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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- Agile CRM
- Calendly
- Duda
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Helpdesk
- HubSpot CRM
- Intuit Mailchimp
- Nimble
- Pinecone
- Shopify
- Site123
- TeamViewer
- Testimonial
- Wix
- WooCommerce
- Zoho CRM
- Zowie
Total integrations:
11
- Agile CRM
- Calendly
- Duda
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Helpdesk
- HubSpot CRM
- Intuit Mailchimp
- Nimble
- Pinecone
- Shopify
- Site123
- TeamViewer
- Testimonial
- Wix
- WooCommerce
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Help Desk Software, Customer Self-Service Software, and Social Customer Service Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
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