Freshsales vs Bigin by Zoho CRM

Take a look at how Freshsales and Bigin by Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Bigin by Zoho CRM has been rated 4.5 out of 5 from 286 reviews.
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Freshsales Logo

Freshsales

4.5
(1,104)
Bigin by Zoho CRM Logo

Bigin by Zoho CRM

4.5
(286)
At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Starting at:
$9.00/seat/month
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bigin by Zoho CRM
View 4 images
Bigin by Zoho CRM Screenshots
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
See all pricing
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales Logo
Freshsales
Total integrations: 21
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Workspace
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Zapier
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho Forms
  • Zoho Meeting
  • Zoom
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Total integrations: 12
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Workspace
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Zapier
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho Forms
  • Zoho Meeting
  • Zoom
Top Alternatives
Freshsales Logo
Freshsales
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Bigin by Zoho CRM Logo
Bigin by Zoho CRM
See all alternatives
Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000