ClickDesk vs Tidio

Take a look at how ClickDesk and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. ClickDesk scores 3.8 out of 5 from 47 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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ClickDesk Logo

ClickDesk

3.8
(47)
Tidio Logo

Tidio

4.7
(1,413)
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At a Glance
ClickDesk Logo
ClickDesk
Starting at:
$14.99/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
ClickDesk Logo
ClickDesk
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform.  With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ClickDesk
View 5 images
ClickDesk Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
ClickDesk Logo
ClickDesk
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
ClickDesk Logo
ClickDesk
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
ClickDesk Logo
ClickDesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ClickDesk Logo
ClickDesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ClickDesk Logo
ClickDesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ClickDesk Logo
ClickDesk
Total integrations: 9
  • Agile CRM
  • Duda
  • FreshBooks
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot CRM
  • Intuit Mailchimp
  • Nimble
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Site123
  • SnapEngage
  • Testimonial
  • Wix
  • Xero
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 11
  • Agile CRM
  • Duda
  • FreshBooks
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot CRM
  • Intuit Mailchimp
  • Nimble
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Site123
  • SnapEngage
  • Testimonial
  • Wix
  • Xero
  • Zoho CRM
Top Alternatives
ClickDesk Logo
ClickDesk
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
ClickDesk Logo
ClickDesk
  • By ClickDesk Corp
  • Located in Sunnyvale, California, United States
  • Founded in 2011
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013