpot Service Hub
Starting at:
$50.00/month
Overview
Gorgias Logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
HubSpot Service Hub Logo
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot Service Hub
View 5 images
HubSpot Service Hub Screenshots
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Pricing
Gorgias Logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
HubSpot Service Hub Logo
HubSpot Service Hub
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
See all pricing
Pros and Cons
Gorgias Logo
Gorgias
Pros

Not enough data available.

Cons

Not enough data available.

HubSpot Service Hub Logo
HubSpot Service Hub
Pros
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Cons
  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Gorgias Logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
HubSpot Service Hub Logo
HubSpot Service Hub
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
Gorgias Logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HubSpot Service Hub Logo
HubSpot Service Hub
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gorgias Logo
Gorgias
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HubSpot Service Hub Logo
HubSpot Service Hub
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Gorgias Logo
Gorgias
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HubSpot Service Hub Logo
HubSpot Service Hub
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Gorgias Logo
Gorgias
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • Airtable
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • Canva
  • Gmail
  • Google Sheets
  • Helpdesk
  • HubSpot Email Hosting
  • Intuit Mailchimp
  • Klaviyo
  • Meta for Business
  • PartnerStack
  • Postscript
  • Remarkety
  • Shogun Frontend
  • Shopify
  • Trello
  • Trustpilot
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
HubSpot Service Hub Logo
HubSpot Service Hub
Total integrations: 10
  • Adobe Commerce (Magento Commerce)
  • Airtable
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • Canva
  • Gmail
  • Google Sheets
  • Helpdesk
  • HubSpot Email Hosting
  • Intuit Mailchimp
  • Klaviyo
  • Meta for Business
  • PartnerStack
  • Postscript
  • Remarkety
  • Shogun Frontend
  • Shopify
  • Trello
  • Trustpilot
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
Top Alternatives
Gorgias Logo
Gorgias
See all alternatives
HubSpot Service Hub Logo
HubSpot Service Hub
See all alternatives
Company Details
Gorgias Logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
HubSpot Service Hub Logo
HubSpot Service Hub
  • By HubSpot
  • Located in Cambridge, MA
  • Founded in 2006